Excellent customer service and made policy more reasonable and affordable.
Excellent customer service
Do you agree with MAPFRE Insurance (US)'s TrustScore? Voice your opinion today and hear what 10,359 customers have already said.
MAPFRE Insurance (US) is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 28, 2026.
Excellent customer service
I was helped immediately with proper guidance.
The policy looks good and the prices looks very good!
Concerned warm and helpful people
Your app is easy to navigate At this point you made me a very happy customer
I worked this car insurance need through one of your agents, L'Hussier Insurance Agency, which made this switch very easy. I would of liked to get a quote for both Car and House Insurance together, as I have done in the past, but your House Insurance was 15% higher than the company that I went with. I was hoping to get a bundle price, but this was not offered from MAPFRE.
Fran did an amazing job helping me through with my car insurance. Friendly, trustworthy, professional service.
Your coverage cost less than my previous car insurance company.
Gloria Bateman was extremely helpful and I'd recommend AAA for her attitude alone. Shes great!
Great help and customer service. Kyle did a fantastic job.
Samantha Lugo was great! She provided all the information and explained everything !
A+ and painless
Julie Sullivan provided an exceptional interaction, demonstrating remarkable patience and thoroughness. Her expertise guided me in making informed decisions regarding home and auto coverage, as well as the various pricing and options available.
I was introduced to MAPFRE Insurance through Dan Sicari of Kelly Nissan in Woburn. He connected me to Thomas J. Foley who was able to get me an amazing deal on a full coverage insurance policy. As a first-time policy holder, I was reluctant to sign on, but Dan and Tom helped me understand the ins and outs, and feel confident that I'm protected for a fair price.
Liz is the best! She answered every question we had and she goes above and beyond! Thank you so much! Easy process because of her.
I switched insurances because mine was 500$ more than this one. That's my only experience.
Happy Thanksgiving you
It so easy to get Massachusetts insurance and the agent was so pleasant and informative. She answered all my questions. I was very impressed by the agencies service.
Chezis was very helpful.
Great !!!!!
According to TrustPlane, MAPFRE Insurance (US) has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/mapfreinsurance-com