This store is deceitful
This store is deceitful, and the clothes are made with the worst materials. Return policy does not work. You cannot get your money back. Scammers and liars.
Minerva Smith
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Customer Reviews
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DO NOT BUY ANYTHING FROM THIS…
DO NOT BUY ANYTHING FROM THIS COMPANY!!!I received a lousy imitation of the original order.If you want to return it, you have to pay it yourself.USPS $65.00 and UPS $108.00, more than your order costs!BUYER BEWARE!!!
Chico Jasper
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Do not order from this company!!!
Do not order from this company!!!I’m extremely disappointed with my experience with Oliver & Celine. The products I received did not match the quality or appearance shown in the advertisements. The shoes came in an ugly color, and the overall finish was far below what I expected based on the photos and descriptions online.I was also frustrated to discover that returning the items was far more complicated than anticipated. The return process was unclear and costly, and I later realized the company operates internationally, which made returns even more difficult and expensive. This was not obvious to me at the time of purchase.Overall, the combination of misleading product presentation, poor quality, and a complicated return process made this a very disappointing shopping experience. You basically have to ship the item(s) internationally for return which cancels out any type of refund. Do not order.
Tamika
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The worst experience!!
The worst experience!!! I thought I ordered two beautiful sweaters from the Oliver and Celine online store. $49.95 a piece on sale. When they arrived I was shocked and appalled at what I received. Instead of the beautiful wooden buttons that were attached to the sweater with yarn, I got cheap black plastic buttons hanging on by a thread. The fabric, not knit, was some cheap polyester thermal fabric that had puckered seams and threads hanging. They were just gross. These horrible pieces were worse than a cheap kids Halloween costume. I contacted Oliver and Celine to complain about the Mainland China imitation sweaters I received. They asked for pictures. I sent them pictures to show the discrepancies. They refused my claim and said I received what was pictured. I said if that is your final answer I am contacting the Better Business Bureau, my bank to reverse the charges and I will write bad reviews to anyone that has a platform.Be persistent the next morning there was an $89.98 credit on my credit card.Stay away from this company. A total scam. Patrice Mitchell
patrice mitchell
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UGLIEST Piece of Merchandise I have EVER Seen!!!!!
I received my "sweater" and it is, BY FAR, the ugliest garment I have EVER "purchased" in my life. DO NOT BUY FROM THIS SCAM COMPANY!! The pictures look SOOO cool!!!! The reality is unbelievable! Hard to believe that a company would go to so much trouble to create a garment that is SOOOOO incredibly ugly!!! I was scammed ~ I googled Celine New York before I ordered, but none of the bad reviews showed up. I google it today and it DEFINITELY shows a deceitful company. Starting from their name (they are NOT in or from New York!!!) to the merchandise, (their website shows cute, knit sweaters!!) which, by the way, is made out of some fabric I have NEVER laid my eyes on ~ it is a print ~ the designs are "printed" on the sweater, not crocheted or knitted. It's just such a huge scam that I find it hard to wrap my head around it!!! From now on, if I can't make SURE I'm buying from a reputable company, I'm staying VERY far away!!!
KimH
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NOT as they appear!
Oh my stars. Wish I had searched online reviews before I purchased rather than just reading the online reviews posted on their website. Saw their store closing ad on Instagram and ordered two sweaters. When they arrived they look NOTHING like the pictures on the website. Buttons are NOT like the picture on the website. Totally cheap and definitely NOT knit sweaters. Couldn’t even tell you WHAT fabric they were made from. HORRID. Although website says easy returns when I went to return it says that you must pay shipment and any tariffs to CHINA. Emailed that I wanted to return but have yet to get a response from the seller.
LA
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DO NOT ORDER ANYTHING
I ordered 2 cute sweaters on this instagram add and I finally received the sweaters and they look nothing like the picture. The fabric, the buttons, the collar, the color, the cuff and the super cheap look!! This is a fraudulent website and they are not giving me a refund and I have sent them multiple emails and I just get some response from JUNE! The reviews are all fake and you can not click on them. I learned my lesson and so will they!! I will post all over the internet so no one else makes the same mistake!
Mary Holdsberg
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Outright thieves
Outright thieves. Sent me a pair of shows 2 sizes too small. After sending them proof - photos, copy of order, they still won't send me the correct size. The best they could do was charge me additional shipping and send another pair in the wrong size.
Velvet Elvis
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I don’t want to even give a 1 but would…
I don’t want to even give a 1 but would not let me write review without doing so. Shame on me for not checking reviews before ordering. These are not sweaters!!! Crappy garment. Don’t order. If you don’t like you have to pay shipping to Asia. Total scam!
Jane
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Same as the others
Same as the others. I ordered a sweater and received garbage item with short arms. It didn’t even have a label saying what it was made of., I’m guessing recycled plastic.
Lisa D.
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I wish I had read reviews first
I wish I had read reviews first. It is a total scam. I can’t even open the bag to feel it. So cheap! We got robbed. I am so mad at myself for ordering garbage. Of course you send an email to nobody because you don’t get a response.
Margi weaver
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Awful
I echo what others are saying. We all were scammed. Sweaters are not sweaters, looks nothing like the picture. Do not purchase anything from this company. Total waste of money.
Avocado
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I join the many other comments here…
I join the many other comments here regarding Oliver and Celine LLC being a total Scam! I ordered two beautiful knit sweaters and received garbage! Cheap cheap yucky sweatshirt material in colors of gorgeous wool sweaters i thought I was getting. I did go to their website and order… AI said a legitimate company… I thought I was being careful.. a SCAM!! Grab your money and send you junk. Stay away!! PS: took 3.5 weeks to arrive too!! 😩
Cathy R
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The clothing is not high-quality
The clothing is not high-quality. If you want to return an item, it must be shipped to China! When purchasing the clothes, it was misleading that the items came from a store in New York City, USA.
Suzie Callaway
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I would give this negative points
I would give this negative points if I could. I have never posted a negative report before but this is such a scam. It is literally the worst piece of clothing I've ever seen, and that includes my attempts as a 12 year old. I just don't even have to words to describe the sweater I received. Such a scam. I wish I had googled them first.
Lisa Von Muenster
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I would give it a zero if I could
I would give it a zero if I could. This is a scam company looking to take your money. I ordered a knit sweater and got a facsimile of the sweater in poor quality sweatshirt material. To return, their link is broken. They would offer a 20% discount if I kept the "sweater". So awful there are people who do this.
Sandra Feuer DiTusa
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Do not buy anything from this company
I purchased 2 sweaters and received 2 sweatshirts- I sent photos from site and what I received and was told the photos on site are only representations-I have asked for an address to return and confirmed that I want a refund-link for return does not work. Definitely a scam
Cheryl
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Terrible company and products
Terrible company and products, run like hell
Todd Rieke
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I ordered 2 suede purses on November…
I ordered 2 suede purses on November 11,2025 to this date I have not received the two hand bags. I have repeatedly sent emails and never received any response AT ALL. My attempts at getting what I paid for is a total ripoff. DO NOT USE THIS VENDOR YOU WILL BE VERY DISAPPOINTED!!!!
Marti Rippy
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SCAM
This company, in my opinion is a total scam. I ordered a cute looking sweater and what arrived is a total piece of trash. When their so-called QC people look at it, they reply that it is consistent with their picture online. Return policies are inconsistent with "normal" American policies and have you return it to China....HA!Please stay away, they should not be in business
Jennifer
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