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WebEyeCare

3.650 reviews
Last reviewed: Mar 6, 2026

Do you agree with WebEyeCare's TrustScore? Voice your opinion today and hear what 976 customers have already said.

WebEyeCare.comMember since Mar 2026

WebEyeCare is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed March 6, 2026.

Customer Reviews

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Great Deals and Great Service

After checking around on prices, there was no comparison. I ordered and had my contacts within a couple of days. Very impressed and have been for over 14 years as a customer.

N. Davidson
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Great deal on my contacts and quick…

Great deal on my contacts and quick shipping speed. Will order more in the future thanks

Chelsea Karp
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Great Quality, Great Service!

I placed my order, provided a copy of my RX & was advised it would take like 14 days to receive. However, to my very happy surprise I received then in about 5 day. The contacts were just as ordered on my rx & are awesome product. Great quality, Great Speedy Service.

Cindy Lameira
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Easy & affordable

Easy to order and verify my son’s prescription. Arrived in less than a week with standard shipping. Exactly as ordered for an excellent price. Lens don’t expire until 2030-04-01

Lisa K
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Easy and efficient

Online ordering was very easy. Contacts arrived within a week via UPS, and I saved $100 vs ordering from the doctor.

MK
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Quick process that cost less money

Ordering process was easy. Contacts were delivered within a few days and they cost $100 less than 1800contacts. This was my first order and I’ll be returning.

Chris Warfel
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I got my contacts and I like them…

I got my contacts and I like them however the prescription on the box and what you send me was mixed up you had my left and right away switched around. It was a little uncomfortable until I figured my husband figured it out

Corinne Drover
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Great Experience

Easy to order and they arrived 3 days later. Great prices too, even with the "transaction fee" :)

Customer
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This was the first time I re-ordered

This was the first time I re-ordered. My prescriptions were already saved, so it was very easy & the contacts arrived within a few days.

Ann
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They sent the wrong prescription…

They sent the wrong prescription without checking with my doctor. Now, I have to pay to ship it back. I won’t be ordering here again!

Becker
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Amazing Site

Wow, you went above and beyond. Ordering was seamless. I rcvd my contacts less then a week after I placed my order.

Raven Hicks
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Expectations were met

I received my order promptly. It was accurate and one of the more reasonably priced options I found for my contacts.

S D
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This experience was great

This experience was great. Order to delivery took less than a week. The occasions where my lens are not in stock, I am provided a notice of delay.

Sue Dahms
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Walking back a bad review

Walking back my earlier review. They still have a ways to go to improve service and ability to contact but I had a nice call from the CS manager today. I feel confident that my order will be corrected. I provided my brutally honest feed back and felt I was heard, not just glad handed. Just received my contact lens order and all 6 boxes were incorrect and not matching submitted subscription. As others have mentioned, chat is not live and customer service is not 24/7 as advertised on their web. After trying chat, I called CS and was told to expect an email as they would forward my concerns to their exchange/returns dept. I did not received an email same day so called again today and was told the same - after asking timeline expectation on receiving email and grousing, was out on hold for 13 min. CS came back on the line to tell me she couldn’t reach the returns/exchange team but would AGAIN, send email and expedite. Absolutely horrible CS. Sounds like it’s outsourced.

Jane N
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Great customer service & fast shipping

I’ve never had a problem with the shipping or item. Always perfect. When I had to call or just talk on the chat, the reps were always polite and answer my concerns. Fast shipping. I am happy doing my orders with Webeyecare!

Consumer
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Quick and easy and Affordable!

Quick and easy and Affordable!

Paula Pearson
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1 month to ship??

Placed an order a week ago. emailed to find out when it's shipping. no response. called & after 10 minutes they say it'll ship 1 month to the day I ordered. there is nothing on the website indicating, such. i was also told that it would have showed when I added the items to my cart that it was going to take such a lengthy amount of time &/or the items stock status. neither pieces of information popped up upon order. i asked for my item to be canceled as I will be going elsewhere. *I probably used my other email then when I emailed you. Amazing 1800 contacts was able to use my insurance & got me a credit of $105 plus their 20% on top of the insurance.

Angel
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Ordering was very easy

Ordering was very easy. After searching the web they were the cheapest for contacts and price was very good. Uploaded prescription and they did the rest. Shipping was super fast. Highly recommend!

Danielle
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20/20 vision

Very easy to order; fast delivery; order was accurate; great prices! Better than any other place

CG
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1/2 order missing

1/2 order missing. And asked to be canceled before it was shipped. Disappointed to say the least..

customer
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Cite this page

According to TrustPlane, WebEyeCare has a 3.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-webeyecare-com