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Broken Chains International

4.950 reviews
Last reviewed: Jan 19, 2026

Do you agree with Broken Chains International's TrustScore? Voice your opinion today and hear what 157 customers have already said.

brokenchainsintl.comMember since Mar 2026

Broken Chains International is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed January 19, 2026.

Customer Reviews

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Wonderful and caring counselors

We’ve had such a wonderful experience with BCI. Our son has been seeing a counselor there for almost 2 years now. They are very caring and compassionate people. We are very grateful to have found them and would recommend them very highly.

Liz S
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Found our fit!

I have been struggling to find a good fit for my son, and I think I've found it. It is so hard to find the right person and company. From the moment I first emailed BCI, I felt welcomed and wanted before I even signed up. It's been a very pleasurable experience so far and I can't wait to see how they are able to help my son.

Angela Sisk
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Excellent group

BCI is an excellent group of caring and respectful counselors and staff. I highly recommend them to anyone considering Christian therapy.

AB
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Friendly and helpful

Our friend told us about Broken Chain. We started the process and it was great...friendly environment and great communication.

KN
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Grateful for BCI

I am thankful for the kind and helpful staff with whom I have spoken. They are knowledgeable, empathetic, and encouraging. I am grateful this team exists!

SMS
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Broken Chains International helped me…

Broken Chains International helped me and my family through one of the most difficult times of our lives. I will forever be thankful for this service and everything they do to help people live free and love well. Thanks Kev.

Ruth Brandon Redmond
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They were very kind

They were very kind and helpful

Linda
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BCI made me feel safe, heard, and encouraged...

BCI was super responsive and user friendly right from the start of setting up an appointment online. A friend of mine recommended Heather to me, and it couldn't have been a better match. She is so welcoming and attentive, I felt safe, heard, encouraged, and optimistic that she can help me meet my counseling goals. The front desk staff was super helpful too, and made me a priority over a phone call as soon as I walked up the stairs. There wasn't a wait at all. I'm very excited to continue my sessions, and am looking forward to seeing God move in my life through Christian Counseling.

ME
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Great staff

Great staff! Awesome ministry! So grateful to have found this place.

Serena Belisle
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Love at first greeting … & beyond

From the moment my phone connected & I heard the message, I knew this place was different. And when I spoke with Kirsten, it got even better. She was very helpful & caring & made sure she explained everything & offered to answer any further questions. Most people are at least somewhat apprehensive to reach out for help & need people to be nice to them. Both the message & Kirsten conveyed a sincere concern & a welcoming warmth you can truly feel … even through the phone. I also LOVE my therapist, Nancy!! It is obvious she is called to minister to God’s people through therapy. I know I truly matter to her, & that provides the comfort & trust to truly learn & change & grow with her help. We talked about our goals for my therapy, & she let me know it wouldn’t always be easy, but she would always be there, along with the Holy Spirit, to see me through the tough stuff. I am learning I can truly change for the better, & Nancy has been instrumental in the confidence I have. She is truly the real deal, & I love her!!

Cindy M. Jackson-Williams
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Highly recommend

I have been coming to broken chains for many years and have always felt so grateful and comfortable.

Katie Cunningham
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Christ-centered counseling - Just what I needed!

Finding a Christ-centered counseling service is a blessing I have needed for a long time. The mission of Broken Chains resonates with my longing for counseling that utilizes professional counseling techniques with spiritual and scriptural foundations. Everyone I have interacted with has been so kind and helpful. I look forward to counting my journey with Broken Chains!

M.Ross
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Kim made me feel at ease and safe

Kim made me feel at ease and safe

Cathy
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Broken Chains International was highly…

Broken Chains International was highly recommended by my boss. Aldreques has been a blessing to work with. It's so hard to find good counseling theses day.

melinda Serrano
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Emily relates well most of all

Emily relates well most of all. She is positive, encouraging and understanding. I think she enjoys what she does.

Shannon
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Feeling optimistic…

I was expecting my session to be more of an intake appointment, than an actual session. Man oh man, was I wrong! Dreq got straight into it. He didn’t cut corners by babying me nor did he make me feel crazy. I’ve gone to therapy before and have never received homework and none of the therapist have used a whiteboard to explain what I’m experiencing. I’m so optimistic about my future. I seriously look forward to where I’ll be in a month, 6months, and a year.

Karen
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Alex is absolutely the best

Alex is absolutely the best, she works with my 14 year old and he feels amazing after their talk. She’s great with teens and has an understanding of them. We go once a month, but I would love if he could go once a week. Highly recommend ❤️❤️❤️

My Delgado Boys
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Great counselor

Great counselor

Nikki Williams
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Super Duper Qualified Therapists

My initial conversation with Karen was phenomenal. She spent a lengthy amount of time consulting and evaluating my situation with patience, kindness and compassion. Karen offers a level headed, honest and inquisitive approach in her evaluations, remaining subjective while giving others the benefit of the doubt; These attributes ONLY come through the Grace of God and years of experience. For the first time, I am feeling hopeful that I've finally found a super duper qualified therapist for the very murky and complicated situation that my family is dealing with. SJ

shannon jones
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Found the right counselor

Karen was my counselor a few years ago and she was amazing. I reached out to her recently to see if I could come back for a few sessions and it meant a lot to me when she immediately remembered me and said she was looking forward to seeing me again.

cg
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Cite this page

According to TrustPlane, Broken Chains International has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/brokenchainsintl-com