I wanted to exchange a pair of trousers for the next size up but was told that because a tag had been removed I couldn't !!! This was despite the trousers having never been worn as well as within 5 days of purchase. Terrible customer service- will not purchase from them again.
I wanted to exchange a pair of trousers for the next size up but was told that because a tag had been removed I couldn't !!! This was despite the trousers having never been worn as well as within 5 days of purchase. Terrible customer service- will not purchase from them again.
A complete disgrace, I wish I could give negative stars. Rejected my return in store because their machine couldn't match the item code when I purchased it 2 days prior in that store. I then reached out to customer service who replied once saying they would look into it and now ignore my emails and when I call they tell me they have no case so please submit again via email, then just ignore again. The manager of this department should be sacked immediately. Won't be shopping there again after multiple visits
A complete disgrace, I wish I could give negative stars. Rejected my return in store because their machine couldn't match the item code when I purchased it 2 days prior in that store. I then reached out to customer service who replied once saying they would look into it and now ignore my emails and when I call they tell me they have no case so please submit again via email, then just ignore again. The manager of this department should be sacked immediately. Won't be shopping there again after multiple visits
Bought a shirt as a gift for my brother and got very much excited because this is a famous brand. However, upon receiving it, it's true to size but the quality did not meet the price of the shirt. I guess we're just paying only for the brand and not the overall wearing experience. Not that worth the money.
Bought a shirt as a gift for my brother and got very much excited because this is a famous brand. However, upon receiving it, it's true to size but the quality did not meet the price of the shirt. I guess we're just paying only for the brand and not the overall wearing experience. Not that worth the money.
Best style but i thhink its a bit pricey. And the courier is so slow to delivering the order package.
Best style but i thhink its a bit pricey. And the courier is so slow to delivering the order package.
What happened ???Ive ordered a shirt but when i receive it there are stitches that isn't good, well because i think i expected better since it looked good in the photos i don't know what happened maybe. It seems this was not properly checked before shipping tho the fabric is really good i just don't like those visible stitches
What happened ???Ive ordered a shirt but when i receive it there are stitches that isn't good, well because i think i expected better since it looked good in the photos i don't know what happened maybe. It seems this was not properly checked before shipping tho the fabric is really good i just don't like those visible stitches
Ordered in seconds - my money was taken. But try to return good and get your money back with the same urgency - not a chance. It's now been 4 weeks, as my refund inches its way back to my bank account. Appalling. There is something going on with online retail - delaying the return process beyond reasonable so the retailer makes ££ on the interest. This happens so frequently. I will NEVER order from UNIGLO again.
Ordered in seconds - my money was taken. But try to return good and get your money back with the same urgency - not a chance. It's now been 4 weeks, as my refund inches its way back to my bank account. Appalling. There is something going on with online retail - delaying the return process beyond reasonable so the retailer makes ££ on the interest. This happens so frequently. I will NEVER order from UNIGLO again.
Not possible to return a pair of jeans I had as a gift because the price tag was removed.
Not possible to return a pair of jeans I had as a gift because the price tag was removed.
I was bought a extra fine merino wool jumper as a Christmas present, I wore it once this week, washed it and it came out with 5 holes after washing, I contacted customer service who then said it wasn’t their fault that washing at 30 degrees as advised was the cause and they wouldn’t do anything about it, no refund no exchange nothing just my fault
I was bought a extra fine merino wool jumper as a Christmas present, I wore it once this week, washed it and it came out with 5 holes after washing, I contacted customer service who then said it wasn’t their fault that washing at 30 degrees as advised was the cause and they wouldn’t do anything about it, no refund no exchange nothing just my fault
good t shirts !
good t shirts !
I returned to the Uniqlo Store opp John Lewis as when packing my purchases I left the receipt …It was the second floor and the assistant was so helpful ,patient and kind .I think her name was Amana ? she went through every till and located it eventually . So grateful and relieved ….. Thankyou to your great staff.
I returned to the Uniqlo Store opp John Lewis as when packing my purchases I left the receipt …It was the second floor and the assistant was so helpful ,patient and kind .I think her name was Amana ? she went through every till and located it eventually . So grateful and relieved ….. Thankyou to your great staff.
