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Five Star Alliance

5.050 reviews
Last reviewed: Mar 1, 2026

Do you agree with Five Star Alliance's TrustScore? Voice your opinion today and hear what 983 customers have already said.

www.fivestaralliance.comMember since Mar 2026

Five Star Alliance is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

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Easy to navigate website

Easy to navigate website. Great deals and extras.

Greg
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Dibrovnik

The booking is very easy with competitive pricing.

Carol Maday
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Easy to use

Easy to use. Although I would like more characters to put in special requests.

CANDACE HAYES
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Website somewhat tricky

On website, it’s a bit tricky to find a specific hotel and the fine about available rooms and deals. However, once you’ve booked, you receive a PDF that clearly sets out all details.

Alice Parsons
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Amy was very polite and professional…

Amy was very polite and professional thank you for your help

MAHNAZ SAADIAN
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Amy was awesome

Amy was awesome. She was very accommodating, patient, and professional. Very happy with her service.

YIN LEE
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amy does an excellent job as always.

amy does an excellent job as always.

KEITH ROTTMAN
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Oh my goodness I can't even believe how…

Oh my goodness I can't even believe how amazing Amy was talk to! She provided answers to my questions in such a personable and professional way! I'm so thankful that I got to book my reservations through her!

Kathy
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Vacation Travel

Always easy to book and good prices

Jessica Ramsey Robbins
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Exceptional service for complex itineraries

I needed to book a multi-city trip with specific luxury hotels in each location

Lesilie W.
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Great choice of hotels…

Great choice of hotels perks a really nice added bonus Easy site to navigate

SEAN MACKIN
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I booked my hotel through them on…

I booked my hotel through them on August 22, 2025 for an important business trip. Their team supported me instantly and even helped me select a better room option. The entire booking experience felt premium and smooth.

Mike
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Five Star is an excellent company

Five Star is an excellent company to deal with.I have used them so many times and have always been happy with their services.Their prices and all the bonus perks you get are a big reason for booking with them.5 Stars all the way

Boomer from Van
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Even when it is a busy time you…

Even when it is a busy time you occasionally have to make a change. Amy at 5Star Alliance cancelled a hotel reservation at my request and made one at a different hotel making it look easy with a smile and no fuss on Thanksgiving. 5 Star has helped me in many locations around the world. They have the best locations, good service and very pleased clients

CHERIE MOHRFELD
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Five Star Alliance makes booking luxury…

Five Star Alliance makes booking luxury travel easy and reliable. Their curated list is fantastic and their support is top notch

David S.
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Five Star Alliance is superb. A great way to reserve the best Hotels!

I had no idea making a reservation could be so simple. Well written description with GREAT DEALS!!

Lisa P. Dunnington
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As a frequent customer

As a frequent customer, I’m always impressed: descriptions are accurate and helpful, the hotel was more beautiful than promised, and service is consistently outstanding. A reliably excellent experience every time!

Grace Stimpson
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User friendly site

The site is easy to navigate as is the reservation process. There is a wealth of information available regarding the booking, but I would have liked a little more information and/or description of the suites.

Paula H.
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5-star as always

Booking was easy because the representative was helpful and competent.

customer
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very friendly advice, absolutely professional

I had a personal problem with the arrival date. They found a great solution - absolutely perfect.

Starke
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Cite this page

According to TrustPlane, Five Star Alliance has a 5.0/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/fivestaralliance-com