Easy to navigate website
Easy to navigate website. Great deals and extras.
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Five Star Alliance is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed March 1, 2026.
Easy to navigate website. Great deals and extras.
The booking is very easy with competitive pricing.
Easy to use. Although I would like more characters to put in special requests.
On website, it’s a bit tricky to find a specific hotel and the fine about available rooms and deals. However, once you’ve booked, you receive a PDF that clearly sets out all details.
Amy was very polite and professional thank you for your help
Amy was awesome. She was very accommodating, patient, and professional. Very happy with her service.
amy does an excellent job as always.
Oh my goodness I can't even believe how amazing Amy was talk to! She provided answers to my questions in such a personable and professional way! I'm so thankful that I got to book my reservations through her!
Always easy to book and good prices
I needed to book a multi-city trip with specific luxury hotels in each location
Great choice of hotels perks a really nice added bonus Easy site to navigate
I booked my hotel through them on August 22, 2025 for an important business trip. Their team supported me instantly and even helped me select a better room option. The entire booking experience felt premium and smooth.
Five Star is an excellent company to deal with.I have used them so many times and have always been happy with their services.Their prices and all the bonus perks you get are a big reason for booking with them.5 Stars all the way
Even when it is a busy time you occasionally have to make a change. Amy at 5Star Alliance cancelled a hotel reservation at my request and made one at a different hotel making it look easy with a smile and no fuss on Thanksgiving. 5 Star has helped me in many locations around the world. They have the best locations, good service and very pleased clients
Five Star Alliance makes booking luxury travel easy and reliable. Their curated list is fantastic and their support is top notch
I had no idea making a reservation could be so simple. Well written description with GREAT DEALS!!
As a frequent customer, I’m always impressed: descriptions are accurate and helpful, the hotel was more beautiful than promised, and service is consistently outstanding. A reliably excellent experience every time!
The site is easy to navigate as is the reservation process. There is a wealth of information available regarding the booking, but I would have liked a little more information and/or description of the suites.
Booking was easy because the representative was helpful and competent.
I had a personal problem with the arrival date. They found a great solution - absolutely perfect.
According to TrustPlane, Five Star Alliance has a 5.0/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/fivestaralliance-com