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The Pet Market

4.840 reviews
Last reviewed: Feb 23, 2026

Do you agree with The Pet Market's TrustScore? Voice your opinion today and hear what 52 customers have already said.

petmarketnyc.comMember since Feb 2026

The Pet Market is an online company. Based on 40 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 23, 2026.

Customer Reviews

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40 reviews

Lovely delivery service and organic food

Lovely, healthy, natural, organic and raw food for our beloved cats delivered to our door by a polite and lovely person and there is always a surprise treat!

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Great shopping and delivery

I searched online for a pet store that makes overnight deliveries and The Pet Market came up. They do same day deliveries! I placed my order in late morning and it was delivered the same afternoon. I’m very pleased with my experience and will shop with them again.

Eileen Pool
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all around great experience

all around great experience. timely, kind & efficient.

verta
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Great quick service

Great quick service

Signe
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On time and rang door bell!

On time and rang door bell!Thank you!

Laura
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Easy ordering and delivery.

Easy ordering and delivery.

customer
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Delivered within the time slot I asked…

Delivered within the time slot I asked for. I even got a free item !!!!

Tania
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Totally reliable, efficient and trustworthy. price conscious.

Totally reliable, efficient and trustworthy.

Priscilla McOstrich
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The delivery person was nice enough to…

The delivery person was nice enough to come up the stairs on the third floor to deliver my items and was very friendly

Kelly Smith
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Best pet supplies store with excellent delivery

Simply put, I love them

Vijay Persaud
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Shipping was fast

Shipping was fast. My picky dog likes the food.☺️

Sally
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Julie and Jasper say thanks!!

As a new dog owner of a very food-driven yet very GI-sensitive pup, I’ve relied heavily on Pet Market - and only because I learned I could! They offer such kind, gentle, and thoughtful advice that makes every situation feel manageable. It truly feels like we’re tackling things together as a team instead of me doing it all on my own - and that kind of support is invaluable.They also treat Jasper like family (and honestly, like royalty). Jose and Jasper have this hilarious, heart-melting bond - two best friends catching up every time they see each other. I couldn’t be more grateful for the care, insight, and genuine love they show us both.

Julie Carr
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I bought a gift certificate for my…

I bought a gift certificate for my sister and she and you never received it and I sent an email requesting help and have not received any answer

Lisa B Shillito
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Quality products and delivery as…

Quality products and delivery as promised.

JH
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Excellent experience

They had the cat food I needed and delivery was quick with a very pleasant worker.

Madelin Weiss
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No complaints

Good communication and always well stocked

Maria
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Have been out of stock of the pure 100…

Have been out of stock of the pure 100 kangaroo for at least 3 weeks.

Tamar L Kamen
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The selection and the staff are the…

The selection and the staff are the best!

Michele Korolow
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Excellent staff and product selection.

Excellent staff and product selection.

Aileen MacDonald
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The best people!

The best people!

María Milagros Ferreira
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Cite this page

According to TrustPlane, The Pet Market has a 4.8/5 rating based on 40 verified reviews as of February 2026. Source: trustplane.app/company/petmarketnyc-com