Trust PlaneTrustPlane
THE RIDE NYC logo

THE RIDE NYC

3.650 reviews
Last reviewed: Oct 9, 2022

Do you agree with THE RIDE NYC's TrustScore? Voice your opinion today and hear what 3,300 customers have already said.

experiencetheride.comMember since Mar 2026

THE RIDE NYC is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed October 9, 2022.

Customer Reviews

Write a Review
Filter:
50 reviews

I felt that I was let down

I felt that I was let down. The performers outside the bus weren’t always that engaged with their audience. It was not what I would have expected but maybe I have been spoilt by seeing some absolutely awesome shows elsewhere on a bud

Melanie Breeze
Was this helpful?

Needs a Refresh

An accident caused a delay, traffic was bad, having two tour guides was confusing and they kept talking over each other. Having been on this before I felt that they were overly scripted, a bit apathetic and felt like they were just going through the motions. The handful of acts along the street could be better since I had seen it before, and it felt that there were less acts this time.

David Maislin
Was this helpful?

Awesome

it is a great experience they could add more show at street level and more music

Vladimir Noel
Was this helpful?

The experience wasn’t as we thought

The experience wasn’t as we thought. It was a little bit boring and repetitive.

Ana Conde Molpeceres
Was this helpful?

1:30 h of traffic jam and boredom

1:30 h of jam. Nothing to see. Except trucks between the bus and the town. Of course, in this condition it’s expensive. But worst : we have lost a precious time.

Annie
Was this helpful?

I did not like the experience

I did not like the experience, I paid preferentially and I did not have any preference.

Yehiner
Was this helpful?

It was very funny

It was very funny! The guy free styling was my favorite.

Juan Millán
Was this helpful?

Good tour however...

Good tour however it was spoiled a little by the insensitivity of the two guides who seemed to think it funny to joke about the death of Queen Elizabeth II. It was in bad taste, especially as it was only 2 days after her death and there were quite people on board who felt it unnecessary. Everyone is entitled to their opinions, you just don't always need to air them!

Helen
Was this helpful?

A bit disappointing

The Ride was very entertaining however a bit of a disappointment. I took this tour in either 2018 or 2019 and it was so very very informative about the history of Manhattan. A real history lesson with virtual glasses. I’m sure the glasses had to go after the pandemic but no reason to drop the history. Instead we drove around and around Times Square.

PS
Was this helpful?

It was amazing

It was amazing! It was my husband’s birthday and dad incorporated in the tour.

Ellen Goldman
Was this helpful?

From start to finish this ride was epic…

From start to finish this ride was epic and it was a birthday gift for my hubby and we had VIP statues lol didn’t mean much because we sat in the front row and so did the guest that got there first so don’t know about that part but we had a blast for sure (VIP) we should have been first and seated separately that’s my opinion this was by far a cheap experience the monies I paid Im just saying

Dannon
Was this helpful?

The BEST!!

I ride in a glass-top bus that has the seats all facing the glass. It was like feeling in a theater surrounded by coordinated lights and sounds, with screens to tell the story of what you see and with a very nice guide! Ah! I forgot ... the bus takes you to see all the wonders of the city !!

Vito Ciano
Was this helpful?

Fantastic & very interesting

Fantastic & very interesting, Jesse provided us very charming and funny with nice details ans stories of New York.Rene, the driver Lady really friendly.We Loved it!

Claudia
Was this helpful?

Not worth the money as is …

Disappointing … this was supposed to be a fun, interactive experience but the hosts on the bus (Scott and Jackie) were talking all the time between themselves instead of with the audience… This would be ok if they were as funny or entertaining as they were trying to be, but it turned out to be more annoying in the end: they told us you could get Broadway tickets for less than 100usd, so paying more than 50usd for this experience (a rapper, 2 ballet dancers and 1 singer + sax player) just seems way too much. So if you want to improve : change the way the hosts manage the experience, and the check-in procedure (which not only takes too long but apparently caused a double booking on my City Pass).

Greg
Was this helpful?

Had a fab time on the ride

Had a fab time on the ride, Scott definitely made this a trip to remember. Absolutely brilliant all round. Would definitely do this again.

Dawn Canfield
Was this helpful?

Poor

The Ride started off good for the first 15 minutes then due to 42nd street being closed the bus had to go another route which meant the two people entertaining us didn't know what to do and basically rambled on which meant we didn't get the experience we had hoped for. Disappointed were not offered a refund as very expensive.

Paula
Was this helpful?

I absolutely loved this

I absolutely loved this. The guides were funny, helpful and friendly and the street entertainers entertained. Despite the fact we were stuck in traffic some of the time, it was all a fun event. I'd highly recommend.

Jo Higson
Was this helpful?

Interesting but need to be improved

The concept is interesting and the short street shows also. But there is not enough show and the animators talk non stop presenting uninteresting information on shop or making jokes not understanble for foreign tourists.If 2 shows plus interactive animations accessible for foreigners (karaokes on famous sont) were added, it would make this expérience really good.

Vanessa Offrete
Was this helpful?

Amazing!

What a great experience this was! We did have our first two bookings cancelled but fortunately support was quick and we still managed to squeeze this in to our busy schedule for the week. Totally worth it! The “guides” if you will were amazing, fun and very talented. The bus itself was great as well with lights and screens. The performers out on the street were great to watch and it was overall just so much fun. If you ever visit New York, this is a MUST for sure.

Kevin
Was this helpful?

Pass on Overpriced and Kitschy “The Ride”

We were really excited to try the ride in New York City, because it offered something different and unique. In theory, it’s a clever concept—but we were left very disappointed. It felt like a poor attempt at comedy hour and offered very little insights/factual information into the city. It felt like the bus was simply going around in circles to accommodate the staged performers, who were admittedly the highlight of the Ride. The ticket is way overpriced for what you get and we’d recommend going with another tour company that offers more by way of exposure to the city and dissemination of interesting facts.

James
Was this helpful?
Cite this page

According to TrustPlane, THE RIDE NYC has a 3.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/experiencetheride-com