Excellent and speedy service.
Excellent and speedy service.
A M
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9reef.com
4.914 reviews
Last reviewed: Aug 28, 2019Do you agree with 9reef.com's TrustScore? Voice your opinion today and hear what 15 customers have already said.
www.9reef.comMember since Feb 2026
9reef.com is an online company. Based on 14 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed August 28, 2019.
Customer Reviews
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14 reviews
great attention to details
great attention to details. Prompt response,
John Richards
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Fast shipping and outstanding customer…
Fast shipping and outstanding customer service!
Michael Slapp
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Excellent corals
Excellent corals, excellent customer service and excellent experiance!
Steven Wilson
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Pete was great
Pete was great. He helped me adjust my light schedule as well as gave me some advise on water parameters. All the coral I ordered arrived beautifully and pest free. I would definitely recommend buying from Pete. A+++
Derek Luidhardt
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Easy ordering and fast delivery.
Easy ordering and fast delivery.
Katherine Miller
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9Reef customer service is TOP notch
9Reef customer service is TOP notch. The shipping was lightning fast. I even had the opportunity to speak with the owner who was more than happy to just discuss the hobby with me and offer his recommendations regarding my personal set up and goals. I will certainly be a return customer and would not hesitate to recommend this company to anyone in the hobby.
Jeremy Glover
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9Reef was responsive and shipped the…
9Reef was responsive and shipped the order in a timely fashion. Emails to Pete are quickly responded to. Communication, customer service, and timely shipments are core attributes of 9Reef. You will not be disappointed doing business with them!
Jason Matheney
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Excellent service
Finding proper part was easy, and arrived quickly.
Henry S.
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Shipping was fast but didn't send the…
Shipping was fast but didn't send the brand that was advertised.Problem has been resolved. Customer service was very good.
Rick H.
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Good Service
Good ServiceAny time again.
Thomas Neuhauser
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Let me just start off by saying…
Let me just start off by saying 9ree.comf has the best customer service. After calling a couple well known online stores and getting the run around and hearing theres a 3to4 week wait, I called 9reed and spoke with Pete. He called Bashsea to verify that he could have me one to my house in a week. He called me back 10 minutes later and the sump was in stock so I purchased it. He followed up with me about ever other day to let me know tracking status and when I should be expecting the sump. Just amazing customer service. I will be a customer for life.
Whitney Powers
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Exact replacement part.
Part was delivered as described. Easy replacement. Used a small screwdriver to release the old wires from the fixture ends avoiding wire splices.
Mark C.
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Very pleasant transaction
Very pleasant transaction. Very fast shipping! Would def buy from again.
Anthony
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According to TrustPlane, 9reef.com has a 4.9/5 rating based on 14 verified reviews as of February 2026. Source: trustplane.app/company/www-9reef-com