Very impressive so far
The customer service is the best I've encountered. Their shipping was prompt and the contents well packed and individually labeled on each box. It even told you which one to open first. The product is top quality and very well made. It's still winter here and there is snow on the ground, so I haven't put it through its paces yet, but I have little doubt it will perform well for me for years to come.
Sam
My New Cyclone Z-10
Great customer service when ordering, Great instructions, great videos, which made it all easy to assemble.Also, this is a well made product, with all the parts included.Also, Great Shipping with ABF.Got what I ordered within a week.
Dennis Miscevich
Replaced broken part
I have had two cyclone rakes (separate properties) for many years. I upgraded one of my mowers and had to order a new mower deck attachment in November. By Feb it had cracked badly under regular use. I took photos and talked with Nicole. After she reviewed my photos and input, she had a new boot shipped to me within a week. They stand by their product!
BEN COX
Replacing my 25 year-old Cyclone classic…
Nicole went above and beyond to answer all my questions and provide valuable insight and recommendations
M Cross
Great service and excellent attention…
Great service and excellent attention to customer satisfaction. I’m still in the assembly stage with my equipment — I bought it late in the fall, then winter set in, so I’m waiting for spring to finish putting everything together. So far, everything has been well‑organized and the support has been outstanding. I’ll update my review once assembly is complete and I’ve had a chance to put it to work.
Arnie
Great Customer Rep Experience For First Time Buyer
My customer rep was Nichole Griffin and she could not have been more pleasant or helpful She was very knowledgeable and precise with her answers. Everyone should have the experience of dealing with someone like Nichole. Cyclone is lucky to have her.
Tony Stoker
Great customer service
Great customer service! JoAnn was wonderful to work with! Can't wait for snow to melt so I can start using!
John A
Was very impressed with the sales…
Was very impressed with the sales person, he answered all my questions and did not pressure me to buy anything! He walked me through different models to ensure I selected what I needed! He pointed out the differences and made suggestions. Some of the suggestion's I did and some I did not. Either way he supported my decision! It wa enjoyable working with someone who really seemed to care about my needs and not what they wanted to sell!
Avery Champagne
Waymon hit it out of the park!
Waymon hit it out of the park with great listening skills. He asked me what I needed, didn’t interrupt me, and when I was done explaining he showed off his excellent product knowledge. Waymon is an all around great guy with a good sense of humor as well. I’m looking forward to receiving my Cyclone Rake soon so that I can get started with my Spring cleanup.
Rod Nelson
leaf terminator
The company had a very professional salesman who answered all of my questions. He was very thorough and gave me the feedback that I needed.
Randol Inness
Poor customer service
Customer service sent multiple messages without reading my responses. Requested information repeatedly even after I sent it in. Asked for measurements and later said they were not needed after I sent them in
Dennis
Customer Service Second to none.
I'm very impressed with the level of customer service. I received my rake in a timely manner. As a retired 42 year turbine engineer (from General Electric) I was beyond impressed with the level of detail in the assembly instructions. I have never received that kind of detail in my many years of purchases. My rating is for customer service and product for now because I've not gotten to use it yet. I will rate the performance later. I would highly recommend Woodland Products!Richard Smith
Richard Smith
Great customer service and a very quick…Missouri Veterans Cemetery
Great customer service and a very quick shipping.
Smitty
Excellent customer service and product. people are…
Excellent customer service people are friendly and professional and knowledgeable about their product
Demetrios Kouretas
Great Customer Service and assistance.
Great Customer Service and assistance.
Edward Tominov
Haven't used my cyclone rake yet but…
Haven't used my cyclone rake yet but buying experience and delivery and helpful people answering all my questions has been great!Looking forward to getting it put together. Thank you
Leaf
Paul
First of all, I’ve owned my cyclone brake X-10for over 10 years. This is an excellent product well built and exceeds all expectations for the work. Their customer support team is always there to help you with any questions or to assist when you’re replacing a part. It’s a great product with an outstanding team.
Paul Maynard
I purchased my Cyclone Rake on the 19th…
I purchased my Cyclone Rake on the 19th of December to make sure I could take advantage of the special for Bundle which would end by the end of the month. Knowing it could be busy with Christmas coming up. Nicole and JoAnn patiently worked with me and everything got shipped on the 23rd. This is a great company to deal with.
Rick Johnson
We had a question about the gap between…
We had a question about the gap between the MDA and mower deck, they have got back with us within 24-48 hours with directions on how to adjust to close the gap.
Terrie Tentler
Nicole gave the information I needed…
Nicole gave the information I needed and sent it to me in an email.. Many thanks for your expert help and assistance.
Nancy Stewart