At 51 years old
At 51 years old, I honestly didn’t think I could turn back the clock the way I have — but this program has helped me in every way possible. I’ve lost a sizable amount of weight but It’s not just about the weight. It’s my energy, my confidence, my discipline, and my mindset.My joints don’t hurt like they used to. I sleep better. I move easier. I feel lighter physically and mentally. And you truly can’t put a price on your health.Their customer service is amazing — I’ve literally received responses within minutes. Any time I’ve had a question or concern, it’s been handled quickly and professionally.This wasn’t overnight. It was consistency. And Zappy gave me the structure to stay consistent.Best investment I’ve made in myself in a long time.
DeAnna Hepburn
Thank you Zappy…
The people at Zappy respond quickly if I have a concern or need help. The semigluten they perscribed and the dose is the perfect amount to keep my weight down and supress my appetite.I wasn't obese, but I am down 10lbs which is very gratifying.
Anonymous
I am very pleased with the team…
I am very pleased with the team especially customer service they’re always there and always ready to help
bodyisim
Prescription/Order ERROR - Resolved
As of 2/9/2026 I am updating my review to report that Zappy Health replaced a mislabeled tirzepatide vial with the correct one and I do believe the error was on the part of the pharmacy, not done intentionally by Zappy staff. I am now satisfied that the issue has been resolved and I received the product that I ordered and paid for. Thank you Zappy customer service for working with me to correct the problem. ***Original Review *** Zappy was recommended to me by a friend so I completed the "onboarding" questionnaire and was accepted for the 3 month starter pack. I paid the upfront price of $987.00 and they immediately charged my account. Then they delayed shipment of the product because they said they needed to verify my identity. Hmmm, why not verify BEFORE ordering a prescription and taking payment? Anyway, I did verify my identity and waited another week for the medication shipment finally arrived. But the prescription medication in the box was wrong. The starter pack was supposed to contain month 1 vial Tirzepatide-B6 2.5 mg, month 2 vial Tirzepatide-B6 5 mg, and month 3 vial Tirzepatide-B6 7.5 mg --- I received a month 1 vial and TWO month 2 vials (both 5 mg) but NO month 3 vial. I contacted customer service and asked that they correct their error. They responded back that it wasn't a mistake. I emailed them again and they still refuse to correct the error. I sent them a copy of my receipt to show what I paid for and photos of the vials to show what I actually received. They tried to give me the run around saying I received what I paid for. NOT TRUE. Now I do not trust that the vials contain the product as labeled.
Katherine Jenkins
They respond to your needs in A timely…
They respond to your needs in A timely fashion. No question is too dumb to ask.I took a 2month break over Christmas and got no hassle, and no hassle returning. They have been good to me!
Cindy Helton
I have been completely satisfied with…
I have been completely satisfied with the service I have received. I've only been on the injections for a short time, but if I have a question or concern, I just send an email and Khelly replies back quickly and courteously. I feel safe having her to go to.
Karma Andrews Schulte
I am unable to send my monthly…
I am unable to send my monthly questionnaire using my Mobile device, I am unable to reach customer service.
Cynn
Zappy is legit!!
I started with another "Z" company and got more excuses than I cared for... so I tried Zappy. I do my online survey every month to let them know about my weightloss and I've received my injections every month. Flat rate no hidden fees, and the cost doesn't increase. This company is great and helps you every step of the way. Wanna good company to get weightloss prescriptions, go with Zappy.
Nicole
Amazing!!
Amazing!!! Zappy health has been amazing and I’ve only been with them for a little over a month! Super response and so very helpful!! Highly recommend them!!!!
Erin Mitchell
I've been working with Zappy for a lil…
I've been working with Zappy for a lil over a year now their customer service is what makes them so commendable Hannie, and all the others from Zappy team work quickly and efficiently to have their clients needs met and they do it with such grace! Very happy with the service I receive. Thank you so much Zappy for all your hard work!!
Chantae Ingram
Great communication and efficient…
Great communication and efficient customer service representatives. My experience with Zappy Health has been wonderful for the past nine months! Thank you!!!
Yvette Nelson
Top notch customer service…
I’ve been using Zappy Health for a while now. Their customer service is truly top notch. Every time I contact them, they go above and beyond to help me quickly with zero hassle or run around. It’s refreshing. I highly recommend Zappy Health.
Kristi Hall
Poor Service and Slow Shipping
I ordered my supply on the 5th of September. It’s now the 12th and they still have not shipped it. I noticed the dosage was wrong as well and tried to get it fixed before it shipped but they went out of their way to ignore my request. The shipping information they sent me said the label was printed but FEDEX doesn’t have possession of the package because they still have not actually shipped it. Very rude customer service and extremely dismissive.
Heather
Easy to get started and quick delivery
Easy to get started and quick delivery. Monthly check-ins to see how you're progressing and make adjustments if needed. I've been happy with Zappy so far and recommend.
Valarie Carter
Absolutely love Zappy Health
Absolutely love Zappy Health. Very professional, customer service is amazing. Fast shipping and everything is certified. Zappy Health has transformed my life. I am in the best shape with my health! Thank you Zappy Health for helping me achieve my goals on a wellness journey. You’re absolutely the best tella health.
Nebiat Tesfay
Haven't used this company for 2 months…
Haven't used this company for 2 months & today they automatically charged my credit card. They DO NOT have a phone, all contact is done via email. I was not able to go into my account and cancel my card 2 months ago & since I wasn't charged then, I felt I was safe. Obviously not safe! Who knows how long before I get my money back, & yes, I have contacted my bank & they will recover it. Also found MUCH cheaper provider for Tirzipetide!
Jeanniep
Thank you guys
Thank you guys! You never cease to amaze me how honest and trustworthy your company and each individual is. I've been a customer since 12/2024. You have worked with me in every circumstance I find myself in. Thank you!
Vicki Treat
Zappy Health used to be a quality…
Zappy Health used to be a quality company. Now they lie, and don't answer your questions, nor send out your order in a timely manner IF AT ALL!!! They use stalling tactics because they are insufficient, and have no communication with fellow employees, and they are frauds!! DONT WASTE YOUR MONEY AND TIME!!!
Lori Hetland
The team us very responsive and patient…
The team us very responsive and patient to answer all your questions.
Suhana Singh Ramnath
I have always struggled with my weight…
I have always struggled with my weight since grade school. I have never used something that worked so well without crazy side effects like jittery feelings or putting me in the ER due to chest pains and a BP so high I could have passed away. I think this is the safest drug ever. I was a little frustrated in the beginning, but I did have a friend who had used this and helped walk me through it. I didn’t feel the appetite suppression like she did right away and started wondering if I ever would after weeks of not feeling it, but finally it kicked in. My brain turned off all crazy cravings, I stopped eating a lot of foods that was contributing to my weight gain that I didn’t even realize was a contributor. Then the weight just started coming off. I like that it’s gone a little slower for me because I have so much weight to lose and didn’t want to do it so fast that I had loose skin. I am so grateful to this program. It’s the best one from the research I did. I didn’t think it was fair to pay a “membership fee” like other companies make you pay for on top of the already high price tag. I’m grateful for the reduced cost, but it still is expensive for someone like me. But I’m happy to pay for it knowing how well it works. The customer service is incredibly helpful and responsive. I have always received a lovely response from their team whenever I reach out. Thank Zappy for being here and taking care of people who really need it and want to feel and look better. I’m down 40lbs and wearing clothes I haven’t been able to fit in years. I’m learning that I was over eating, eating too late, and the wrong foods. I now enjoy foods with little to no salt, high protein, fruits and vegetables. Thank you Zappy!
MB
