Trust PlaneTrustPlane
M

McDonald's

2.360 reviews
www.mcdonalds.comMember since Feb 2026

Customer Reviews

Write a Review
Filter:
60 reviews

Corporate thieves

Try to place an order through their app which in turn ordered for a completely different location I was in. Contacted customer services and they refused to give me a refund even though I got no food and no one in-store would help me. Will never be buying McDonald's again as they are a shameless corporate entity.

Craig
Was this helpful?

The wholesome

The wholesome , cheerful young lady at the drive through.. Made me smile and feel 😊 Tues

Sherry Lombard
Was this helpful?

The golden arches have lost their shine

I grew up on McDonald's and there's a part of me that will always have a soft spot for it, which makes the current experience all the more disappointing. The prices have crept up to a point where a combo meal for one person is pushing twelve to fourteen dollars, and the quality hasn't kept pace with that increase at all. Got a Big Mac last week that looked nothing like the menu photo and tasted like it had been sitting under a heat lamp since the morning. At these prices I expect better.

Stacey Smith
Was this helpful?

Original

My son and I, at the Original McDonalds location in Glenview. The owners off the picture are Mark & Jennifer Freeman did a awesome job when they remodeled and Renovated the place. It’s amazing inside and the customer service by the employees is 10/10 :) great job guys. We will back soon but for now back to work/home and school. All the best and remember Keep Smiling :) plus my son enjoyed his happy meal team ❤️🇺🇸🤝😎-Dan SNiles ILFFC23DSR2k26

Danny Sadlowski
Was this helpful?

Haven't eaten here in a while and I had…

Haven't eaten here in a while and I had a taste for the fish filet. OMG sandwich is very small yet price still 10 plus dollars and only a half slice of cheese. BRING THE OLD MCDONALD'S BACK PLZ. THIS IS WHY YOUR SALES HAVE DECLINED. POOR CUSTOMER SERVICE AND POOR FOOD QUALITY. ALTHOUGH I MUST SAY THE MOUNT ZION LOCATION IN MORROW GA SERVICE WAS VERY PROMPT.

Latasha Wingfield
Was this helpful?

Not the same

Not the same

Flugan
Was this helpful?

Hiring the most pathetic lazy staff…

Hiring the most pathetic lazy staff everywhere. All locations near me and when traveling are dirty and service couldn't be worse. Now the product is getting worse

Samuel Martin
Was this helpful?

Good food

This place was good because the food tasted good

Josh Tanyag
Was this helpful?

good food but unprofessional

Pros:- the food tastes very good. some of the best food i've ever had. amazin.- the amount of money you pay is very low (especially taking the deals into account) considering how many calories you get out of itCons:- if you ask them for no onions on your 4 double cheeseburgers then they will scrape them off, which leaves the taste of onion still in some bites, as well as sometimes just straight up getting an onion in it still- they always put your food in a bag even though you're sitting at a table, but then they bring trays to everyone else (not very fair if u ask me)- you can't order food to your house on the website; you must install the app and do it from there.- you can't use gift cards in the app; you must go to the actual store to do so.If these cons were to be fixed, it would be top 1 place to eat of all time.

AlphaLeoli
Was this helpful?

Every time I place an order it’s always…

Every time I place an order it’s always late then when I receive the meal it’s cold and some things are missing coffee is stone cold . I order two large flat white coffee and I get one white and the other black . Coffee is always cold and spilt all over the food and you never get jam with the toasted muffins ..what is going on with macdonads….

Brenda White
Was this helpful?

Payed 2 euros for sturdy thicc plastic…

Payed 2 euros for sturdy thicc plastic cups and upon returning them i did not get my 2 euros nor my cups back. Shame on you mcdonalds. Dirty way of ripping of your customers

Marko
Was this helpful?

McDonald forces android os

This is absurd! I cannot either use or acess McDonalda APP AS i changed to new phone namely fairphone 6! MC Donalds is only compatible with android os which Spy on users!

konto biol
Was this helpful?

I Love McDonald's A Lot

I Love McDonald's A Lot. It's so Good, But Only In muslim countries, since I'm muslim, I wish they had some halal-slaughtered chicken in the US

Levy Carter
Was this helpful?

Hire new staff

A highly suggest you hire new staff because the people there wouldn't stop talking shit about me. They won't be taking MY money anymore

Katelyn Lazoran
Was this helpful?

Big corporations can be so sucky…

Big corporations can be so sucky because they give me a $50 coupon for a hotel website after I traded in like 150000 points and the coupon applies the discount after first raising the base rate. So dishonest

Michael
Was this helpful?

A $36 Lesson in Regret at McDonald’s

I walked into this experience expecting a quick, convenient DoorDash order. What I got instead was a $36 lesson in pure disappointment, courtesy of McDonald’s. Twelve dollars for a sad, flavorless sandwich. Five dollars for fries that tasted like they’d been reheated from yesterday. And despite the price tag, they still managed to forget the pickles I specifically asked for.By the time the delivery arrived, the food was cold, the quality was embarrassing, and the value was nonexistent. Thirty‑six dollars for what amounted to a limp burger and a handful of fries is absurd on its own — but getting that level of mediocrity delivered to my door just made it sting even more.This was a complete waste of money from start to finish. I won’t be giving McDonald’s another cent, and I’d strongly suggest anyone who values their wallet or their taste buds do the same.

