Mercately nos ha ayudado a organizar y…
Mercately nos ha ayudado a organizar y optimizar a mis agentes de ventas con un buen servicio al cliente 👍🏽👍🏽
Luis Fernandez
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Mercately
4.910 reviews
Last reviewed: Feb 6, 2026Do you agree with Mercately's TrustScore? Voice your opinion today and hear what 81 customers have already said.
mercately.comMember since Mar 2026
Mercately is an online company. Based on 10 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 6, 2026.
Customer Reviews
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10 reviews
Our experience with Mercatelly
Our experience with Mercatelly has been excellent. We've felt supported every step of the way, all our questions have been answered and explained very clearly, and it's an intuitive and very easy-to-use system.
Catalina Gama Gomez
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Good suport team
The answers were accurate and at the right time.
Andrea Morales
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Rápida
Rápida, eficiente
Paula Beltrán
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Excellent help from the team
Excellent help from the agents, they guided me through everything I need to know to manage it in the best way possible.
Geovanny
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I use Mercately as my main tool to prospect and sales online
I use Mercately as my main tool to achieve sales online through WhatsApp, in combination with Hubspot with this power integration that Mercately has, had helped me conquer a 3x growth. As head of marketing and growth. This is a great tool for all the comercial process, from prospecting until selling. They are the only platform that is WhatsApp native with CRM plus IA and all of the integrations they have has made my life easier.
Cristina Velasquez
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Mercately a game changer for REFAGO & Grupo MORSA de México.
Mercately has been a game changer for REFAGO & Grupo MORSA de MéxicoAt REFAGO, Mercately has become an essential tool for modernizing and optimizing how we communicate with our customers across Mexico. Before its implementation, managing messages, requests, and follow-ups through channels like WhatsApp was an operational challenge. Today, thanks to Mercately, we have a centralized, intuitive, and customer-focused system that has truly transformed our service experience.Since its arrival, we’ve seen immediate benefits:Greater operational efficiency, with all messages and cases organized in one place.Faster and more professional customer service, supported by clear performance metrics for our agents.Improved commercial visibility, thanks to CRM integration and tools that help measure conversions and opportunities.Scalability, which is essential for a company with national presence like REFAGO.The information we get through Meractely's API servicie has become essential for our predictive-sales model.Mercately has not only improved the quality of our service but has also strengthened our digital and commercial strategy. We highly recommend it as a robust, reliable platform that truly aligns with the real needs of the Mexican market.A fully worthwhile investment.
Luis Landa Ortiz
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Mercately, highly recommend it!
Mercately is an excellent CRM and Business WhatsApp application that has significantly improved our operations. It allows us to track negotiations effectively, create detailed sales funnels, and upload our product catalog with ease. The bots are a standout feature, providing automated responses on WhatsApp before assigning an agent, which has greatly enhanced our customer service experience. Highly recommend it!
Lina Maria Carreño G.
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It is the best CRM
It is the best CRM, it has good support, it meets the market's expectations. For me it is the best platform, my sales have increased by 70% and the important thing is that very good customer support is provided.
Edilson Castaño Lopera
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Good maybe the changes of the templates…
Good maybe the changes of the templates its not good,not because of the amount more because of the time it takes to the salesperson to continue with the following of ghe customers
Leonardo Rojas Rapso
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According to TrustPlane, Mercately has a 4.9/5 rating based on 10 verified reviews as of April 2026. Source: trustplane.app/company/mercately-com