Trust PlaneTrustPlane
Intrepid Direct Insurance logo

Intrepid Direct Insurance

4.850 reviews
Last reviewed: Feb 24, 2026

Do you agree with Intrepid Direct Insurance's TrustScore? Voice your opinion today and hear what 456 customers have already said.

intrepiddirect.comMember since Mar 2026

Intrepid Direct Insurance is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 24, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

James and team made it easy

James and team made it easy, simple, and fast. Appreciate the partnership!

Ali Hemani
Was this helpful?

Super easy and quick

Super easy and quick with a competitive premium.

Daniel
Was this helpful?

Outstanding service!

This is a great company! We have been in business for 27 years and were forced to shop for a new insurance provider a couple of years ago and we are certainly glad we found Intrepid Direct. The staff is responsive and professional. Our advisor, Tawny, takes great care of us and the rates are very competitive. I would highly recommend to anyone looking for commercial insurance to reach out to them.

Ron M.
Was this helpful?

Saved us lots of money and are a…

Saved us lots of money and are a pleasure to deal with.

Kenton
Was this helpful?

Professional

Professional, timely and informative. I would recommend.

Scott
Was this helpful?

AnnMarie is awesome

AnnMarie is awesome! Great personality, knowledgeable and professional!

Sarah Strout
Was this helpful?

renewal

Answered questions, fair price, great service

Jaime Garcia
Was this helpful?

Great service and simple process

Great service and simple process. Nolan sent me the renewal papers and quote early so we had plenty of time to review the updates and information and make a decision or make adjustments if needed. Best rates we have found in the auto business.

Lauren - Downey Boys Auto
Was this helpful?

Awesome insurer!

Great communication and always available. Someone can always get you an answer to a question and they respond quickly!

JAJ INC
Was this helpful?

Exceptional Service - highly recommend

Since our company partnership with Intrepid, the level of service received has been exceptional and consistent. They are quick to respond to emails and questions, even going the extra mile to research if needed to provide exceptional service. Highly recommend their insurance not only in services but financially as well.

Barbara
Was this helpful?

Tawny took good care of us.

Tawny took good care of us.

Patty
Was this helpful?

Making the switch to Intrepid

I just made the switch over for my three businesses and thus far Intrepid has been great to work with. It feels like they truly cared about me and my business and wanting to be a partner and assist my needs.

Brad Coonradt
Was this helpful?

Fast and affordable

Fast and affordable

Robert
Was this helpful?

Thank for being a professional promt…

Thank for being a professional promt company

John
Was this helpful?

GOOD JOB GUYS

GOOD JOB GUYS

Paul
Was this helpful?

My account rep

My account rep, Eric Willett, had great communication through the whole process. Switching my brands preferred insurance provider was not a small feat. Eric answered all my questions in a timely manner. If he didn't have the answer, he got the question to the right person and followed through with it.

Rodney
Was this helpful?

Great communication

Great communication, great prices.

Antonio
Was this helpful?

Great Service and Experience

Intrepid is extremely easy to work with. Shout out to Page C., who has been a wonderful advisor and point of contact for us! Very satisfied with our experience.

Blake
Was this helpful?

President/Owner.

Great service and great follow up.

Vaughn
Was this helpful?

Aaaaaaaaaauuuuuuuussssssom

Aaaaaaaaaauuuuuuuussssssom

Farrah
Was this helpful?
Cite this page

According to TrustPlane, Intrepid Direct Insurance has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/intrepiddirect-com