I can’t figure out how to get with the…
I can’t figure out how to get with the state
Kirk D Eaton
Was this helpful?
FadeMD
4.650 reviews
Last reviewed: Feb 27, 2026Do you agree with FadeMD's TrustScore? Voice your opinion today and hear what 488 customers have already said.
fademd.comMember since Feb 2026
FadeMD is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Spoke with the doctor and he denied me…
Spoke with the doctor and he denied me almost instantly and never explained why. I spent $145 with QuickMedCards and they approved me with the same information.FadeMD was a complete waste of time for me.
Kevin B
Was this helpful?
Quick and easy
Quick and easy
Nick Carter
Was this helpful?
A Smooth and Neurodiverse Friendly Experience
I had a really positive experience with FadeMD for IL. The process for setting up my appointment was easy, and I was able to choose a time for my visit that was only a few hours after starting the (very easy) booking process. I was nervous leading up to the appointment, but I did not need to be. The doctor asked the questions they needed to ask, gave me space to ask my own questions, and then we completed the appointment smoothly. As someone who is autistic, I often worry that I have to overexplain myself to make sure I am communicating clearly. This experience felt streamlined and genuinely neurodiverse friendly. I felt respected, heard, and supported without feeling overwhelmed. Overall, the process was simple, compassionate, and well-designed.
AC in IL
Was this helpful?
No customer service and still don’t have my medical card
The company’s customer service department is totally unresponsive and has no customer service line to talk to anyone. I submitted for my renewal and certification in October and I found out the company and their doctor never submitted the certification and renewal status to the state. Currently a week past renewal expiration and still no resolution. I was promised by the company that there would be no delays and issues as part of the service for my medical card renewal. The state has informed me that even if this gets resolved in the near future, it can take up to another 21 days before I receive my updated renewal card. I’m unable to get my prescriptions now due to the company’s negligence.
Vince Santacrose
Was this helpful?
Tried to get my Card in VA
Tried to get my Card in VA. They messed up my certificate ( put my address for my city). I contacted and have all the emails asking them to fix it. They never fixed it making my card unusable. They finally gave me a refund after 2 weeks of going back and forth. Now they will not deactivate my card after giving me the refund. Now I cannot currently get my card. They also do not have a number to call. It’s all over email.
James Pee
Was this helpful?
Doctor was SO knowledgeable and…
Doctor was SO knowledgeable and friendly. The whole process was very easy and not nearly as stressful as I thought it would be.
Jessie V
Was this helpful?
Good quality
Good quality
Daronell Moore
Was this helpful?
The FadeMD website is very…
The FadeMD website is very user-friendly, and my consultation was excellent. The doctor was perfectly punctual and highly professional. My card was delivered very quickly, and I appreciated the offer for additional support if I had any further questions. I highly recommend their service.
Dale Watts
Was this helpful?
My recent medical card certification…
My recent medical card certification appointment with the Dr was exceptional. The physician was extremely knowledgeable and took the time to walk me through every step of the process, making sure I fully understood my options and felt comfortable with the decisions we were making. The Dr listened closely to my concerns, asked thoughtful questions, and explained everything clearly, which really helped me feel confident and supported.What stood out most was how genuinely this physician cared about my wellbeing. The professionalism, compassion, and attention to detail made the entire experience smooth and reassuring. It’s rare to meet a physician who balances expertise with such a personal, patient-centered approach. I left the appointment feeling informed, respected, and grateful for the high level of care I received. I highly recommend this physician and FadeMD to anyone seeking a truly supportive and knowledgeable provider.
P
Was this helpful?
3rd day and I have still yet to receive…
3rd day and I have still yet to receive a certificate and I feel like im being scammed. Same day authorization but I have NO PAPERWORK to validate it. They told me id have it im 24 then 48 now what? Agitating. I would have use someone else
joseph guillot
Was this helpful?
The dr was super understanding and was…
The dr was super understanding and was very knowledgeable.
amber leinhart
Was this helpful?
Great work very qualified professionals…
Great work very qualified professionals they know their work very well.
William james
Was this helpful?
Made the process fast and easy with…
Made the process fast and easy with everything explained to so people can easily understand
Tremain
Was this helpful?
Good Communication and Great Service
Good Communication and Great Service. 4 stars
John
Was this helpful?
Fast and easy
Fast and easy. Been using for 5 years now.
Devon Shepard
Was this helpful?
Seamless start to finish!
They made the process as seamless as possible. The website was easy to navigate and provider was kind and helpful!
Natasha Wirth
Was this helpful?
Highly recommend!
Very simple process & they take the time to cover any questions you may have. I would recommend FadeMD to anyone who needs assistance in getting their Med Card.
Dan Todd
Was this helpful?
Great doctor
Doctor listened to me and website is easy to use
Shannon Keatts
Was this helpful?
smooth process
On time, smooth process
Concubino Diaz
Was this helpful?
Cite this page
According to TrustPlane, FadeMD has a 4.6/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/fademd-com