Avoid at all costs
Avoid at all costs Products vastly overpriced quality very poor
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Homedekk
3.036 reviews
Last reviewed: Mar 6, 2026Do you agree with Homedekk's TrustScore? Voice your opinion today and hear what 39 customers have already said.
homedekk.comMember since Mar 2026
Homedekk is an online company. Based on 36 reviews on TrustPlane, it has an average rating of 3.0 out of 5 stars. Last reviewed March 6, 2026.
Customer Reviews
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36 reviews
Avoid this company at all cost
I bought chantal lamp for over 100€… it’s worst, low quality chineesee product you could get.. simmilar quality lamp you can get on Amazon for few €. Today it’s 3 weeks since they’ve received my return and they still didn’t refund my money. Avoid this company at all cost if you value your money, time and sanity.
Maciej Podeszwa
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Wonderful articles
Wonderful articles. Easy ordering process. Lamps arrived safely packed.
Evelyne
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I have ordered a lamp the 8 of january…
I have ordered a lamp the 8 of january and I am still waiting. Since the 20 of january it is written on the track "Await for transit to final delivery office".I wrote several times and I have received very vague responses.I will never buy anymore in this website and I strongly reccomend not to do it. I believe that my product will never arrive!They wrote me today, the 30 of january, that they understand my frustration! But if you tell your customer that your order is arriving the 19 of january, I believe that is normal to be very worried. I really hope that the order will arrive, more sooner than later (and it is already too late)!
Francesca
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Be careful not to buy
Be careful not to buy. I bought it but it didn't arrive. It's a scam.I bought it in October and I still haven't received anything.
Fatemeh Shahna
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Fraud
This company is a complete disaster. I still haven’t received my product, and more than a month has already passed. They keep sending meaningless, generic email responses instead of real information.This is very clearly a scam.Stay far away. Fraud.
Maria Woźniak
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Beautiful lamp and excellent service by Homedekk
The lamp we purchased is of good quality and exactly as described on the website. We're very happy with it!The support I received from Homedekk regarding the shipping (something went wrong with the track&trace), and regarding some additional questions I had, was very friendly, fast, and professional! One downside: the lamp comes with a remote control that functions a bit poorly. That's a shame and not what you expect with such a lamp.
KoenVdy
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Beautiful lights
Beautiful lights. All I have ordered, worked well and based on the description. Very fast reaction of service team (Ann). The goods went through custom process. Homedekk refunded all extra expenses! I can recommend
David Hájek
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Do NOT use! Disappointing Experience!
I recently had a disappointing experience with Homedekk. My order from China arrived a month late, and the lights were defective and different from what was described. They required extensive proof before processing claims, so take a video while unpacking the box if you order from them. After two months of back-and-forth emails and detailed evidence, I finally received a refund. Despite discounts offered, I refused to keep the defective lights. I strongly recommend avoiding this company to save yourself the hassle.
Sergiy
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Do not order! Its all dropshipping from china
It is fraud. Apart from the fact that all the lamps come from China and this is simply a drop-shipping company with a nice website, selling the lamps for 4–5 times the price you can buy them for on Aliexpress and similar sites. They make returns extremely difficult, with the goal of making you give up. They demand a video of the package being opened, otherwise they won’t refund anything. Stay firm! Under European consumer law, all of this is illegal!
M
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The product is ok but import taxes make it expensive
The product is very ok, beautiful and well packed. However, it costed me 30 euros more because of import taxes since the product comes from China. So ok but expensive because of these supplements!
sonia oyserman
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The cost of lightning 10 eur max
The cost of lightning 10 eur max. It came without boxes, without any instructions, just wrapped up to paper. For this money it is disaster what they sent. Don't buy anything over there.Update: they dont return your money. Excuses, please wait, and nothing.And all is sent from China. Your could buy it from aliexpress but cheaper if you want to try.
Maria Dolgikh
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The quality is miserable!
The quality is miserable!I am absolutely disappointed as the lamps were super expensive.It is the cheapest china stuff. I havent seen such a bad quality before. And now they offer no return.
Adriana
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Extremely poor quality
The shipping may not be free as advertised as the products are send from China and it may be necessary to pay import tax and VAT. Same products can be purchased from Aliexpress for half the price.I ordered two Kaelen lights. These look extremely cheaply (one would say it is worth 10 EUR max, not 140 EUR ) made and of a terrible quality. Arrived without manual, specifications, proper box and installation instructions. It is made by unknown manufacturer. Homedekk makes it very difficult to send it back and get a refund. After a few days I still have no information how to send the products back. I feel scammed.
Petr Štráfelda
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I do not recommend this brand
Please note that the products come from China and can take more than one month to be delivered. Please also note that you can pay customs fees upon receipt of your order but you can ask for a refund. I had experienced some issues with my order (lights missing and base attached to the ceiling different from the website). Notwithstanding the reactivity of the client service and the effort made by the brand to resolve the issues faced, the final look of the lights once installed is not the same as on the website (less beautiful and less dense). Please be careful about that. I will not order on this website again.
R B.
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I do not recommend
I do not recommend! When returning the product, they kept 30% of the amount, which was about €117! I have never encountered such an approach from an online store before, and I am extremely disappointed—both with the products and their customer service.
Michaela
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It’s shipping from China
It’s shipping from China, I had to pay a import tax.
Jackie Wu
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Cheap products from China
I have bought two ceiling lights from homedekk expect higher qulaity for such money. It's definitely not a "Affordable Luxury" how it's mentioned on their website. I was able to find the same lamp ATRIA on amazon two times cheaper then on Homedekk.It's worth to mention that was able to return my orders and get a refund, but unfortunately has to spend ~ 40$ for sending these products back to China.
Konstantyn Niechniedowicz
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Very happy with Northern
Very happy with Northern, made from real wood, looks super stylish and well made.
James Soderberg
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Amazing chandelier
Amazing chandelier, love the chic vibe and how unique it is
Soyeb Khan
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Cite this page
According to TrustPlane, Homedekk has a 3.0/5 rating based on 36 verified reviews as of April 2026. Source: trustplane.app/company/homedekk-com