The entire staff of Liberty First Credit Union are always polite, respectful and friendly
The entire staff of Liberty First Credit Union are always friendly, polite and respectful
Jerry Afuh
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Liberty First Credit Union
4.650 reviews
Last reviewed: Jan 2, 2026Do you agree with Liberty First Credit Union's TrustScore? Voice your opinion today and hear what 415 customers have already said.
libertyfirstcu.comMember since Mar 2026
Liberty First Credit Union is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed January 2, 2026.
Customer Reviews
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Everyone was extremely helpful and…
Everyone was extremely helpful and well-organized. We were able to complete our business in a reasonable amount of time. There was a small issue with paperwork not sending correctly by email, but the staff quickly resolved it by receiving and printing the necessary documents on their end. Overall, a smooth and positive experience.
Dianna
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My experience with Shawna was pleasant…
My experience with Shawna was pleasant and rewarding. She was very helpful friendly, and was fun to work with. Thanks so much Shawna .
customer
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I was really uninformed about Credit…
I was really uninformed about Credit Unions so I was pleasantly surprised when I discovered all the benefits of belonging to a union that works for its members!! Ellie explained all the benefits and we felt very comfortable with the process!!
Marcella
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Andrew helped us out a lot
Andrew helped us out a lot. Explained everything well and made us feel welcomed!
customer
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Great place and employees.
Great place and employees.
Jana Bartels
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As a new member my questions were…
As a new member my questions were answered and I appreciate the way I was treated yesterday when transferring funds to my account..I was a little confused but Kate was a great help..thank you Liberty First.. sincerely Sam Bustamante
customer
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Nice Credit Union
Everyone at the locations in Lincoln are very nice and helpful.
Lonnie
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I have had a good expierince with…
I have had a good expierince with Liberty First and staff. we have been member for years!
customer
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I had a problem with an account that…
I had a problem with an account that was quickly resolved. The person helping me was very nice.
customer
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Interest on checking is very rewarding
Interest on checking is very rewarding. Easy to work with for all types of loans!
customer
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Friendly quick service
Friendly quick service
Gayle Kurth
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Friendly fast service in the…
Friendly fast service in the drive-through.
customer
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The people who purchased our home…
The people who purchased our home financed through LFCU and they screwed up paperwork, which pushed the sale date back on our home costing us several hundred dollars and conveniently they could do nothing about it. They owned the mistake but have never done anything to fix it and blamed “legality”, which may be true, but it’s a massive mistake and I will be moving banks when we get settled. I’ve love being at LFCU, but that was a mistake that was the final straw.
customer
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You are treated as a person and not just another number.
All staff are very friendly. I have been with them for over 25 years with no bad experiences. I recommend them to family and friends.
Marvin Kadavy
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I’ve bank with LFCU and its…
I’ve banked with LFCU and its predecessors for 45 years. Great customer service, Morgage loan products, seminars and innovation. Ease of online banking.
Dan Myers
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I have been banking at Liberty First…
I have been banking at Liberty First Credit Union for over 20 years now and they have been the best financial institution I have worked with and they meet all my banking needs! The staff are top notch!
AK
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Helpful customer service and great…
Helpful customer service and great rates.
John Jr Lefler
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Loan acquisition
I worked with Jessica Daniel to get a debt consolidation loan following our wedding. She made the process so easy and explained everything step by step in a way we could understand! We look forward to working with her and LFCU again in the future!
Zach Harder
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I was able to come in and get multiple…
I was able to come in and get multiple things taken care of at once without having to see a banker. Which was really convenient since I don’t live the closest to my nearest location and cannot always go there often. They got me everything I needed taken care of at the teller line and they were super helpful.
customer
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According to TrustPlane, Liberty First Credit Union has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/libertyfirstcu-com