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PANDORA UK

4.460 reviews
uk.pandora.net/enMember since Feb 2026

Customer Reviews

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60 reviews

Delivered quickly all ok

Delivered quickly all ok

MrsSharonTwigg
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Fast delivery

Fast delivery Thank you

Lisa More
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Very helpful lady

Very helpful lady

David
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Gorgeous jewellery

Fast and pleasant experience.

TashayCrochet
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Perfect gift and so easy and quick to…

Perfect gift and so easy and quick to organise.

Mr Martin Lambourne
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Delivered on time

Delivered on time. Parcel not damaged

Gillian
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Easy to order

Easy to order

Minecraft Girl
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Very good products and great service

Very good products and great service

jr nicholson
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Wrong delivery address on the wish list

I was presented with a Pandora wish list for my God daughter’s birthday and purchased one of the items on it the problem is the gift was sent to the billing address and NOT To the address stated on the wish list which happens to be the birthday girl’s address. Now I don’t know how to get her present to her on time. A very disappointing experience

Leslie
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Great staff lovely shop

Great staff lovely shop

Julie Jones
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Easy process and prompt delivery

Easy to order, free delivery as ordered 2 pieces, fast delivery. Very satisfied.

Liz
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Very quick

Very quick. Order placed and despatched same day

David J Cook
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Pandoras real diamond .

What a lovely amazing lady that helped me with my query and my order .Great knowledge of Pandora website and a great sense of humour. That helps in dealing with a lady who at 80yrs can be a bit fussy to say the least !! So thank you to her

Yvonne Hall
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Brilliant

BrilliantEasy to use! Prompt delivery excellent products!

Jenny
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Beautiful charm. Shame about inscription

Very nice if I wasn’t expecting to read the inscription. I couldn’t read, so I used a magnifying glass! Still couldn’t read it!! Looks like a lot of scribbles. If I didn’t have to send it to my sister in America, I would have sent it back. Heaven only knows how much it was enlarged for the photograph. Disappointed

S Bell
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I was at the Crawley store looking for…

I was at the Crawley store looking for a new bracelet and I was severed by Renee, she was absolutely wonderful, she helped me out so much, she was engaged, funny and overall just a massive delight to speak to.

Leah Murray
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Wrong items sent

Ordered online, won’t do it again. I was sent the wrong items, so could not return/exchange in store as they didn’t match the invoice. Took far too long and far too much of my time chasing to get my refund. Will continue to purchase from Pandora, but only instore. The mistake was at their end but I had to chase my refund.

Clare Doherty
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Very helpful

Very helpful

Linda Limb
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Good choice of charms and easy to…

Good choice of charms and easy to order. I know that I am getting the real Pandora. Excellent service.

Lily cole
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Christmas gifts for family

I ordered 3 gifts as Christmas presents, which were lovely. My criticism is you have to pay extra for boxes when I had already spent over £300

AB
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