More interested in getting the money than doing any repairs
June 2013: 12 year old Smeg dishwasher & Smeg oven needed repair. 2 repair men turned up not having brought with them over shoes, so I provided them with some I happened to have. Not a good start. Dishwasher - "can't help you there mate, it's too old, spare parts no longer available". Smeg Oven - needed to order spare part: materials + labour £590 + VAT. From phone conversations and emails they knew the models of the appliances in question, and any half competent repair company (which specializes in Smeg) would have known that repairs were a long shot. They should have told me this. In fact, as they were leaving one of them said "piece of advice mate: appliances that old, not worth calling us in". Well, thanks for letting me know at this point after taking £102 off me and achieving nothing. Not recommended, and also puts Smeg appliances into a very bad light as these guys seem to be the main company Smeg uses in London.