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Zanda (formerly Power Diary) is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 28, 2026.
Zanda is I believe the best practice management software on the market. Also they are constantly looking to improve the service with new features and safe AI integration. Recommended
I love how organised and streamlined everything is from scheduling to client notes, billing reminders and more
Zanda has made it much easier to run my sole trader health practice. It is pricey but provides peace of mind with their data security protocols which I prefer over their competitors.
Zanda is an intuitive platform for health practitioners. We have used it in our practice for a number of years and have found it to be easy to use, intuitive and well-supported. If you’re setting up a new practice or wanting to change platforms, give Zanda a go. I think you will not regret your decision.
Since using Zanda it has helped streamline our systems and provided a better experience for our clients. The customer service from the Zanda team is excellent.
It is very easy to use, much easier than the EMR we were using prior. It seems to be set up much more logically.
I love the way we can integrate the practice manual. Also, the AI is great. However, I wish it had a pause buttin.
I HAVE USED ZANDA FOR THE PAST 15 YEARS 14 IN AUSTRALIA AND UK SINCE JULY . THEY ARE THE BEST REALLY WORKS FOR RUNING A SUCCESSFUL PRACTICE, CAN HIGLY RECOMMEND DAMIEN AND HIS TEAM.
Smooth, intuitive and helpful.
Zanda is quick to help and take suggestions seriously. They action things and do so efficiently. Its user friendly and works pretty seamlessly.
I have tried a few different therapy and coaching customer app but Zanda is by far the best!
Zanda is easy to use and to charge clients without any hassle. Once a credit card is on file you don't have t continually ask for it. There's a lot to learn for all the things Zanda can do for you. Something new all the time.
Zanda is a very user-friendly platform, many features to help organise and automate your practice managment tasks, regular updates, helpful webinars to show you how to get the most out of the platform. Recent integration of AI note-taking function is also welcomed.
Zanda makes my life much easier, it sends out emails and SMS reminders, I don't have clients not showing up because they get a reminder 24 hours prior to their appointment, it works really well. Everything I need is covered by the portal, I would totally recommend it to health professionals.
Zanda makes having a private practice easy. I used it with multiple consultants and support staff, and we could all see what we wanted to share, hide what we wanted, use online bookings for clients to access, invoice, take payments, keep records- everything digitally and intuitively. It’s been a godsend, and just keeps getting better.
When it works its great.When it doesn't work, there's a very poorly designed chatbot to deal with which will happily allow you to do all the tech's trouble shooting for them, collating screenshots and version numbers and error codes, followed by a quick message to send all that separately via an email (after you've done the work, not before, as if you don't have enough to do when you're clinic software isn't working). Then, you'll wait 1-2 hours to get a human who will take you through all the troubleshooting steps (again) that the chat bot did. Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software which is presently not working until bang.. it magically works again, while the support staff tell you they didn't do anything, so it must be all in your head.This is despite the error logs of your browser, which you never even knew existed prior to becoming Zanda's trouble shooting staff by proxy (with well under market rate compensation mind you, IE ZERO), showing an issue which a simple Google search demonstrates is on the developer (ie ZANDA's) end, not your computer.
Zanda is the best Practice Management software that I have used; having trialed several others. It is very user-friendly, & technical support is readily available. It is very easy to navigate this system.
I’ve used PowerDiary then Zanda for many years. The platform has grown and stayed current, streamlining the admin and business parts of my work. When I’ve needed tech support it has always been easy to contact Zanda and responded to efficiently. Diary, payment, notes, ai note taking, zoom, online record keeping, business stats, talks to bookkeeping systems, integrated mail & text systems, great customer service & so much more.
I moved from Govt health to private practice and was overwhelmed with setting up and running admin in a professional practical ethical and easy way, I tried two other brands then a friend said Zanda. It is brilliant. Not only easy to use, but everything is adjustable to fit my needs and their customer service help is wonderful! They are also accredited with privacy legislation and data security. It’s made the bit about psychology which I don’t like - the admin - way less stressful. thank you!
Over the past year Zanda has proven a great tool for managing my counselling practice. I love its Zoom integration. I’ve greatly benefited from their private and secure AI note-taking tools to remove friction and help overcome my perfectionism with client note-taking. Their customer service has also been excellent. Further Zanda is being continually improved and practitioner feedback is welcome and often influences the roadmap of new features.
According to TrustPlane, Zanda (formerly Power Diary) has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/zandahealth-com
