Silk Lamination…Ehhh
We ordered business cards with the silk lamination.The print quantity was excellent.The silk lamination was not as “silky” as I’ve seen with other print companies. It came out as more uncoated than the luxurious hand feel I was expecting.
Dean
I have complained about this in the…
I have complained about this in the past. Apparently when you order 1 or 2 color products the Dashboard does not seem to get updated. I rarely get a tracking number for my job. Also, I NEVER get an email saying my job was completed and Shipped. If this gets fixed, I will be a lot happier. I do appreciate your low shipping rates on the items I frequently order.
Michael B.
Good prices
Good prices. Good results. Wish I could define shipping details when placing order
Ros
Thank you
Thank you, Zoo Printing, for another excellent print job! My client is thrilled with their new business cards. Your website makes it easy to order, and customer service is always helpful.
Vikki Schultz
You guys are the best of the best
You guys are the best of the best. Lucking forward to do BUSINESS 👍
Rick Ramirez
Great Print Turnaround
Great Print Turnaround
James Buchanan
The turn around time was amazing
Love the automation.
EZ Sell USA
You get things printed in a timely…
You get things printed in a timely manner and the quality is consistant.
customerMitch
So easy to use your service and always…
So easy to use your service and always a 5 star result, thanks
customer
Well done!
The client received the order in a timely, raving about the quality of the work. We can't ask for anything more.
Printress
Exceeded
I have been going to Zoo for a very long time and they always perform. They deliver on time and the product is always first class. But they outdid themselves this time. Arrived as expected and the print quality was excellent of course but the packing of the job blew my mind. Excellent protection for my signs.
Steve Prestek/Prestek Design S
sales team always has solution, great product, timely
sales team always has solutiongreat producttimely
KC
General Manager
Quick and well resolved of request
JAMES KIM
Be considerate to customers needs
Your company and customer service doesn't want to remedy the problems, only shoo people away. I paid for folding on this brochure(same brochure with folding that I've had done by your company the last few years). I waited around for many hours at your location, waiting for someone there to authorize the brochure job to be folded and no one wanted let it happen. Your company should refund me the money for it, since It was your company's fault. I can't use the brochures until they are folded. It's dated material and now I have to find a binder company somewhere, since zoo printing doesn't want to handle the problem.
Scott klein
Status updating needs improvement
The status of my order (only 250 business cards) was not updated in a timely way. As such, I needed to reach out to customer service to understand if my order was ready to ship. Once I was able to see a tracking number, it still has been over 24 hours, and the label appears to not even have been scanned by UPS. Unfortunately, even paying up to expedite shipping (2nd Day Air), my client has not and will not likely receive their order when they needed it most. I have no clue what the status is.I'm giving ZP three stars because their customer service was timely and thorough in their support.I've always had a good experience with past ZP orders, however, I fear that I may lose a trusted client when they needed me most.
Customer
You guys just rock!
You guys just rock!Always good quality and always on time!
EAlexander T
We ordered multiple products (office…
We ordered multiple products (office collaterals). They were all fantastic. There was a slight delay with brichures, or at least that's what was reflected on our account dashboard. But otherwise, everything from customer service to turnaround delivery was a good experience.
customer
I've been a customer of Zoo Printing…
I've been a customer of Zoo Printing for many, many years. I'm always satisfied with the results. Everything is high quality – the reproduction, the paper, the turnaround. It's also very easy to place an order, so the convenience is a big plus. I highly recommend their services.
Dawn Arrington
Great service
Great service, fast turnaround although kinda sloppy cut. Great service though
customer
Good quality
My first experience was excellent, it was fast, and the quality was outstanding. Will definitely order with them again.
customer