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Auto Claim Specialists

4.950 reviews
Last reviewed: Feb 12, 2026

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autoclaimspecialists.comMember since Mar 2026

Auto Claim Specialists is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 12, 2026.

Customer Reviews

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10/10 experience!

We had an incredible experience with ACS. From the beginning, each email communication to us and to the adjusters were clear and concise, with thorough follow up along the way. My husband and I felt 100% confident in the entire process and would recommend anyone to use ACS if they find themselves in a scenario where insurance, even their own company, isn't doing right by them.

Morgan M
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Loved working with them

Loved working with them. They were fair. Insurance company tried to drag it out and they were very dilligent in getting it resolved. I did have to call a few extra times and give some nudges but all worked out in the end and they were able to get me more than I thought originally for my vehicle after the appraisal was contested and the new neutral third party redid the appraisal.

RACHEL
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I had never even heard of this service…

I had never even heard of this service until the auto body repairing my car following an accident told me about it. I contacted Auto Claim Specialists and they explained the entire process and kept me apprised as they moved forward with the finished value claim against the other party’s insurer. It was a relatively easy process and I’m glad I was made aware of this type of service and chose Auto Claims Specialists to manage my case. Great job and I would 100% recommend them in the future.

Alexas Collier
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The ability to take the situation with…dealing with the insurance company that was trying to take advantage of our situation and to completely fix it by getting us what we deserved in the first place.

The ability to take the situation with dealing with insurance companies and make it so much better process. You all took great care and were very diligent in trying to get the appropriate money that we should have gotten in the first place. Instead the insurance company tried to make it easier on them while putting us in a financial bind. I highly recommend without ANY RESERVATIONS Auto Claims Specialist to take complete care of any situation when dealing with insurance companies. Ana Bostic was amazing and very thorough with EVERYTHING!!!!

Chad A Helberg
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Auto Claim Specialist was amazing

Auto Claim Specialist was amazing! They helped me get a much better offer from my insurancecarrier, and the whole process was smooth and stress-free. I’m so happy with the results—highly recommend!

Enrique
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I didn't do nothing but hire them to…

I didn't do nothing but hire them to represent me. Every time a motion was made I was informed. Good service and professional.

Carlos Anderson
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We love using ACS on our DV claim

We love using ACS on our DV claim! They were so easy to work with. I received a check within a few months. This money really helped my son out since he is in the military. Highly recommend them!

Anna Smith
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This group was amazing to work with.

This group was amazing to work with. They provided a range of potential appraisal outcomes at the beginning and maintained great communication via their online portal. The end result was top tier service and an appraisal at the high end of their original estimate. I’d highly recommend them if you ever find yourself being lowballed by the auto insurance industry.

Dale & Elizabeth Miles
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Excellent service

Excellent service

Rahul
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This company made everything so easy

This company made everything so easy. They are also great with communication. I knew what was happening every step of the way.

Kaytlin Dietz
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Great people that will fight for you!

Great people that will fight for you!

Wendell Shults
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So happy to get help with my auto claim.

So happy to get help with my auto claim.

Clarence Moore
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Beware of your insurance company.

The insurance companies use third party accident adjusters. These adjusters are lazy and rely on KBB or Edmonds to evaluate your vehicles worth. They do not use dealerships or online seller information to evaluate your vehicle. Because these adjusters are so lazy the insurance companies under value your vehicle and expect you to accept their offer. DONT DO IT until you contact Auto Claim Specialists. They will tell you if the insurance company's offer is correct. If it is not, you can use ACS to help you get what you deserve for your vehicle. ACS has the best outcome for your auto claim. Try them out for peace of mind. You will thank me later.

John J Castagnola
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Auto Claim Specialists ROCKS!!!

Auto Claim Specialists came through for me in a very BIG way! They were able to get 8 thousand more than what Allstate claimed my vehicle was worth. (Allstate is evil btw--deal with them at your own peril!) I wholeheartedly recommend this firm in the event you need representation for your insurance claim/needs.

Stacey Stalls
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Almost everyone I spoke with was…

Almost everyone I spoke with was helpful and explained procedures and answered my questions.

Kay Holleman
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Honesty from the very beginning

Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense topics. I never had to deal with them again. They were able to get my vehicle valued at least $6000 dollars higher than the insurance hallucinated it to actually cost. I would hire them anytime. Easy to reach, always polite and professional, extremely fair priced. Worth every penny and honestly they absolutely deserve it.

A.L.H
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Excellent customer service

Excellent customer service. They did a great job.

Shelley J Vaughn
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Quick claim

They take care everything from the start to finish.

Neal
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They did an amazing job

They did an amazing job. Made sure I got took care every step of the way!!

Wanda Lester
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Auto Claim Specialists came through in…

Auto Claim Specialists came through in a BIG WAY and got the full quoted repair amount for my Santa Fe!! I was extremely stressed after Progressive only offered to pay $2,460.24 for repairs that cost $15,913.77 and didn't know what to do until my mechanic recommended I contact Auto Claim Specialists. I will not hesitate to contract with them again if ever needed.Thank you again Auto Claim Specialists for taking care of those that the insurance companies try to bamboozle.

Michelle Kenny
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Cite this page

According to TrustPlane, Auto Claim Specialists has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/autoclaimspecialists-com