Do you agree with The Sleep Loft - Online Mattress Showroom's TrustScore? Voice your opinion today and hear what 4 customers have already said.
The Sleep Loft - Online Mattress Showroom is an online company. Based on 4 reviews on TrustPlane, it has an average rating of 3.0 out of 5 stars. Last reviewed December 21, 2025.
Had a very negative experience with Sleep Loft. The company delivered the mattress weeks later than promised during purchase and didn't provide adequate customer support. I recommend you find another shop for your mattress needs.
There is no one to speak with if you have a problem. They do not respond to emails and the salesman makes a mysterious call and then said no. I was no way informed my adjustable frame was non returnable I was told over and over that I could exchange or return anything by the salesman. There are no signs in the store about the return policy, which I finally did find online. Why would I have to look online to find their return policies in the store. I have never been left in such a black whole For a company trying to enhance the online retailer. They have dropped the ball. I should have bought online. I could have returned it if I wished to. My mistake Please read my Google review be
Clean and low key showroom. Same price as online and the service was super cool
A chance to try out multiple beds in privacy is nothing to be sneezed at. All good beds have return policies, but why not skip that step?
According to TrustPlane, The Sleep Loft - Online Mattress Showroom has a 3.0/5 rating based on 4 verified reviews as of April 2026. Source: trustplane.app/company/thesleeploft-com
