Trust PlaneTrustPlane
The Picturalist logo

The Picturalist

4.922 reviews
Last reviewed: Jan 14, 2025

Do you agree with The Picturalist's TrustScore? Voice your opinion today and hear what 22 customers have already said.

thepicturalist.comMember since Mar 2026

The Picturalist is an online company. Based on 22 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed January 14, 2025.

Customer Reviews

Write a Review
Filter:
22 reviews

Great service and the delivery was…

Great service and the delivery was damage free. The artwork looks amazing in our home

Brian Cusick
Was this helpful?

Stunning image on very high quality…

Stunning image on very high quality paper. Great customer service and quick deliveries.

Nina A
Was this helpful?

Excellent customer servicing from…

Excellent customer servicing from beginning to end and follow thru! Advised me on my selections, sizes and framing options, otherwise I was lost. The out come is perfect!!

Ajda
Was this helpful?

Great customer service

Great customer service. Prints are gorgeous!

Sandra Wheeler
Was this helpful?

Some of the best customer service I…

Some of the best customer service I have had in years! Very quick and answered all my questions!

Jessica Kelly
Was this helpful?

Order was correct and well packaged

Order was correct and well packaged, easy transaction.

SM
Was this helpful?

Great company to work with

Great company to work with. Always quick to give us responds with pricing, orders always quick and on time. Roy that works with us is superb. He researches all our art requests whether it is in the live or not.

Lilly Correa
Was this helpful?

Great service

Production time is 10-12 days! Customer service was very helpful and true to their word.

Linda
Was this helpful?

Efficient

Quick, and efficient., high quality products.

Anita Abrams Accetra Arts Ltd
Was this helpful?

It took 2 weeks to get my parcel

It took less than 11 days to get my parcel. The quality is very good in our new offices and the team is very happy with it.

FutursTalents Consulting
Was this helpful?

the process of my artwork was good and…

the process of my artwork was good and brilliant!! keep up!!

Sammy Jo Kerr
Was this helpful?

Very pleased with my artwork

Very pleased with my artwork! It’s a beautiful high quality piece. Service was smooth and great!

Denise Tijerina
Was this helpful?

Love our new art

Love our new art! Might want to look into a new carrier though. My box was badly damaged but luckily the art inside was fine. I just got lucky but was nervous. It looks great & really like our new piece!

Darrell Stallcup
Was this helpful?

Excellent service!

Excellent service!

Rollande Vachon
Was this helpful?

I couldn't be happier with the…

I couldn't be happier with the photograph I received. The image is beautiful and the frame quality is excellent. And the customer service from The Picturalist is outstanding -- very kind and attentive. I wish I had more wall space for more pieces!

Brook Cosby
Was this helpful?

Perfect

Perfect. 100% SATISFIED. Thank you!

Sylvie Valade
Was this helpful?

Beautiful painting

Beautiful painting, so beautiful I purchased 2. Zach was very helpful in choice and how to place painting. I will be a regular customer and recommend them.

Lisa White
Was this helpful?

I'm surprised to receive this survey

I'm surprised to receive this survey, My order is not in, yet!As a Montreal based client, it wasn't clear to me that I was paying in US dollars.On the website, the delivery costs were very expensive, I had to chat, to get a fare price. I was surprised also, to have to pay the import fees after my purchase.As a design firm that would like to specify your products, it gets very complicated and on top of it, it is costing us more than what was mentionned at purchase time.

Marie Josée Cousineau | Pammax Design Inc.
Was this helpful?

The photo is beautiful

The photo is beautiful, I would have liked a more substantial frame.

customer
Was this helpful?

Very responsive and professional

Very responsive and professional. The images and framing were beautiful!

Audrey S.
Was this helpful?
Cite this page

According to TrustPlane, The Picturalist has a 4.9/5 rating based on 22 verified reviews as of March 2026. Source: trustplane.app/company/thepicturalist-com