Exceptional customer care - Thank you!
I placed an order of 18 boxes of laminate planks. The ordering process was easy, and my shipment expectations were managed well. Three of the boxes on the delivered pallet were damaged. I contacted customer service, and they responded within hours, requesting details and photos. After I provided the details, they promptly shipped replacements for those three boxes, which arrived in time for me to keep my appointment with the installer. I have two more rooms to complete and look forward to placing my next order.
Kenneth B
OnFlooring is great!
OnFlooring is great. I can find the materials I need and the prices are very reasonable even with shipping included I can get the products I need cheaper than local.
Kelly Archibald
Product was correct
Product was correct. Shipping could have been faster
Mark Dunlap
Great experience
Received exactly what was needed
customer
Thank you Transitions are perfect.
Thank you Transitions are perfect.
Ruben Tirado
The flooring I ordered was delivered on…
The flooring I ordered was delivered on time, it was priced better than any other place I checked an overall I would recommend it to anyone shopping for flooring.
Marge Herrick
Good Stuff
All went well.
Jon Pevner
Easy ordering
Easy ordering. Fast fulfillment! Thank you!!
JLP
Awesome!
very easy to work with sales took care of me quickly and shipping was very fast. would recommend to buy flooring products from them.
Michael D
Product just as described!
Product just as described. Had hard to find step edge. Good communication for shipping. Well packed and secure.
DIANA M
Fast shipping and well packaged…
Fast shipping and well packaged product. Excellent communication.
customer
I am a carpenter and was working on my…
I am a carpenter and was working on my own house. My order was not correct but they fixed it and sent it back out. Very smooth and not a hundred questions. Yes i would buy from them again.
Thomas Laniewski
Finding what I needed was easy
Finding what I needed was easy. Shipping was fast and the packing was excellent. Thanks!
Camryn Lachica
Product arrived early and in perfect…
Product arrived early and in perfect condition.
Kenny
Very responsive and helpful
I had a time sensitive repair and they worked with me to get me the flooring I needed quickly
Jill Bauer
Fast Shipping
Received stair nose transition strips quickly and exactly as advertised. Appreciated the periodic updates so I could plan installation.
Al Bauer
Saved floor project
Quick shipping for anything needed! Wide availability of items!
Cheri B
No matching trim available.
No matching trim available.
Carrie Kurdelski
Exact product in stock, well packaged, good price
Exact product in stock, shipped fast, and at a reasonable price. Packaging was also great for a large and breakable transition strip (8 feet by 2 inches). Arrived in perfect condition. Good email communication on order status and shipping throughout.
Brendan
Product not as good as they advertised
Product not as good as they advertised. The ribbing doesn’t hold down like it should. Rips right off from weak design
Dustin Mozeliak
