One tool for everything admin
I kept jumping from tool to tool to handle my clients. HoneyBook has replaced quite a few of them, particularly all the admin stuff (contracts, invoices, etc.).
Mathieu Delacroix
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HoneyBook
3.350 reviews
Last reviewed: Feb 25, 2026Do you agree with HoneyBook's TrustScore? Voice your opinion today and hear what 570 customers have already said.
www.honeybook.comMember since Mar 2026
HoneyBook is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.3 out of 5 stars. Last reviewed February 25, 2026.
Customer Reviews
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50 reviews
great software
There's a few bumps here and there but overall the system works amazing and customer service is decent.
Jason Hebert
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Do not use this company they do not…
Do not use this company they do not communicate and will take your money hold it and refund everyone leaving you without products and customer get all services for free
Derrick Docks
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I’ve been using HoneyBook to manage my…
I’ve been using HoneyBook to manage my clients and workflow, and it’s been a game changer for staying organized. Everything I need contracts, invoices, payments, proposals, and communication is all in one place, which saves me a ton of time and mental energy.The platform is really user friendly and looks professional on the client side. Sending proposals and contracts is smooth, and getting paid is easy and seamless. I especially like the automation features they help keep things moving without me having to manually follow up all the time.HoneyBook also makes me feel more legit and put-together as a professional. Clients know exactly what to expect, and the process feels polished from start to finish. Overall, it’s helped me stay organized, save time, and focus more on my actual work instead of admin tasks.I’d definitely recommend HoneyBook to anyone who wants to streamline their business and elevate their client experience.
Julian Bell
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Slow to load and navigate
Slow to load and navigate, lacks customization in truly helpful areas (project pipeline, etc.), and difficult for client use. With these major and unaddressed pain points, it's hard to justify paying the largely increasing prices to stay loyal.
Audrey
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It took a few months to get comfortable…
It took a few months to get comfortable with the layout but once I did, it had everything I needed. The automations and organization have made my job easier
Vanessa
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The best CRM
Very smooth and always evolving CRM.
Hank
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Love and a little hate
I think Honeybook is great. Loving some of the new features, however there are some basic things I find myself not able to do that I really wish were possible. Especially being that there is another $10 per month price hike.
Ray
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This company is doing well at bringing…
This company is doing well at bringing new and improved features and benefits to its customers.
Staci
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I think CRM is great for people who have client based business
I think CRM is great for people who have client based business
Anita Aguilar
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Beautiful & Professional!
I absolutely love how easy it is to send my clients beautiful, professional documents that reflect my creative business.It's a touch on the expensive side, but because it replaces QuickBooks (& other accounting software), the price makes sense. However, if the Starter Plan were dropped back to $20, I'd rate HoneyBook 5 stars!
Jojo
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Honeybook is user friendly and it has…
Honeybook is user friendly and it has made our business transactions.A whole lot easier!!!
The Robinson Media Group
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Hits the spot
Hits the spot, I’ve been looking for a crm solution for my business type for years and always settling. Finally found the one, with confidence!
j.kitchka
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I've been using Honeybook for 7 years…
I've been using Honeybook for 7 years now. Maybe 18 months ago I would've left it a 4-star review and described it as a helpful tool with lots of potential, but a few too many bugs to figure out first. But honestly, they've come a long way in getting more of the kinks out, and it's hard to imagine running my boutique wedding photography business without it. We use it as a client communication hub, for sending contracts and invoices, and for collaborating with wedding planners. We don't use any of the bookkeeping or scheduling tools, although I know they're built in. I'm no AI booster, and find it annoying in many of the places online that it's being forcibly incorporated. But the AI email assistant is actually super clutch! What would've taken me 6 ot 7 minutes to write now takes me just 90 seconds to retouch, saving me 5 minutes here and there 10 times a day. It really adds up across a week or a month or a year. Honeybook is NOT perfect, but I would still recommend it to other photographers and solopreneurs.
Hunter
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Overstyled mess
Overstyled mess, nothing makes sense. And everything takes too long to do.Can’t wait to get rid of it
Company
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All in one platform
All in one platform
Samy
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I think the HoneyBook program is a good…
I think the HoneyBook program is a good program, but the learning to use, it is difficult with no help from HoneyBook. I’ve had to use YouTube and trial and error and many hours to discover how to use HoneyBook efficiently. I wish that there was somebody from HoneyBook who could answer questions and help with education on using it effectively.
Judy
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I love the interface
I love the interface, that it's easy to use on computer or phone, and integrates so many functions into a single service. I wish it was easier to search for projects based on price, services included, invoice items, etc.
Britta
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Is too damn Expensive
Is too damn Expensive
Roberto
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They are the same as all the other apps...
Its the same as all the other apps. They add in AI that people didn't ask for and raised the prices. The price increase happened about 2 days after I paid my ANNUAL fee last year, November 2024. I asked to cancel and get a refund because I wasn't interested in paying the increased price in 2025. They told me NO, I had to keep it and cancel next year (2025). That was very wrong to not give me a choice after I paid and they raised the price. They took away features and raised the price for the plan I was on.The app is fine for what it does.
Gwen
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Cite this page
According to TrustPlane, HoneyBook has a 3.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/honeybook-com