I recommend!
I recommend!
Yasmin Jaber
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Simcardchina
4.139 reviews
Last reviewed: Oct 29, 2025Do you agree with Simcardchina's TrustScore? Voice your opinion today and hear what 44 customers have already said.
simcardchina.comMember since Mar 2026
Simcardchina is an online company. Based on 39 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed October 29, 2025.
Customer Reviews
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39 reviews
I didn't get a Chinese phone number…
I didn't get a Chinese phone number with the simm so it was a waste of money.
Louise Stubbins
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I used the SIM card for three weeks so…
I used the SIM card for three weeks so far no problem.
LOUISE
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Everything went smoothly.
Everything went smoothly.
Marco G
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The sim card they gave me was a China…
The sim card they gave me was a China Mobile one, instead of a Nihao Mobile one. At least it's working, but I had to spend time finding out why I could not access Nihao app.
Alejandro Cuenca Parra
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excellent as always
excellent as always
Bertha Del Castillo
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If arriving late in guangzhou its hard…
If arriving late in guangzhou its hard to find and located in departure hall.When we arrived we had pre ordered 3 sim but they only had 2 ready. Claimed not to have our order yet when she showed her phone it was on there. Process took about 25 minutes to be given 3 sim card. They didn't even install. The vpn they provide didn't work for any of us. Luckily we had a back up vpn
adam B
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I had a terrible experience with this…
I had a terrible experience with this company. The SIM card did not work as promised, the VPN was not installed despite being included in the purchase, and the staff at the counter refused to help. I could not access my apps, email, or payments during my trip, which caused a lot of problems. I contacted customer service, but they never provided a solution. Very disappointing and negligent service.
Juan Molina García
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I got nothing
I have not got anything against my money, had to buy new card when arrived. On my email with my complaints have not got answer.
Géza Kovács
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SIM card unavailable upon arrival
"Unfortunately, the SIM card was not ready upon our arrival, contrary to what was indicated on the website. To make matters worse, we were initially redirected elsewhere. We had to insist and present all our email exchanges before the issue was addressed. Once this was clarified, the staff were very helpful, although the process on site turned out to be rather time-consuming
Laurence
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Overall experience
The customer support and data coverage is impressive indeed! However, during the last 2 days the VPN stopped working and this has caused unnecessary stressful experience. Despite reaching out over to them in regard to this problem, no answer was obtained
Kar Loh Leong
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Everything worked as described
Physical SIM was delivered to hotel in time and worked perfectly. VPN had to be re-installed a few times, but also worked as described. E-SIM worked perfectly.
Andreas Zurlinden
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Fair price with great service
Reply very fast to my concern. Troubleshoot problems if arise. Internet is fast and reliable, price is fair. With a physical number, you can contact ,send message and even register for your attractions. Big thunbs up
Thuan Nguyen
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Poor experience
After arriving at the airport, they told me that they couldn't find my order and hence cannot provide me my simcard, turn out that it's an error on their part, they have set the pick up location wrong and hence could not find my order in the system. We arrive at 7am in the morning, finally getting the simcard at 8am, activate it in the store but failed, we keep trying over and over again until the person at the counter told us that the simcard activation will only be manually approved at 9am when customer service start working. This is radiculous, there were no information on the website that inform us that we needed to wait until a certain time to activate the simcard. It is really incovenient for people who has their plane arriving way before 9am.Thirdly, their number just made our experience in china so much worse. App like meituan, alipay and taobao are unusable as the app recognise the number as fraud as they have been reused too many times. Being unable to log into app, purchasing items and ordering food delivery, it has made our days in china really hard to bear.Overall, i will not recommend this simcard and suggest you to choose other roaming method if you are travelling to China.
Jia yee
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Perfect Simcard
Very good services ! Provided Internet and VPN are fast, reliable, and it's easy to find the Sim Card counter at Shanghai airport. Ordered my SIM card at the last minute, less than one day before my arrival, and still everything went as planned. Very good customer services, helpful and trustworthy. Highly recommended !
SP
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Great
Great! Seamless experience! Keep up the good work!
Lee Tok Chor
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Good local mobile data, but very bad VPN
Given 2 stars because the Nihao mobile connection is good but still do not provide as good coverage as China Mobile Telco network. VPN is able to connect but is either no communication or super slow till non-usable at all in Yunnan. the VPN is basically very restricted in China. My friends encountered similar issues in Beijing and Shanghai during the same period as mine too.
Dylan C.
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Great experience overall
Great support via e-mail. Was able to get the SIM card on a very short notice. Top notch service! VPN worked flawlessly. 5 out of 5 stars, fully deserved!
Tiago Aparicio
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Very good service.
Very good service.
Ponapon
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Good ordering process.
Good ordering proces, clear explaination on the pickup on the Airport. At the airport it takes a littlebit of time to register your sim, but was ready within 10 minutes. Used the services twice already when visiting China.
Dennis van Noorloos
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Cite this page
According to TrustPlane, Simcardchina has a 4.1/5 rating based on 39 verified reviews as of April 2026. Source: trustplane.app/company/simcardchina-com