LabJack's support team is…
LabJack's support team is fantastic—they reply quickly and really know their stuff. I’d definitely recommend both their products and their helpful support for building anything you need!
Jonathon Sova
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LabJack
4.950 reviews
Last reviewed: Jan 18, 2026Do you agree with LabJack's TrustScore? Voice your opinion today and hear what 286 customers have already said.
labjack.comMember since Mar 2026
LabJack is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed January 18, 2026.
Customer Reviews
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50 reviews
Its the best company
Its the best company that i had been forr
Imran
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I ordered a product from LaBJack and it…
I ordered a product from LaBJack and it was delivered super fast to Sri Lanka. We got the product from DHL. It was perfectly packed. Now my students are working on their research projects happly.
Thusitha Etampawala
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I love their products and support
I love their products and support! I've been using Labjacks for over 20 years now and never been let down!
tyler premo
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great applications engineering support
great applications engineering support
Flow Mobility
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LabJack for the win!
Evan was quick to send over a quote for some test items and was great to work with!
Jon Earnist
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The delivery is quick
The delivery is quick, the card is good but the price is a little to high.
Leif Nordh
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Labjack - Great company
the guys at Labjack always respond in a timely manner and are very knowledgeable/helpful with my queries
Business Owner
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The best customer service and customer…
The best customer service and customer support of any company I have dealt with, also processed our order quickly!!
Owen Riley
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LabJack makes useful products and…
LabJack makes useful products and stands by them. I've used T4s, T7s, and T8s for data acquisition projects. The company's technical help is super knowledgeable, and the company has actually been willing to make firmware updates that have expanded the capabilities of their T8s to meet our needs. They make it easy to select products for your needs, and then provide excellent resources to help you program your hardware. Highly recommend.
M. Ross
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Great Web shop and fast Delivery.
Great Web shop and fast Delivery.
Bernd G.
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Evan was quick to assist with placing…
Evan was quick to assist with placing my PO & knew what I needed. He also offered options for bulk pricing that was a better value & time saver for our receiver. Very reliable service & shipped quickly. We have been using their products since 2016.
Laurie Wann
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Good performance and capabilities
Versatile and easy to implement
Jeremy Goeckeritz
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I've used LabJack products for +10…
I've used LabJack products for +10 years and will keep using them.
Marcus
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Lensar Inc.
Ease of ordering and on time delivery.
Hannah Balatbat
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Quick
Quick, easy ordering online made for seamless & prompt shipment.
RBD
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LabJack has excellent customer support…
LabJack has excellent customer support & service. The people are always knowledgeable, helpful, and friendly. Their products are reliable, and of the thousands of devices ordered, the few devices I have had to get support with they have been quick to solve the issue or replace the device if necessary.
Daniel Myers
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Very fast response and they directed to…
Very fast response and they directed to the portion of your website that had exactly what I needed.
John Kirk
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Slow to respond
The response time from the support team is very slow. It takes about 2 days to get a response via email.
Trevor
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Labjack - great products
Labjack - great products, great product information and I hope great support (but I have yet to put it to the test which I guess is a good thing). Only thing that I would have changed in the buying process was a heads-up on the import duties, as the use I am making of the equipment (wastewater plant management) is actually import duty exempt - providing you make the import declaration correctly when you send it - meaning I could have avoided a $350 AUD import duty charge.
Soner Bekir
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Cite this page
According to TrustPlane, LabJack has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/labjack-com