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EECU Credit Union

4.750 reviews
Last reviewed: Mar 1, 2026

Do you agree with EECU Credit Union's TrustScore? Voice your opinion today and hear what 1,844 customers have already said.

www.eecu.orgMember since Mar 2026

EECU Credit Union is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

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Great service

Great service

Gonzo
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Recently secured an auto loan thru…

Recently secured an auto loan thru EECU. Had some questions about the service and ancillary benefits of credit unions and how to best make additional payments etc. called today and Sophia answered all my questions and was very helpful!

Kay Watson
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Service is Great at EECU

We truly appreciate the customer service we receive at our EECU in Burleson TX. We have worked with them for 8 years and are pleased to point out that each member we encounter on our visits is friendly, knowledgeable, and willing to take time to answer our questions. Thank you!

customer
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Mario's manners was so perfect I…

Mario's manners was so perfect I consider him a part of the Bank family 😂 lol he is very good 💯 percent and kind my location is stock yards north side branch on 28th Street downtown Fort Worth close to Main Street. I'm Val Biegon and Mario is a keeper. I also want to thank Myra for being the BEST Bank manager Period she is the best. I remember her when she was a teller lol I knew she would be Manager one day. I'm very grateful and proud 🦚 of her.

VALERIE BIEGON
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They listen and ask the right…

They listen and ask the right questions!! We have done business with them on several occasions. The people are nice and Informative. They are what people look for when doing business!! Thanks EECU

Cindy Hancock
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I need to start up this business so…

I need to start up this business so that I can be so good and I can relax my mind

ku
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Experience was great

Experience was great! Andy was great! Very friendly and was just basically looking out for me..I felt very comfortable thru the whole process.. if I ever need to come back, he will be the associate I will want to speak with. Other than that EECU has always been great for me!!

Shane
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I’ve had a great experience with EECU…

I’ve had a great experience with EECU Credit Union. Their team is always friendly, knowledgeable, and willing to go the extra mile to help. The banking process is smooth and straightforward, whether opening an account or handling everyday transactions.

William Harrington
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Needing help

I appreciate the member that helped me with my vehicle but I wish I was able to get the security loan to help me really make sure my finances be with you guys cuz I've been with you so long but I know I have to work it down it wasn't that high but that's only reason why I gave it three stars I just needed more help and understanding but I guess I can only pick one battle in the secure loan right now wasn't one of them

Lovebug71
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The bank associate was very helpful and…

The bank associate was very helpful and did everything in a personal and timely manner.

customer
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So easy

So easy. Great customer service. Couldn't be more pleased. I even did better than what was advertised!

Jeff D
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Always an easy process.

Always an easy process.

James R
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Amazing work

Much respect to EECU. You guys are really amazing.I have witnessed a good and amazing services.Keep up the good work👍

Brianna Reynolds
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Linda was great helping me and very…

Linda was great helping me and very nice personality

DAE kun oh
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Very helpful

The personal banker helped me get a CD and a money market account set up. He was very helpful!Thanks for everything!

Linda Souders
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Refinancing Car

Overall, my experience was efficient, and I enjoyed the experience. However, the area of improvement could have been with the first step. The young lady that assisted me was kind but lacked warmth and connection. I do, however, appreciate her hard work and communication with me. I would suggest that agents are able to receive text to support their clients.

customer
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Easy online experience for setting up a…

Easy online experience for setting up a CD

Rodney
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The credit union was able to provide a…

The credit union was able to provide a good interest rate on an Auto loan. The loan was processed rapidly and I was able to purchase a SUV.

Bernard Stafford
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Good service

Good service

Muhammad Sajid Mahmood
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Best Auto Refinance Experience

Ray from EECU was very helpful and informative during my auto refinance process! I was very thankful for his attention to detail and thoughtfulness. He made the process user-friendly and quick. The bonus I saved $200 a month in the process with the lower finance rate!!!

Rebecca Martinez
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Cite this page

According to TrustPlane, EECU Credit Union has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/eecu-org