Very professional and very satisfied…
Very professional and very satisfied with mhrbusa.
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Mhrbusa is an online company. Based on 44 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed January 29, 2026.
Very professional and very satisfied with mhrbusa.
I bought a product and the owner contacted me after shipping it. Fast shipping, and it is a standard: GOOD QUALITY. THE BEST. THANKS.
Always a pleasure, keep up the good work in bringing this amazing product to us.
A trusted seller, great service and quick email responses. Website is easy to use and dying properties are top notch.
This is a review regard to the customer service that I was receiving. This has nothing to do with their product, which whomever in charge decided to not send it because I pointed out their contradiction. Btw: I wasn't being mean or disrespectful, but I was straight forward. That person got very upset because of how I made them look stupid by calling out on their lies and bullshit regarding when they ship their packages. I have all the proof vis text messages. To make long story short I was having trouble placing the order online. The first few times it was because my credit card didn't have sufficient funds, which that was completely my fault. So when I went back to the website to try to place the order again to pay with a credit card, it was giving me a lot of trouble. I don't know much about computer. That was way too much hassle and headache. Therefore I emailed them and I even called them on the phone maybe around like at 2:00 p.m. on Thursday. Then I finally have to pay via PayPal. Whoever that was in charge of it has contacted me at 5:00 to try to help me with the transaction. They had told me that they already sent out packages for the day. Their words is they ship during around the afternoon evening (presumably before 5pm). Therefore my package will be ship out tomorrow (Friday). On Friday @6pm I texted the customer service agent asking about whether the package has been shipped becuz I didn't get any email with the tracking. The response was a "no" and at the time it was already 6:00 p.m.......i guess their post office close at 9pm? Anyways, shortly after I got an email from them stating that the package were sent out early in the morning....? I don't like all of this bullshit. I got pretty upset and based on my research......if they had shipped out on Friday before 5pm, there is a very good chance I probably would have gotten it on Saturday ......no later than Monday. It is coming from Las Vegas to Los Angeles.Anyways I told that person if I don't get my package by tomorrow (Saturday), then this will be our last transaction. That person got so upset with me pretty much made them look pretty stupid, decided to go out of their way and ran back to the post office to retrieve the package. I didn't ask for a refund at all. I never asked for a refund. Everything is in the text messages conversation. Anyways, I could of ordered from another website and for the exact same price, I could of have gotten my item by Friday. They really need to fix where it wouldnt be so troublesome to place an order. The reason why I placed an order with them is because I like to try other places. Now that person canceled my order and I still haven't seen the money come back into my PayPal account.I wish I can post all the text message screen shots up here. Therefore, this is where BBB might come in handy.
What I liked was the quick response to my questions as a first time buyer, they were quick and polite and made the whole experience a pleasant one
Awesome communication, speedy shipping, and quality products. My go to. Thank you guys for always being on point!
Keep it up Josh!! I'm very happy with this company, I'm local and it feels like buying from Amazon with prime lol
I received an email confirming my payment, then a few hours later I received another email with the tracking number, really good customer service
When you pay with a credit card, the transaction is processed in Mexico, a bit strange but it works fine, i have paid with paypal in the past but they didnt have paypal available when i placed my last order. ALL IN ALL, good quality and fast shipping.
Full on scam, stay away. Don’t fall for it
If the option existed, I’d give 10 STARS!!!MHrbUSA.com has provided quality products multiple times in a timely manner. Its the only supplier of Mimosa Hostilis that Ive found online I feel I can trust. Given the product restrictions surrounding Mimosa Hostilis, my initial order was small, as to minimize loss if the site turned out to be fraudulent. After a minor business investigation, I was comfident the site was legitimate and at the very least could follow through with my orders. Later I was pleased to learn how committed to assisting its customers they were. I had a little trouble with how the credit card processing procedure was played out. I sent an email describing my issue. Sooner than I expected, Josh got back to me and helped make the transaction happen. (They’ve since change that procedure)Later, I emailed Josh about tracking info and before I sat up from my desk chair he had responded with tracking info and more. Josh and I have developed a business relationship and now communicate directly. Ironic how skeptical I was at first and now I feel I have the ear of an inside man. If you seek Mimosa Hostilis Root Bark, or any of the other obscure and hard to get organics offered, MHrbUSA.com will make it happen with attentiveness, quality and follow through. Packages arrive discreetly and protected. I recommend MHrbUSA.com to all who inquire and will continue to conduct business with them!Thanks Josh!You’re the man!!-MR California
I try different mhrb sites based on deals, even if Mhrbusa is more expensive it’s 100% worth ever penny! Always responsive, always great product!
Fast and reliable service. Super friendly staff. Great pricing and the product is bar none!
This is the best company I have ever used. Prices are super competitive but what really shines through is the quality of the customer service josh provides. He is always quick to reply and orders always go out the same or next day with priority shipping. I've dealt with other dye companies for years but none of them even come close to MHRBUSA. 10 OUT OF 10 RECOMMEND.
After hit and miss experiences with other sites I gave them a shot over 2 years ago and haven't been to anyone else since. These guys are first class from communication, price, loyalty points., and product quality. I live on the east coast and get my shipment in 3 days everytime. If your not dealling with theses guys your doing yourself a real dis-service.
That was my first time ordering the shipping was fast loved it I will be ordering from them again matter fact today
I started buying mhrb here after my longtime vendor went out of business. I am happy I found this company; the quality is good, and they ship it out of Vegas the same day.
I had questions the first time I placed order & got them answered within minutes of sending an email from a real person. The order was placed & shipped out the same day & received in about 48 hours. They did exactly what they said they would do & the product was top shelf quality.
If you see a mixture of 5 star and 1 star reviews, know that the company is likely padding their reviews. Their bark is not quality, I would guess that most of their reviews are fake. Poor yields, bunk bark. Im not the only one to say so.
According to TrustPlane, Mhrbusa has a 4.4/5 rating based on 44 verified reviews as of April 2026. Source: trustplane.app/company/mhrbusa-com