Always have good customer service it goes a long way.
The customer service was excellent, even with a slight mix-up it was handled professionally and with consideration.I will always use Caternation!
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Cater Nation is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 27, 2026.
The customer service was excellent, even with a slight mix-up it was handled professionally and with consideration.I will always use Caternation!
Chick-Fil-A is a great business to get a catered meal from. Our business staff loves the food. The customer service provided is second to none. It is always a pleasure to work with this company.
I have really enjoyed using Cater Nation. The website is easy to use and the food location choices are varied. If I have a question, I can very easily use the chat bot button and someone immediately joins and answers my question in real time. I love the confirmation of the order the day of the event. The experience has always been smooth, easy, and best of all, reliable! Thank you
Quality & consistency!
Food is always great
Awesome Service!
They always do a great job.
easy to use and good selection
I gave a 4 star because Cater Nation needs to add more diverse restaurants that offer vegan and gluten free options
Discrepancy in F&B minimums shown between your list and what showed up during checkout process. - (Original 1-Star review and reasoning given on 1/18/2026.)**UPDATE** - (1.29.2026) - Kim Lutzyk with Cater Nation followed up in less than 24-hours to learn more about my experience that led to the review. Her genuine curiosity, professionalism, and obvious focus on customer service was exemplary. She clearly communicated the internal resolution that had been put in motion related to my feedback and even put me in touch with one of the owners, Kyle Brown. The extent to which both Kim and Kyle went in addressing the issue and ensuring my satisfaction were examples of what customer service done right should look like. Will gladly continue to do business with Cater Nation based on the standards to which they hold themselves, and their true commitment to customer satisfaction.
Food was delivered on time
I’ve been using Cater Nation for almost 10 years. They have a good selection of restaurants for our customers. Their service is reliable and great!
Ease of ordering and the many choices offered
Great communication!
CATER NATION IS AWESOME, SUFFICENT, AND ALWAYS ON TOP OF THINGS!
While fairly new to using the CaterNation service, all the instances have worked very well. The group order feature and managing the order is great. Updates via text from the driver, also appreciated.
You don't have to worry about your order when you go through Cater Nation. I had to make a change and they were able to do it for me through Chat.
Cater nation has been very dedicated and loyal to my company. Communication is very good with customer service. You all are very appreciated.
It's so easy to order and a lot of options.
They are so friendly, available and easy to dela with!
According to TrustPlane, Cater Nation has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/caternation-com