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Step Free Recovery is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed March 1, 2026.
The after hours option with telemedicine is a godsend.Some of the most intelligent people seem to work in this field. They understand how kicking a dying dog while it’s down creates a dangerous world. They help people by being different from everyone who’s helped me stay on the ground when I can’t get up alone.
Unlike other MATT clinics, place really cares about you. Val & Kevin specifically, have gone through countless times when I was worried about being sick while juggling life; and Step free Recovery helped me stay clean and sober, even on a Saturday evening when most places wouldn’t even be open. So thankful and will tell anybody struggling with addiction, if they’re ready to get their life back, go thru step free recovery. I don’t know where I’d be if it wasn’t for Step Free Recovery fighting on my side.
Step Free Recovery with Val,Kevin and Vincent are the real deal. No B. S. Not even once. I’ve been with them a year now and they have gone out of there way to answer any questions I have. The problem usually arises at the Pharmacy because they think they are the shit. I’ve had them on pick up day say oh your doctor canceled it or it was never called in. Anyone can make a mistake or two or several but it has never been the fault of the team at Step Free Recovery. I’ve never had a doctor like Val before because she has been there and done that. She will get it taken care of and she don’t waste time about it. If you’re in doubt please check this place out. I did and I’m in a better place for it. I never thought a team like this existed anymore. Especially after the runarounds I’ve had just trying to get off of pills prescribed by a doctor from a back injury years in the making. Thank You Step Free Recovery.
So happy I came across this service. It’s been a huge relief when I needed it most. The process seemed almost too easy initially, but it’s completely legitimate. They even sourced the most affordable pharmacy for my prescription. Highly recommend Step Free Recovery.
Let me start by giving the BIGGEST THANK YOU to the team at step free! VINCENT, VALERY and KEVIN ! Y'all have been a true blessing to 2 individuals who use to struggle to get to doctor appointments! From catching the bus to walking/ running or even paying random people to get a ride simply to see our sub doctor. my husband and I use to have to start making phone calls to every pharmacy in town one to two days before our appointment just to make sure the pharmacy was going to have them and 90% of the time they didn't and so we would sometimes go through withdrawals before finally getting them filled. From stereotypes from the pharmacist to being unwilling to keep them stocked for repeat patients we went through it ALL!! Then we moved out of state to Texas and we were even more worried but I luckily got online and Google local sub doctors and step free popped up! As a person who doesn't use social media or anything like that I'm lucky to get Google to work lol and also it made me nervous and skeptical of the online scammers ... Once we had our initial visit all worries were set to the side every month we log on upload our UA and visit then without any further action on my part my meds are sent and filled and ready for pick up on time every time! we have been patients for 2 going on 3 years now with 100% efficiency every single time! I highly recommend Valery Vincent and Kevin at step free recovery to AAALLL SUB PATIENTS!!!
The whole team and staff are amazing! They got me back on track and focused on the important things in life.I was a little skeptical getting started since I had never done anything Telehealth wise however it is way more convenient then traditional Dr visits. Overall I am glad I made the right decision, if you are on the fence then give them a call. Step Free Recovery will change and possibly save your life. I know it did for me!
Dr. Val and her team quite literally helped save my life.I came to them in a place where a lot of people would’ve judged, rushed, or written me off. Instead, Dr. Val treated me like a human being, not a problem. She actually listened. She cared. And she built a plan that made getting off drugs possible, safe, and realistic.This wasn’t a “here’s a prescription, good luck” situation. Her entire team checked in on me, supported me, adjusted things when needed, and never once made me feel ashamed for where I was or how hard it was. They met me where I was and helped me move forward.Recovery is not easy. Anyone who tells you otherwise is lying. But having a doctor who is sharp, compassionate, and genuinely invested in your success makes all the difference. Dr. Val is exactly that. Strong medical knowledge, zero ego, and a heart for her patients.If you’re struggling and don’t know where to turn, this is the place. If you want a doctor who will fight for you while holding you accountable and safe, this is the place.I’ll always be grateful to Dr. Val and her team. They didn’t just help me get off drugs — they helped me get my life back.Highly recommend. No hesitation. No exaggeration.
