Your bank is a good bank thanks for…
Your bank is a good bank thanks for having me I give it a five ⭐
JEAN HARMON
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Merrick Bank
4.650 reviews
Last reviewed: Mar 1, 2026Do you agree with Merrick Bank's TrustScore? Voice your opinion today and hear what 18,878 customers have already said.
merrickbank.com/#Member since Mar 2026
Merrick Bank is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed March 1, 2026.
Customer Reviews
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50 reviews
Great compy
Great compy
Angela Davidson
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I appreciate the alerts in reference to…
I appreciate the alerts in reference to my account. My online account is easy to understand,
HARRIET HAZELWOOD
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Applying was a waste of time.
So I applied online, went through all their hoops. They said we'll give you an answer in 30 seconds. In 30 seconds they were telling me "Oh you got to call us"Then they sent me an email saying well you got to call us. Why? I filled out your forms I jump through your hoops I don't have to call. Either make up your mind or quit bothering me. Then just today they sent me a letter, couldn't they have sent me another email? No guess not and of course they're like well if you don't respond we're going to decline you. You know where the bank like this I can't trust somebody that won't at least make up their mind right off the bat. I'm not going to jump through hoops. Remember this they'll tell you to do a b and c but they don't tell you they're going to use every method to decline you by demanding you actually talk to them instead of making up their actual minds. Garbage company, just as bad as Chase or Wells Fargo.
Dalbert
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Promised increase after a certain time, and they followed through
It has helped me improve my Credit Score
RORY CRUZ
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The were there
They responded when I needed the help.
Elliott
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So far, so good
I havent had any issues so far with this company. I had to start over credit/credit card wise and I was able to build my credit with this card. I liked that I got double the credit limit after a certain amount of time of paying on time.
Ryan
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Customer service is outstanding 😄…
Customer service is outstanding 😄 whenever I needed help with my credit card I received it and it was to my satisfaction.
Michelle
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If I could rate ZERO stars- I would...
If I could rate ZERO stars- I would...I called to make a payment on my account. Spoke the Heidi B.- She was absolutely horrible. She does NOT need a job in customer service! The only word I could use NICELY is HORRIBLE!!!!
Martha Hill
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They are financially help with my…
They are financially help with my finances. Its a great card and would recommend others tp apply.
GUADALUPE LEDESMA
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Merrick has been great
Merrick has been great! I have had no problems really. I think the only thing is my bill pay has to mail a check instead of transfer.
SUSAN BURDETTE
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Experienced customer service support and
My experience with Merrick bank has been wonderful, they have simple site instructions helpful customer service support and increase in credit when payments are made on time .
ROSEMARY PEARl
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Service
ServiceI use app and can usually find my way
Donald Fuelling
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Merrick Bank Review
I am very pleased with Merrick Bank. My interactions with them have been positive and they care about me as a customer.
Gary
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Always a great experience
Always a great experience
DAVE MASON
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Easy to get a loan
Easy to get a loan. No problems with working with them. Got an upgrade. So far, I'm happy.
linda jennings
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Customer service
Have always appreciated their customer service
YVONNE TRILLO
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Merrick Bank has been a great company…
Merrick Bank has been a great company for me. Always helped me in any way. I truly appreciate them! Keep up the amazing work guys and gals!
DANIEL QUEENER
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Great customer service
Great customer service
Bobby Thomas
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Had problems getting payment done on…
Had problems getting payment done on line
TYREKE JOHNSON
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Cite this page
According to TrustPlane, Merrick Bank has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/merrickbank-com