Ordered the heat pump and it arrived at…
Ordered the heat pump and it arrived at my door two days later.
Kenneth Valentine
Was this helpful?
Poolheatpumps.com
4.850 reviews
Last reviewed: Feb 21, 2026Do you agree with Poolheatpumps.com's TrustScore? Voice your opinion today and hear what 543 customers have already said.
www.poolheatpumps.comMember since Mar 2026
Poolheatpumps.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 21, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Very knowledgeable and professional…
Very knowledgeable and professional thank you again
J C
Was this helpful?
Excellent service and assistance
Excellent service and assistance.
Patricio
Was this helpful?
Everything promised was delivered and…
Everything promised was delivered and then some. Very helpful.
Pool heaven
Was this helpful?
Great easy transaction
Great easy transaction! Made in America and working great
customer
Was this helpful?
All promises kept
All promises kept. No surprises. Great performance .
David Dobbs
Was this helpful?
Good service
Good service. Good price.
customer
Was this helpful?
Awesome fast and friendly service!!!!
Awesome fast and friendly service!!!!
customer
Was this helpful?
Top notch product and service!
Asa, in sales, was great to deal with, very knowledgeable. And the delivery guy was amazing! Handled the unit around the house by himself and installed the new pad and heater in minutes.
Kelly D
Was this helpful?
I'm satisfied with the service
I'm satisfied with the service
Dubai Beauty
Was this helpful?
I highly recommend Poolheatpumps.com to anyone looking for reliable pool heating solutions.
I had a great experience with Poolheatpumps.com from start to finish. Asa Strong provided clear information that helped me choose the right heat pump for my pool. What really stood out was their customer service—friendly, knowledgeable, and quick to answer my questions. The heat pump itself works perfectly and has made a huge difference in maintaining a comfortable pool temperature to swim.
Marie
Was this helpful?
The delivery guy was prompt
The delivery guy was prompt, efficent, helpful and informative. The instalation went smoothly and the warranty was the best for the price I could find.
R. Murray Reid
Was this helpful?
Fantastic service from start to finish!
Fantastic service from start to finish! Great prices, fast delivery, a very courteous delivery person, and Asa was incredibly responsive to all my inquiries.
Mark Lewing
Was this helpful?
Easy to deal with...Delivery came when…
Easy to deal with...Delivery came when they said it would.....Professional advice on sizing....One stop shopping, I would recommend to anyone looking for a pool heater.
Joe Boberschmidt
Was this helpful?
Happy with my order.
Easy ordering. Quick response. Fast delivery in well packed box and a lift gate truck. Not my first heat pump through them. I bought another one that lasted 11 seasons. This one is moth balled for the winter but provided heat in Ohio until mid October when we shut the pool down.
Steve Scott
Was this helpful?
Had the part I needed and shipped…
Had the part I needed and shipped promptly.
John Dobbs
Was this helpful?
Reliable and great customer service
Reliable and great customer service
Tim the Pool Man llc
Was this helpful?
friendly service and fast response timeparts order
friendly service and fast response time
Kenneth Farris DMR Mechanical,
Was this helpful?
Very pleased
Very pleased. Great product, great communication. Heater works exactly as described. Highly recommend.
Randy A.
Was this helpful?
We buy all our equipment for pool heat…
We buy all our equipment for pool heat pumps. Great customer service.
customer
Was this helpful?
Cite this page
According to TrustPlane, Poolheatpumps.com has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/www-poolheatpumps-com