Do you agree with Hughes Air Heating & Cooling's TrustScore? Voice your opinion today and hear what 37 customers have already said.
Hughes Air Heating & Cooling is an online company. Based on 36 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed January 14, 2025.
Mike, the new owner, came quickly and found the problem in my heating system which began 10 days after a competitor checked the system. He has a well-deserved honest reputation and charged very fairly. I have been suspicious of sabotage several times with the prior company and will write a separate review of them.
They are great in every way
The salesman was on time. Looked at the entire system and gave us a competitive quote. The service/installation people were also on time and knowledgeable.
Service was excellent very professional and kind staff. They arrived early and worked very hard to replace the unit they ensured it worked properly before leaving .
Hughes Air was recommended to me by a friend/coworker. I had received a couple of quotes prior to contacting them. I didn’t think they would install in the Phoenix (cave creek and the 101) and was looking for a recommendation. After speaking to the dispatcher, I had a quote within the hour and an eta of a start date on Monday. I called the Thursday prior. They came on time, ready to work, polite and awesome. 7 hours later my ac was installed, working and I am thrilled. No pressure, competitive pricing and no drama install :). I found out later another friend had a similar experience with Hughes.
Very thorough service. Excellent overall!
Very reputable company! We were not oversold but our needs were met. They were very willing to explain any answers to questions we had. Would definitely recommend them!
Both my A/C units failed on the hottest weekend of the year. Hughes Air came out twice and managed to get one working. They gave me an excellent price to replace both units the following week (they were old). Their service was excellent, and I highly recommend them.
Best company ever!
I was impressed by the service technician's demeanor. He was forthright and explained what was going on with my system in terms I could understand. He was not pushy, unlike some other companies I've had service my unit. The prices were reasonable and the office staff were very friendly and helpful.
These guys are great! Highly recommended!
I called and was able to get service within a few hours. James came and fixed my AC. He was kind, professional and went out of his way for me.
Great company
I can always count on Hughes AC to always be there when I need them! They definitely are not sell you a unit and be done with you. They service what they sell and their service is top notch all the way!
The best all the way around. Been using them for years. Recommend them to others. Excellent service, fast, reliable and honest.
Hughes Air consistently provides outstanding customer service. From the owner, to the office staff to the installers and service personnel, they are committed to excellence from the day of installation through many years of service. I highly recommend them.
Excellent company. Always great service. Thank you!
James was very professional and the installation went smoothly. He did find an electrical problem I had in my attic and I appreciate his pointing it out so I could get it fixed.Hughes Air put in a system in a previous house and that went well also.They always respond quickly when I call them.
I had called regarding my current system which had been installed by Hughes. I found out that I "had" a fall and spring tuneup that I had not utilized. I guess I was supposed to call. Anyway, got it scheduled and it went very well. Tech was professional, clean and prompt. I also inquired regarding my recommendation to my neighbor who had just had Hughes replace his units. I received a gift for that. Thank you! Talked with my neighbor who was very happy with the install.
Thorough and knowledgable
According to TrustPlane, Hughes Air Heating & Cooling has a 5.0/5 rating based on 36 verified reviews as of March 2026. Source: trustplane.app/company/hughesairco-com
