There is great customer service
All my issues were resoved
Dorina
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Merchant One
4.950 reviews
Last reviewed: Feb 28, 2026Do you agree with Merchant One's TrustScore? Voice your opinion today and hear what 20,207 customers have already said.
www.MerchantOne.comMember since Feb 2026
Merchant One is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
Chris was patient and so helpful
Chris was patient and so helpful. He represented your company very well.
Colleen from California
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Jasmine did a wonderful job of…
Jasmine did a wonderful job of answering my questions and helping me understand my options. She was professional and courteous and friendly. Thank you Jasmine! Well done!
Jody
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Jasmine
The support Tech answers my question very professionally and FAST. I will add two more Stars to make 7 Stars to Jasmine. She makes my day.
Joy Zhao Family Joy Zhao Famil
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Juan was very professional took time…
Juan was very professional took time for me to understand process
Giovanni Granata
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This was a five star experience
This was a five star experience , Nicholas did everything he promised to do for us on our rates. thank you so much . Randy Simmons Barn View Winery
barnview winery
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Knowledgeable and Caring
Chris St. Fleur was excellent. He was knowledgeable, patient and caring. He addressed our needs and concerns.We were grateful for all his help and were truly thankfulwhen our issues were solved.Sincerely,Sue Ovadia
customer
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MERCHANT ONE SERVICE IS GREAT
JOSEPH ESCALERE SERVICE WAS EXCELLENT IN HELPING US SINCERELY INNOVATIVE IDEAS NOVEL NOTIONS INC
Richard Nichols
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Nick Wild was knowledgeable
Nick Wild was knowledgeable. He answered my questions honestly and with professionalism. He is the only rep who offered direct contact info to make it easier for me...your customer.
Deborah Currier
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Excellent customer service today
Excellent customer service today. Thanks for all your help.
customer
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Noumaier was extremely helpful and…
Noumaier was extremely helpful and provided amazing customer service. He was very knowledgeable and guided me through setting up my new Clover device with patience and attention to detail. He took the time to explain everything clearly and was very understanding throughout the process.Excellent service — definitely deserves five stars!
Mella
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So easy to work with
So easy to work with. David was polite and made it extremely easy for us to get our issue resolved.
Adam Crouch
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Chris resolved my issue.
Chris resolved my issue.
customer
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Great Customer Service
I had to cancel my contract because I couldn't get out of my current processor's contract. Gustavo Tuiran was very polite, professional and most importantly was able to cancel it. I will be using their processing once my contract ends with my current processor.
DC Comp
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Prompt excellent service
Prompt service
Brendan sheehan
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Joseph Escaler was very helpful.
Joseph Escaler was very helpful in breaking down my montly / yearly costs. By sending me links and showing which links helped me see whats stats i was looking for.
zach
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Juan has been so professional and…
Juan has been so professional and helpful!
Danielle M
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David was very helpful
David was very helpful in getting my account canceled. He did offer a possible rate reduction to save a customer, but I had already made other arrangements and purchased another card reader. Thank you for your help David.
Michael Hayden
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Nou did help me super good
Nou did help me super good , awsome in handling
haneef bharoocha
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Patricia was very knowledgeable and…
Patricia was very knowledgeable and extremely pleasant to deal with. Very accommodating. You are fortunate to have an employee as good as she is.
howard Rand
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Cite this page
According to TrustPlane, Merchant One has a 4.9/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/merchantone-com