They are all super great at SFR! I have to use this for pain management and they truly have been amazing with dealing with the pharmacies and all the things our medical system throws at us with compassion and urgency! I highly recommend using them for whatever it is you’re needing bc I guarantee you’ll be taken care of and feel extremely comfortable in the process. Val is absolutly the sweetest and Vince is the cutest and I actually love our monthly zoom calls and don’t dread them like most doctor’s appointments lol
Step free recovery truly is a life saver for me. When I scheduled my first appointment I was absolutely scared to death because I didn’t know how I was going to maintain my MAT plan considering the medications I was on but step free spoke with me and created a plan that left me feeling absolutely excited and hopeful again☺️ The doctor and the counselor both are amazing individuals. If you are looking for somewhere that truly cares about you and your recovery. This is the place to be! When I say they have saved my life I truly mean this word for word. Thank you step recovery for comforting me and giving me my life back! I have so much more that I could say I could write a book on how much this place has truly taken care of me and made me feel like I have life again so if you are looking for a place that truly cares than this is the place for you! Especially if you don’t have insurance, they will make sure that you have everything that you need medication wise and at the best pricing! My doctor even referred me to an app and made sure that my prescriptions were sent to the pharmacies that would be able to give me the lowest prices. These people truly care! Thank you step free recovery for caring about me and my life!
The NP Valeriya Gessner has been great. She talks on your level like any normal person would who is understanding of the situation. The process is simple and i can tell they care about their patients. Highly recommended ❤️
They cater well to my needs unbiased care from mm the staff
After yrs of praying my daughter get clean she came to me with the desire to so. My daughter chose to try Step Free Recovery which had come highly recommended to her. She had visited with Val and her people who she was impressed with. She offered me the ph number to do the same. I was extremely impressed with Val as well and appreciated her explaining the way the prog wk’s. Val and staff were caring and kind until my daughter felt ready to face her induction. Val was with us through out the process and has continued to be by our side. With over a mo.clean my daughter is happy, healthy, and has a new outlook on life. We are so grateful for Val, staff, and her expertise. Val continues to monitor and stay in touch and will continue to do so. Always available and happy to assist!
I had a very positive experience with this group. I was down on my luck in the middle of the night and I was able to see a psychiatrist rather quickly who gave me a short supply of my medication so I had time to get some more money. It was a life-saver, and great customer service.
If I could rate 10stars, i would!! Step Free Recovery is by far and away, THE most friendly, helpful, on-point place for ALL your recovery needs. To say i was down and out…desperate, and hunting for a light in the dark, is a grievous understatement. Val rushed to my aid and I, for the first time in a minute, actually felt like there was hope. Im tearing as i type this….if you’re hungry for change, and serious about your recovery, Step Free is IT!!!
Val completely saved me from myself. I was so scared and ashamed to reach out for help. From the first day I was made to feel like I wasn't alone and had no reason to feel shame. After just three weeks I feel like I have my life back. I could not thank them enough. Highly recommend anyone that needs a little help to reach out.
Step free truly saved my life I did not know much about mat program but when I joined step free Val and her team explained everything that I have to do they helped through the process of withdrawal and made my life a lot easier I’m now off of the streets not worried about where I’m gonna get my next fix or meet sketchy people all that is eliminated from my life now thanks to step free! Let them help you trust you will not regret it!
Val gessner is one of the most kindest compassionate human ever! She truly understands what it means to be to be in active addiction and getting off to be a better you. You will not regret choosing step free as your place for recovery! You can live a better life with the help of Val and her team at step free! What you waiting for?
They are reliable.
This was my second appointment with Step free recovery and so far they have done a great job helping me to get off the opiods I was addicted to and get on medication that helps level me out. The vidio appointments are easy to set up and convenient.
great I love this service
According to TrustPlane, Step Free Recovery has a 5.0/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/stepfreerecovery-com
