Great support and quick resolution!
I had an unauthorized transaction on my account, and I reached out to the Escalations Team for help. Emily from the team was incredibly responsive and helpful. She thoroughly reviewed my case and even made an exception to ensure my satisfaction. The issue was resolved quickly, and I hope it will be credited for the charged amount. I appreciate the excellent customer service and how they went the extra mile to resolve my issue. Thank you, Emily, for your assistance!
Supul Heshan
Had an issue
Had an issue but was handled swiftly by Eugene from the exceptional Escalation team.
Mr Robin Masterton
escalation dealt with very professionally
escalation dealt with very
Ayesha Schroeder
Scam
Scam, unauthorized charges on my debit card The transactions were made by a company called iJustHobby.com.
Latoya Ward
Illegal withdraws from your credit card
They send you a fake advertisment to send you a present for a discount. After taking your credit card information they will withraw money from it as a subscription, even if you never agreed to it. Then they promise to refund it and then never do it
Arjan
Cancelation support
Although I hadn't signed up for anything, when I received a notice that a charge would be made, I contacted customer support and they promptly helped me cancel the registration.I thought they were trustworthy people.The next day, my opinion changed completely. I was charged a cancellation fee without any prior notice, and customer support didn’t inform me about any fees. It’s all a scam. They take advantage of tempting ads to create subscription plans with absurd prices and hidden fees. The only takeaway is to never trust them again.
Jessica Santos
Good escalation support by Paula
Good escalation support by Paula
Lena Haggberg
I would like to express my sincere…
I would like to express my sincere gratitude for your support and assistance. Your help played a crucial role in solving my problem, and I truly appreciate your time, patience, and guidance.Thank you once again for your valuable help
Nezha Bentaleb
Great service and good assistance
Great service and good assistance
masilo kgomotso
My account gor deducted for something i…
My account gor deducted for something i do not want. The company does not even sell products in or to my country.
Lihle
Alero helped me solve my problem
Alero helped me solve my problem thank you
Louise Steyn
Im just happy i am getting the help i…
Im just happy i am getting the help i needed for a refund. very professional and helpful thank you
Ruby Matthews
I appreciate the prompt response from…
I appreciate the prompt response from Emily and the issue is being handled well
Shemina Sumar
Subscription issue
It was good how ablhy resolved my issue.
Huma Arshad
Scam or Fraud company
My story begins on a facebook ad which offers a discount on garment brand which i thought to avail opportunity. After putting my details on a webpage and did complete the transaction i was informed that i will receive my order shortly. But these people are using my details and charged another time for more money. And now they are refusing to return my amount.
Nayab Ahmed
Good service
Good service and thanks for Nicholan for support and solve this issue.
Moaaz
Accessible
It's great because they response immediately to my concerns especially Zoe. She is in touch and helping to resolve the issue.
Terry Ansali
Helped me by this far the best
Helped me by this far the best, other communication platforms even live chat couldn't assist at all.
customer
Ahlby resolved issue.
I hope that the money that got charged on my account would be refunded as promised to me. I hope that they would keep their word for it. I trust them with this. And their action so far with my report had been immediate. Thank you
Kris Serrano
I did not wanted any membership and…
I did not wanted any membership and wanted to close my account, but Eugene solved my problem and closed my account
Tiina
