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UnitedSupportAnimals

4.550 reviews
Last reviewed: Feb 27, 2026

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www.unitedsupportanimals.orgMember since Feb 2026

UnitedSupportAnimals is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed February 27, 2026.

Customer Reviews

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Love love loved EVERYTHING about this…

Love love loved EVERYTHING about this company they made an already stressful situation into an extremely easy and pleasant experience I will choose you guys every time!!

customer
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great service thank you

great service thank you

Mazen Abdeldayem
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The company had confidence in my…

The company had confidence in my decision for myself and my dog. I was able to make my dog a service animal immediately. Everything arrived in the mail promptly. I have not paid for a single stay anywhere with him. This has been a life savor as he goes wherever I go. TY

Sharon
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They sent one wrong size vest

They sent one wrong size vest, I called them and they are sending the right size, no problems.

bonnie m cull
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Easy & Fast turnaround

I had no idea this was a real thing for cats but I’m sure glad I checked it out. It was super easy to do and the interactions that I had with the Dr. & an employee were really helpful.

Happy Customer
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People were great in helping register…

People were great in helping register both my dogs, it was a easy process with the help of great people on this website. They are definitely worth the 5 stars. Diane Leeper

customer
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I had 4 pets 3 cats and 1 parakeet and…

I had 4 pets 3 cats and 1 parakeet and I was able to get two letters for myself with 2 pets on each letter, it cost me around $230 because it was a renewal im sure it’s probably not much more for first time but I can’t remember.

KittyK
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This was a miracle for me on my trip…

This was a miracle for me on my trip because I felt like nothing could go wrong .I was entirely right. No situation or changes were necessary and NO PROBLEMS Occurred. Exceptional experience with lots of help from the Airline of United .Thank you

Barbara Itel
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Highly recommend their services

It was very easy to fill out the form and very informative about your rights. Even exchanges were seamless. I highly recommend United Support Animals and the services they offer.

Nancy Richards
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everyone was patient and kind

everyone was so patient and kind. I received my dog vest collar and certificate right away. They were very responsive to fix the spelling of my dog’s name quickly and resend the certificate.

customer
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Didn’t send me the leashed or the…

Didn’t send me the leashed or the collar and I called because they put the wrong birthday for my puppy

customer
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This was a very enjoyable and easy…

This was a very enjoyable and easy process. I got to speak to the doctor the same day of the purchase, and I received my documentation via email the next day. The packet was received via mail about a week later and I'm very satisfied with the entire process. Thanks!

Robert N
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Excellent company

Just love this company and how good they are to their customers.

Cathy Nazarko
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Mix up

I liked the prompt service, however there was a mix up in names on the original certificate for 2 dogs.

Rev. C. Draeger
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Y'all changed my 𝘭𝘪𝘧𝘦. as well as on a…

Y'all changed my life as well as on a daily to finally doing what I need to do to have in a service dog and I thank you from the bottom of my heart thank you very much for everything.

Valerie Apodaca
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Everything went well

Everything went well. Very professional. Everything went smooth an quickly. Thank you.

customer
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second time I renew

This has been second time I renew my services with USA (united support animals). They have once again surpassed my needs with multiple copies of my therapy dog letter and my order for service dog patches. The therapist was excellent in her services as well.

Lourdes Serrano
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Very prompt

Very prompt, courteous service

Terri R
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Great experience with United Support…

Great experience with United Support Animals. Everyone was extremely helpful and walked me through the process. Ebony is amazing and a great resource.

A. Bryant
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I had a phone call with Den finding out…

I had a phone call with Den finding out that it was a misunderstanding with my previous order he changed everything and I will receive what I've always ordered every time that I have been dealing with this company Thank you so much Den for you're compassion and courteous service.

Richard Smyth
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According to TrustPlane, UnitedSupportAnimals has a 4.5/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/www-unitedsupportanimals-org