Trust PlaneTrustPlane
Global Cycling Gear logo

Global Cycling Gear

4.350 reviews
Last reviewed: Mar 1, 2026

Do you agree with Global Cycling Gear's TrustScore? Voice your opinion today and hear what 139 customers have already said.

globalcyclinggear.comMember since Mar 2026

Global Cycling Gear is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

Great quality

Great quality, fast delivery, just what I was looking for.

Alister Wilson
Was this helpful?

Took six weeks to receive order

Took six weeks to receive order. Kept saying documents created for shipping but took long time to next step. Supposedly had issue with FedEx account and order was returned and then shipped by UPS to the FedEx depot. Then had to go pick it up. Global cycling is saying FedEx couldn’t deliver to my home address yet they are in my neighborhood everyday. I contacted Fedex three times and they said the issue was with Global Cycling account. I can imagine what that’s about.

Nick den Ouden
Was this helpful?

Good quality

Good quality, good fit true to size

Ricardo Gomez
Was this helpful?

Great Quality

This is the third kit we have ordered and LOVE them. The service is great and while shipping does take some time it is so worth it. I recommend this company to everyone on my son's mountain biking team. Thank you.

Veronica Elyse
Was this helpful?

Presents itself as a UK company

Presents itself as a UK company, but doesn’t give any address or phone number. It took over a month to ship and claims shipping rules according to the EU don’t apply. I would strongly suggest avoiding this company!

Mark
Was this helpful?

Exactly as described

Order is exactly as described online. Fit is well aligned with chart. Wears well and color seems to be maintained after washing.

Patrick
Was this helpful?

Had to contact Global Cycling a glitch with my address, it was wrong. They corrected it and it was so easily done, that just blew me away, nothing is easy anymore, but this was. Thanks !!

Had to contact Global Cycling a glitch happ

Doug Evans
Was this helpful?

The sizing charts cannot be trusted - Do not buy!

The sizing charts cannot be trusted. I purchased three jerseys in November 2025. I ordered 1 size up to an XL from my usual jersey size of Lg (for my 41” chest and 175# frame). When my jerseys arrived three+ weeks later they were so small that I could barely squeeze into them. So I immediately sought to return or exchange them. After considering the options that customer service offered, I opted to pay a $60 shipping fee for 2X sized replacement jerseys (and I could keep the ones too small for me to wear). That was my second bad decision! The second week of December 2025 my three 2X sized jerseys arrived — and, yes, the 2X size was not a good fit my 41” chest and 175# frame. I was dumb to think otherwise. I doubt GCG will allow this post to be shown, they tend to delete or bury unfavorable reviews and Trust Pilot doesn’t seem to have a problem with that.

H J Richardson
Was this helpful?

Love the design

Love the design. Perfect for any cycling fan! The print looks great and the mug feels solid. Wish it were just a tad bigger, but overall it’s an awesome addition to my morning routine.

Olga Nikisheva
Was this helpful?

Terrible service

Terrible service. Don't buy from these people. They are a front for a chinese store. They use AI to respond to peoples concerns. They dont provide quality customer support. Their reply is BS. I’ve been getting emails from “Linda” which is the same person that sends their marketing emails. The emails are clearly ai. Yet another example of this company writing off their customers and refusing to make things right. They’d rather double down on making their money.

Kason
Was this helpful?

USA Jersey

Global Cycling Gear was absolutely very responsive to my request for exchanging to a larger size then originally ordered and follow through for assuring delivery.

James Harwood
Was this helpful?

I really like my new cycling jersey and…

I really like my new cycling jersey and will be wearing it on my next ride

Dave Rupert
Was this helpful?

No hassle return policy!! Love it!

I had ordered a LARGE cycling jersey, my usual size, but unfortunately is was a little snug. I was looking for a "club cut" style. When I contacted the company to arrange for a return of this jersey and replacement in the next larger size, they gave me 2 RETURN options. I was very pleased to chose from the options offered and my new(larger sized) jersey arrived the other day. I love the graphics and can't wait to get out on the road showing this off to my cycling buddies! Thank you for working with me on this hassle free exchange! looking forward to doing business with you again.

JIM J.
Was this helpful?

Legitimate cycling gear for Legitimate riders

Ease of purchase. On-time delivery. Quality product.

Sean Michael Keith
Was this helpful?

The entire experience was smooth…

The entire experience was smooth and has the be the easiest of all my other experiences. From going online, scrolling, placing the order, shipping, delivery and CUSTOMER SERVICE! Everything was a great process.

Josh Cabe
Was this helpful?

Great online cycling gear shopping!!

Really excellent customer service and communication! I had to exchange one item, for size reasons, and the process was very simple. I got two bike jerseys, and love them both. Nice style, and good quality. I would definitely purchase from Global Cycling Gear again!

Thatch
Was this helpful?

Highly Recommended!

Great service, and I got two cycling jerseys that I love but were hard to find anywhere else. Excellent!

Thatcher
Was this helpful?

Retired from nursing to cycling.

cycling jersey seems to be of great quality. fit to size. delivery didnt take too long. Can advertise my retirement wearing it. ..

Pamela Wrobel
Was this helpful?

The jersey I ordered was at least 2…

The jersey I ordered was at least 2 sizes too small. I’ve ordered several bike jersey over the years all the same size. The jersey I received was very small. I asked for a refund & after a few emails I was told they would not be able to issue a refund but if I sent them $30, they would ship me a new Jersey in a different size. I’ve only had the Jersey for 4 days, not sure why they won’t let me return it. Apparently the jerseys are coming from Vietnam not Wisconsin which is the address listed on their website.

Tammy Cadamy-Gill
Was this helpful?

I ordered cycling gear 2 pairs of bibs…

I ordered cycling gear 2 pairs of bibs 1 short sleeve jersey and 1 long sleeve jersey it was supposed to be what I was expecting to be a Trek product but it is not. I emailed customer service and my reply was from Linda she did admit that they are not Trek products but are branded Trek for fans of the Trek brand products. Are you kidding me that false representation I requested a refund on the items Linda refused only said I could get an exchange. I told her I will take this up with my credit card company and file a business complaint and now 2 days later and still no answer from Linda run far from this company they Advertise in Wisc yet ship from Florida and ship in the shelf packaging right off the shelf not even in a corrugated box.

C Volpini
Was this helpful?
Cite this page

According to TrustPlane, Global Cycling Gear has a 4.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/globalcyclinggear-com