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MyTAXPrepOffice is an online company. Based on 3 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed February 19, 2026.
Worst program with customer service; if you are thinking about a program, do not pick this one. They never answer and always make you create a ticket that never gets resolved. If their program is down no announcements are made; they never answer
Horrible help, bad system programming for anything pertaining to foreign tax returns.
Steer clear of this software. 2 years in row this software produced huge glitches that resulting in me losing dozen of clients. Program deleted Real Estate Taxes off of the Schedule "A" before e-filing the returns. This resulted with the IRS recalculating 43 of my returns submitted. Clients received reduced refunds or increased liability. Company would not give a refund, decided to hide behind the "small print". Did ZERO to offset the problem. Should have bailed in the first year - but no. Second year removed income from W-2 for NJ. Resulting in increased refunds that client was not entitled too. Bad Programmers. Bad Management.
According to TrustPlane, MyTAXPrepOffice has a 1.0/5 rating based on 3 verified reviews as of April 2026. Source: trustplane.app/company/mytaxprepoffice-com
