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No product to review! Still haven't received my order after over a month, no response when I asked for an update.
Erika
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Noblepawtrait
2.950 reviews
Last reviewed: Feb 27, 2026Do you agree with Noblepawtrait's TrustScore? Voice your opinion today and hear what 604 customers have already said.
noblepawtrait.comMember since Feb 2026
Noblepawtrait is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.9 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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50 reviews
I never received my order
I never received my order. I contacted them through their email multiple times with spotty responses. They eventually sent me a tracking history which showed my item was not delivered due to an "invalid address", even though I pulled up my order history which showed my correct address. I've been asking for a refund and still haven't received it.
Anna
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Excellent customer service
I made a mistake on my order and your customer service was very helpful issuing a refund and reordering what i really wanted. the print was amazing we love it!!
Julie Hershey
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The shirt came out great
The shirt came out great! The art is really well done and the material is really soft
James Tedder
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These are absolutely adorable
These are absolutely adorable. I've purchased them many times for gifts. That is the ornaments and the canvases, and they're always a hit.
Tracie
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It’s STILL in China a month after being…
It’s STILL in China a month after being ordered. No way it will be here by Christmas!! I’m so very disappointed!!!
Theresa F
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I haven’t receivef my order and I don’t…
I haven’t receivef my order and I don’t even have a shipping date. I’m very disappointed.
Judie Beatrice
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I have attempted to make contact to…
I have attempted to make contact to check the status of my order with no response. I’m starting to think I’ve been scammed.
Quinn Bowman
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Wonderful experience
This is my second purchase and both times, my expectations were exceeded. Not only are the portraits beautifully done, the process is simple and customer service is exceptional.
Sharon Brown
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Have still not received my two dog…
Have still not received my two dog pillows. What’s happening? I lost my dog a month ago. I ordered the pillows to give me some comfort and hold on to. Please help me. Thank you.
Josie Pakalniskis
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Love it
Cutest sweater ever and it is comfortable to wear too - I really love it! A special Thank you to NoblePawtrait for putting the pictures of all my 6 pets on it!
Verena Widy
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great communication
great communication on revisions and options/answers
linda graham
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I have sent two emails asking about the…
I have sent two emails asking about the status of my order and haven't gotten a response yet.
Erin Jackson
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Unfulfilled Order
I order two(2) shirts from you on October 28th. Order #58305. I still have not received the shirts and they don't even show as being delivered. At this point I would rather just get a refund. Very poor communication and customer service. What ever happened to the order???
Alejandro Villarreal
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Poor customer service no replies to…
Poor customer service no replies to messages until weeks later no proof received of garment
Amanda Cradden
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Company not the same as they once were
I wrote a previous review but can't find it to update it. I didn't change my rating for review. I did many purchases in the past with no issues and the products were fantastic. My last purchase in July I never received. I tried to make contact several times and was about to take it to the Fcc, governance and my credit card company. After 4 months I finally got a refund. Customer service was poor, the company went down hill. I wouldn't purchase ever again. Be aware and make sure to follow up and have insurance with cc company if you do make purchase. I really don't know what happened with this company they once were great and trustworthy but not anymore.
customer
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Noble Pawtraits did a fabulous job with…
Noble Pawtraits did a fabulous job with my husband’s dog shirt! They even improved the photo of our pup. Very easy to communicate. Highly recommend!
C. Knight
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I ordered on October 14th
I ordered on October 14th, 2025 - website says 48hour turn around on the design approval. It has been a week and i've sent 5 emails and no response. It's like they have just disappeared with my money. BE WARE!
Eric Fang
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Terrible customer service
My order took over a month to arrive, the communication was awful, and I am still missing items. They sent the incorrect size for one of the items.
Shelley Andrews
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Fast and beautiful result
Fast and beautiful result
Lise
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Cite this page
According to TrustPlane, Noblepawtrait has a 2.9/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/noblepawtrait-com