John Scoggins
Was this helpful?

McDonald’s on Laporte Road in Waterloo

McDonald’s on Laporte Road in Waterloo, Iowais the worst place to go they employ managers who treat the customers like they don’t know what they’re talking about. They charge for food they never give the restaurant is disgusting on second shift and their managers need to be better trained.

Danielle
Was this helpful?

WHAT KIND OF SCAMMING COMPANY SAYS YOU…

WHAT KIND OF SCAMMING COMPANY SAYS YOU WON A PRIZE PLAYING MONOPOLY BUT THEN WON'T GIVE YOU THE PRIZE. A SLEAZY, LYING COMPANY WITH MILLIONS, I GUESS. THIS IS THE EMAIL I RECEIVED 10/30/2025. NOTHING ARRIVED SO WHEN I INQUIRED, I WAS TOLD THE MONOPOLY GAME ENDED. WTH HAS THAT GOT TO DO WITH ANYTHING. BEFORE IT ENDED I WON A PRIZE. THIS EMAIL PROVES THAT. CAN YOU IMAGINE THESE SHYSTERS WILL TRY TO SCREW SOMEONE OUT OF $20.00? BBB is next.2025 Monopoly Game at McDonald’sCongratulations!You’re A Winner!Based on the claim submitted, you have successfully completed the online prize claim process to receive your Uber Eats $20 e-Gift Code prize!Prize InformationWhile you have been named a winner of a Uber Eats $20 e-Gift Code, the ZIP Code you entered indicates that you do not reside in a delivery zone area for this prize partner. You will receive a substitute prize of a $20 McDonald’s Arch Card®. Your prize will be sent to the address provided to us during the online prize claim process, within approximately four to six weeks. Uber and Uber Eats are trademarks of Uber Technologies, Inc., and are registered in various jurisdictions worldwide. Uber Gift Cards are issued by The Bancorp Bank, N.A.ARV: $20Please do not respond to this email.Questions? Visit the Contact Us form at the bottom of the Monopoly FAQs page within the McDonald's app.Concerned about privacy? Visit the McDonald’s Privacy Policy. RulesOfficial RulesFAQsAbout McDonaldsMcDonaldsPrivacyAccessibilityTerms & ConditionsCalifornia Privacy NoticeDo Not Sell or Share My Personal Information*No purchase necessary. Purch. will not improve chances of winning. Monopoly Game at McDonald’s open to residents of 50 US/DC 18+, opted in to Rewards & registered for Game in the McD’s App. Ends 11:59:59 p.m. local time (LT) 11/2/25 while Game Pieces last. Get Game Piece with elig. item while supplies last. Some elig. items have physical Game Piece; some earn a digital Game Piece in App. Digital Game Piece earned ONLY IF you 1st register for Game BEFORE ordering elig. item via mobile or using Rewards code. To play without a purchase, request a Game Piece at amoe.playatmcd.com. Deadline to play any Game Piece: 11:59:59 p.m. LT 11/23/25, BUT Bonus Play game ends 11:59:59 p.m. LT 11/2/25. Subj. to Official Rules at playatmcd.com; Refer to rules for eligibility/entry/prizes & ARVs/odds of winning/prize claim deadline. 1:5 odds to win at Game outset, mostly food prizes. Prizes diminish & odds change as prizes won. Odds of winning Bonus Play prize based on time of in-App play. Max 10 plays/day (based on ET). Void where prohib. Sponsor: McDonald’s USA, LLC, 110 N. Carpenter St., Chicago, IL 60607. ©2025 McDonald’s. MONOPOLY ™, ® & © 2025 Hasbro.No Prize Partners are sponsors or co-sponsors of the Game. Prize Partners are only responsible for the Prize offer(s) they provide, and none are responsible for the promotion, administration or execution of the Game.

sherry
Was this helpful?

Nothing better than a double…

Nothing better than a double cheeseburger and suddenly... life is good :)

Virginia Jacobson
Was this helpful?

Bit of a Let-Down this time

I’ve always liked popping into the McDonald’s in South Melbourne — it’s usually one of my favourite spots for a quick feed. But this visit really missed the mark.I asked for a fresh chicken sandwich and even said I was happy to wait, no drama at all. Instead, I got lukewarm fries and a chicken sandwich so old and dry I could hardly bite into it. The manager clearly couldn’t be bothered, acting like she was “waiting on the chicken” while handing over something that had obviously been sitting there for ages.Look, I’m not asking for anything wild — just the fresh food I actually ordered. I’ve worked in fast food myself, and making something fresh was never a hassle, especially when the customer specifically requested it.Pretty disappointing experience overall. I still like the South Melbourne store, but after this… yeah, not overly impressed.

Amanda Killzoy
Was this helpful?