Unprofessional and couldn’t fix.
This was a waste of money and such a manipulation of service. The Engineer Christopher was unprofessional, slow(hourly rated) and in the end didn’t fix our Boilermate2K. He claimed to be an expert and said he would replace the motor (£90) to get us up and running again. The motor stopped working within 2 days and when contacted to inform him of this, he said there were further 2 more problems that needed to be addressed; this apparently voided our 1 year parts guarantee!To summarise, it was an unfinished job that he wanted to do in two parts with multiple call out fees and more. Luckily we saw red lights straight away and cut our losses with him. Very bad service!
