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Headphones.com

4.750 reviews
Last reviewed: Feb 28, 2026

Do you agree with Headphones.com's TrustScore? Voice your opinion today and hear what 4,177 customers have already said.

www.headphones.comMember since Feb 2026

Headphones.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 28, 2026.

Customer Reviews

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50 reviews

Focal Clear a Exceptional value.

Focal Clear are 5 years old model. When they came out , they had raving reviews. Technology of headphones , having changed in five years. What has changed is the value of a five year old headphone model. $790.00. This headphone was originally $1500.00. Price and performance is excellent. Great value add a great price. Get them why they last.

JAM
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Headphones.com have great reviews

Headphones.com have great reviews on products and provide a very generous return policy for a few bucks. The products price is otherwise the same as other sites

Michael James
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Headphones with Hearing Aids

After many conversations with staff members, and after considering various options, I decided to try Focal Bathys. My needs were to accommodate hearing aids while wearing my headphones. Cups had to be soft and large enough to accommodate said aids. I am in my first week of use and so far I am happy with my choice. Great performance and so far good comfort. I really appreciate the time staff spent with me while never pressing me to make a purchase.

William Strauss
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Great!

- Amazing customer service. - Faster shipping times than listed. - Great return policy.Will be a returning customer for headphone needs!

Robo Hobo
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Great customer service

Great customer service

Audio lover
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Ordering these taking too long

Ordering these taking too long, I paid priority shipping, and my headphones are crawling towards me, I'm almost certain they applied the wrong shipping method, probably ground advantage.

Thomas Hughes
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Fantastic Transaction

Bought an inexpensive open box DAC but the transaction was handled like I bought a new top-tier one. Packed in the original factory box with all paperwork, remote control and accessories. Great communication all along the way. DAC was in great shape and works perfectly. Thank You !!

James G
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Very Pleased

Excellent products. Very good customer service. Great sales. Highly recommend!

AC
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Great First Purchase.

Good Selection. Fast Shipping. Really enjoying the CrinEars Protocol Max.

Jesse Dula
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Exceptional Quality and Fast Shipping

I purchased this as an open-box item and was genuinely impressed. It was packaged exquisitely, with great care taken to protect every component like it was brand new. Shipping was fast, and the item arrived with zero damage. Everything works perfectly, exactly as expected. I wouldn’t hesitate to purchase open-box from headphones.com again.

Kaleb Masco
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Delivery of the product was efficient

Delivery of the product was efficient and timely. Personal preference for the delivery service is UPS or FeEx - door to door. I have to go to the post office for pickup if USPS is used.

Bari Evans
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The price on the item I purchased was terrific, shipping charge not.

The price on the item I purchased was excellent and was what convinced me to make the purchase. The shipping charge was high enough to make me consider not making the purchase. And in spite of the high shipping cost, it took over a week to receive the item.

McLarbear
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Fast delivery and good packaging

Fast delivery and good packaging. My only concern was when I first wanted to purchase. I didn't catch only members could purchase this clearance item. Kind of a bummer I felt. Anyway I had to wait tell members only was over. I ended up getting it at a better price. So I reckon I have nothing to complain about right. So I won't. Good sale.

Norman Harris
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First IEM

Been looking to update my daily driver for a while and stumbled here to find a lot of great options outside of mainstream companies.

Don Pham
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Cover for Q15 dac

I have a cover on my Q15 dac now but I wanted a back up at a sale price. The cost of imported audio & related accessories has gotten insane. The cover was on sale so it was a no-brainer. It's a decent leather cover and it fits the Q15 like a glove. Ship'd fast and packed in a box. Excellent service.

j andersen
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Great price, good service.

Great price, availability and quick delivery even overseas. Supported by a great YouTube channel for advice and reviews.

of
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Got my headphones in perfect condition.

Got my headphones in perfect condition.

Jordan
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Moondrop Lan

I just purchased the Moondrop Lan earbuds. I would recommend these earbuds to anyone, based on the performance to cost ratio.

Jon Riddick
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10 of 10 .

All was fine from chat with your team to ask information about the product, to the delivery time and product condition.

Daniel
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One of the best headphone/audio websites!

Tremendous sales at times on great products. Fairly quick shipping and delivery. Very helpful chat/correspondence if needed as well.

AG
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According to TrustPlane, Headphones.com has a 4.7/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/www-headphones-com