Lobo parts in stock
They had the parts in stock for their lobo shipping was quick had no problems .have had the lobo for a year and a half what a great vape.
Thom
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Planet of the Vapes
4.450 reviews
Last reviewed: Feb 28, 2026Do you agree with Planet of the Vapes's TrustScore? Voice your opinion today and hear what 22,374 customers have already said.
www.planetofthevapes.comMember since Feb 2026
Planet of the Vapes is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
Very responsive to customers' issue
Very responsive to customers' issue, whether the issue was an oversite on my part or not. Thanks
Jodene Cook
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Good customer service
I had an issue with a non POTV product, Miguel in customer service helped me take care of it. They do care about making things right with their customers 👍
Jim Johnson
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BAD TASTE IN MY MOUTH WITH THEIR SERVICE
can't find anyone at Planet of the Vapes with a search warrant!Emails go unanswered and they don't believe in phones.AFTER YOU BUY, ALL THEY CARE ABOUT IS GOOD REVIEWS!When I buy from a company I expect service and there is NO service whatsoever with Planet of the Vapes
Scott Kremchek
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Great quick response
Great quick response
Peter Pucci
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Great products to choose from and fast…
Great products to choose from and fast shipping. Great youtube videos to help newbies get started vaping.
Richard
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Great help
Great help. Helped with all my questions and friendly
Tony
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a decent experience.
a decent experience.
Jojo
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Quick turnaround
Quick turnaround. Excellent quality.
DaveE
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POTV I started out loving them, Not so much these days.
POTV I started out loving them. So much so that I purchased 3 of their vaporizers. One being the v3 pro, another being the starry 4 and also the Lobo. All vaporizers are the POTV versions. Great products for sure. It's you have a chance to speak with one of their customers service representative's then you will definitely want to talk to Larry. Anyone else and you may end up talking in loops. Was my experience lately. Anyways my problem lies within the shipping times. Anywhere else you order something and then your product is usually shipped within 48hr. Well does t seem to be the case here. It takes 2 weeks for an order to go from Pennsylvania to South Carolina, all on the east coast . That's a little ridiculous in my opinion. Anyways that's just my experience and if you don't mind waiting 2 weeks on an order then this is the place for you.
Richard Bozard
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I found their shipping and tracking…
I found their shipping and tracking system to work very well in keeping me informed on my shipment
Jeff Jackson
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very quick to fix hiccup .
very quick to fix hiccup .. Very well packaged and shipped quickly.
CCJ
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Excellent customer relations!
Miguel was incredibly patient and helpful. Due to me being out of the country, timing of various events, the process was drawn out but he was never impatient.
Brett Doffin
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Great product
Great product, solid company and service.
Travis McCord
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I recieved a defective item (dosing…
I recieved a defective item (dosing capsule caddy), but the customer service team responded to my email promptly and sent me a replacement immediately.
Jonathan Hang
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Quality
I have a problem with my Arizer solo 3, but other than that the orders and merchandise is impeccable, great products.
Steven St Julien
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Quick shipping and good quality
Quick shipping and good quality. Company seems genuine.
Brayden Campbell
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Amazing
Great, super helpful they make it super easy to find the right vaporizer for you
Brandon Smith
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Excellent customer support!
When I was having difficulty using the bubbler attachment, they were right there to help me. Excellent customer support!
Michelle Renee
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i don’t feel any effects from the vape
i don’t feel any effects from the vape. i have tried a few different strains and no luck. would like to know more about return process
Drew Mautz
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Cite this page
According to TrustPlane, Planet of the Vapes has a 4.4/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/planetofthevapes-com