Good
Good, better and best service
Sami Ullah Malik
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Healthcare Fire Safety Instructors (aka HFSI)
3.950 reviews
Last reviewed: Dec 25, 2025Do you agree with Healthcare Fire Safety Instructors (aka HFSI)'s TrustScore? Voice your opinion today and hear what 75 customers have already said.
www.la-hfsi.comMember since Mar 2026
Healthcare Fire Safety Instructors (aka HFSI) is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed December 25, 2025.
Customer Reviews
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50 reviews
I CALLE THEIR NUMBER ON THEIR…
I CALLE THEIR NUMBER ON THEIR WEBSITE.NO ONE ANSWERED THE CALL A VOICE PROMPT STATWD TO CONTACT THEM TO EITHER TEXT OR EMAIL.I DID BOTH AND NO ONE RESPONDED.THIS MIGHT BE THE WORST AND UNPROFESSIONAL HEALTHCARE EDUCATION COMPANY I HAVE TRIED.
William Bowers
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With Great Sympathy and Gratitude
Dear Daniel,I saw that you replied to my review, but I wasn’t sure how to respond directly to a reply, so I’m writing this as a new review.Please accept my deepest sympathies for you, your family, and your company. I can only imagine what you are going through, and I am so sorry for your loss. It’s clear that your father was an extraordinary person, with a deep passion for the safety and well-being of others.You have no need to apologize, and the money truly means nothing to me. I will always remember your father, Brian, as a selfless advocate for safety. Thank you for everything, and thank you to your father for the irreplaceable service he provided to our community.I will remove my previous review as it is an irrelivant and innacurate portrayal of HFSI and your father.
Matthew E
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SCAM
This place is a scam.I paid for a class that was supposed to take place July 20th.. they took my payment but never provided the zoom link to the class and when you try calling, emailing, etc there is NO customer support. Highly recommend to not take your class with them.
Gabriela Velasco
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LA HFSI is a scam
LA HFSI is a scam! Booked 4 hour blue fire card training. Spent $50 and LA HFSI didn’t not send me the link for class training on July 20th. Contacted the business LA HFSI several times, but the business didn’t care to respond back. Save your money and find genuine business. LA HFSI is a scam.
Cari D
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SCAM! FAKE COMPANY!!
SCAM!! SCAM!! I paid my money to take the online course today (7/20/25). I never received the zoom link to join the class.I left several messages via email, text and phone calls and no one ever got back to me. My class was supposedly scheduled from 5-9pm today July 20th. I decided to google further into this company and that’s when I saw countless others reviewing that they too had been scammed. I have reported them as well as disputed the charges. Unfortunately, I still need to take the class elsewhere as it is a requirement for a phlebotomy program that I am enrolled in. BEWARE SO THIS DOES’NT HAPPEN TO YOU! THIS IS NOT A REAL BUSINESS! SCAM!!! FAKE COMPANY!!
Evette Washington
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I never received my link to take the…
I never received my link to take the class,however, my account was changed and I received a confirmation email.Hear it is over two weeks and still no call, reply or link yet they have my money wow!
Franchelle Danield
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THEY NEVER SENT THE ZOOM INFORMATION…
THEY NEVER SENT THE ZOOM INFORMATION NOR DO THEY ANSWER TEXT OR CALL BACKS THEY TOOK MY MONEY AND NOT REFUNDING OR RESCHEDULING
Stacey Boulware
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Provide No link to Online Class and No Response to Email/Calls
My class supposed to be on July 13 5-9pm and I have not received any email or link to the zoom class, I kept calling and also emailed them and 4 days after they still not response to be, it is very bad experience.
Jessica Vo Cooper
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Don’t use this website for firecard
I signed up for this class as it is a requirement for my nursing program. I went with this one after seeing some reviews stating it was good. I was instructed to join 10 minutes earlier so I did. Class started at 4 pm, the host never joined. I emailed customer support and they never got back to me. I called their number and NEVER received a call back. They are terrible.
Alondra
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I paid for the class and never received…
I paid for the class and never received any zoom link from this company. I call the two different phone numbers, texted and emailed them and no one responded. Yet, they took my $50 dollars.
Juanita Gaona
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I never heard from anyone
I never heard from anyone, never received the zoom link. I called and emailed multiple times. Please send my money back.
Grace
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Never took a class here
Never took a class here. This company is non existent. I scheduled for last Sunday. Emailed and texted and class. I am disputing charges now.
Jacquelyn Guardado
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Fire class
Life threatening emergency. Please disregard my previous review.
Mary Vargas Nunez
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You charged my card and you never sent…
You charged my card and you never sent me the Zoom link. You guys are scammers. I’ve called your company several times. I’ve sent several emails. No one’s ever reached out.
Sharva Riggs
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I signed up for a class for my fire…
I signed up for a class for my fire card a couple of days ago. I have not received my zoom link and have tried to call and email and Whatsapp and use any and every way to contact the company in hopes of getting my zoom link in time for the class today at 5PM. Nothing! No responses. I am so beyond upset. I needed it to start work this week and now I am not sure what will happen. I can not believe this company isn't a scam at this point. It is 5:13 and I have called a dozen times with no answer. Very disappointing!
Samantha Osborn
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Great class a lot of information
Great class great instructor gave us a lot of detailed information that can be used. Thank you 😊
Melanie Peters
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Great class
Brian was a great instructor, even though the class was lengthy. Either way, I received way more than I thought I would learn with the fire safety training, and very much recommended it.
Raph
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The teacher was very thorough
The teacher was very thorough
Wednesday Palacios
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It was very helpful and informative
It was very helpful and informative. Not boring at all. I would totally recommend this program!
Jessica Gonzalez
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Cite this page
According to TrustPlane, Healthcare Fire Safety Instructors (aka HFSI) has a 3.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-la-hfsi-com