Trust PlaneTrustPlane
B

Busuu

3.760 reviews
www.busuu.comMember since Feb 2026

Customer Reviews

Write a Review
Filter:
60 reviews

I asked for yall to reset my Russian…

I asked for yall to reset my Russian lessons so I can start over and you didn’t do it.

Kacey Leigh Nichols
Was this helpful?

I have been trying to get help about…

I have been trying to get help about the fact that I am unable to use the app that I paid for, it tells me that I am using the free version. This is at least the 10th time that I have tried to get someone to help me. I am unable to use the app, I doubt that this will work either, you grab people's money, but don't care if they are getting the service that they paid for. I don't know what to do anymore about it, there is no help. I would never recommend your company to anyone. I have been cheated.

Diane
Was this helpful?

It's really a good language learning…

It's really a good language learning platform. I strongly recommend it.

Piseth Mao
Was this helpful?

Great app with good content

Great app with good content

Laura Arias
Was this helpful?

The most effective and budget-friendly…

The most effective and budget-friendly app I have ever used.

Roque
Was this helpful?

I'd like to see hints on the phonetics…

I'd like to see hints on the phonetics of word when the words are introduced. I sometimes see that are practice feedback. That's late.

James K. Psaras
Was this helpful?

Love it

Love it. The fact that the exercises can be corrected by native speakers is awesome. Since i use Busu, i enjoy to learn Deutsch.

Vasilescu Ioana
Was this helpful?

I find bussy very helpful

I find bussy very helpful

Thupten
Was this helpful?

Great app

I like that after the exercises,it explains the grammar. Also that it reminds you of older lessons you have done earlier on.

Jonida
Was this helpful?

You can make real progress if you are consistent

I managed to be able to speak Spanish only from learning on Busuu app for 2 years. I reached a B1 level which is great considering that you learn only from an app and without a teacher.

Virtual Freelancer
Was this helpful?

My experience with Busuu has been positive

My experience with Busuu has been nothing short of satisfactory. I think the curriculum (Arabic) is set up just right for first-timers and offers a lot of peer support, which was something I greatly appreciated from the developers. I had a recent issue upgrading my account to Premium Plus after payment, and the Busuu support team (Julia) helped solve the problem in under two working days.

alfred stark
Was this helpful?

Flawed course with AI sotware issues

I have purchased this course to learn French. I would not recommend it to anyone because it is flawed. The course teaches in gradual lessons and you are supposed to improve by reviewing the lessons as you in order to fix the lesson in your memory. I have found that the review lesson contains subject matter and conjugations which you have not yet been taught. consequently, you cannot improve your score on review and therefore do not know if you are improving. Very, very frustrating. Do not buy.

Brian
Was this helpful?

Lessons are pretty good but the…

Lessons are pretty good but the subscription has a ton of technical issues. Especially in syncing with the App Store. Had a 7 day free trial but still found things blocked behind a paywall of the plan that I was apparently on “trial” for. If I’m not on trial for that plan then just.. don’t claim I am. Second, no way to change plan once the trial started. Did the 7 day trail for a year but then decided I wanted the upgraded premium plan (monthly) but it wouldn’t let me swap without canceling my trial (which would charge me for the year). So I changed from the trail to that plan in the Apple App Store but it never updated in the app. Even logged out and back in and it would never sync. Finally just gave up and deleted the account and made a new one.Also - not every one wants to do community peer reviews. If I don’t want that in my lesson let me turn that off. I just have to write “X” each time since I can’t disable it. I’m not interested in that function. You can’t force users to use it. Make it easy to disable or watch users switch to another app that allows them to avoid it.

Private
Was this helpful?

Busuu is a very helpful and easy-to-use…

Busuu is a very helpful and easy-to-use language learning app. The lessons are clear, practical, and well-structured. I love how it makes learning a new language feel simple and achievable.

Tumininu Aina BBTreasure
Was this helpful?

It's a very good language learning…

It's a very good language learning platform, but it needs some improvement, for example, being able to look up the meanings of words we don't understand.

yahya emir kuru
Was this helpful?

it actually teaches you!

it actually teaches you!

Alisa Lee
Was this helpful?

I'm getting immediate corrections

I'm getting immediate corrections. And i'm inprooving.

Fred Osas
Was this helpful?

Be aware.

Be aware, this company has utterly scummy policies surrounding subscriptions. If you forget to cancel, even if you've not used your account in a long time, they will not refund you willingly. Support is not at all empathetic or understanding, they are completely inflexible. Enjoy the chargeback!

Michael Stubbs
Was this helpful?

I don't like the app

I don't like the app , and I wanted to Return the money ،But they refused

غسان Yt
Was this helpful?

The best language learning app

The best language learning app, me and my whole family are using it and nothing can replace it! The teaching method is very structured and easily remembered!

Alireza Dastmalchi Saei
Was this helpful?