High quality models & high quality customer service
I was pleased with Alby’s packaging. He is a very valuable model and knowing his shipment was done very mindfully gave me peace of mind for the whole process. He was kept safe and spotless in his packaging! I appreciate that his delivery was insured—as Triple Mountain cares deeply about the models they sell.
Reed Carroll
Always a pleasure
The model arrived in great condition, even though it took longer than scheduled (that's on the USPS and weather, not the company).
Kassie
Very fast shipping
Very fast shipping, the model was beautiful and very well packed!!! A++
Anonymous
Triple Mountain/UPS
Triple Mountain, you always get it right as for UPS… what was supposed to have been here Thursday and it’s not here yet and this is Sunday
Susan
Outstanding service
Good communication, clear expectations. Model was well packed, and included a printed invoice and handwritten thank you note (a lovely gesture, and much appreciated!) Estimated postage was high, so an unexpected refund of the overage. This is my favorite online model horse vendor.
Eleanor Harvey
Triple Mountain adds a great personal touch!
Triple Mountain adds what is missing in today’s shopping experiences/ the personal handwritten note /great communication/ sending a treat with even small purchase. Refunding shipping when behind or they save.
Kite
This was my first time ordering from…
This was my first time ordering from this company and I loved how everything was packed up and safely wrapped for shipment and I love my new purchases
Patricia Sparks
Great selection and super nice people!
Great selection and super nice people!
Pamela Pittman
I really appreciated the personal note…
I really appreciated the personal note and guidance that I needed to select the best products for my needs.
sherrocko
Great customer service
Great customer service, fast shipping, and great selection of model horses. Highly recommend purchasing from them. 🥰
Jennifer Timmons
Great service!
Quick shipping and boxes came in great condition!
SewInIt
I've had multiple great experiences…
I've had multiple great experiences with Triple Mountian and I'm sure to use them again in the future.
Meghan
Customer Service matters
I have ordered from this company a few times and they never disappoint. I always have a handwritten thank you note with my packing slip that makes me feel like they appreciate my business. That special touch makes a difference. I always seem to find what I am looking for on their site.
KJ
Delivered with great care
There are just some horses that you have to get from someone that knows, then you know you are getting something good
Amanda Wunsch
I’m never anything but 100% happy with…
I’m never anything but 100% happy with Triple Mountain. I love the honest shipping policy.
Jes Michaels
I got a small refund for shipping
I got a small refund for shipping. Triple Mountain found a less expensive shipping option for me. My order was shipped out pretty quick after I placed my order. The box was packed to keep my Breyers safe. I did like the selection of Breyers on their website and th e prices were fair.
Elizabeth Harty
First Experience was Perfect!
This was my first purchase from TripleMountain and I will gladly do business with them again. Appreciate their refund on postage, using recycled materials and trying to be B certified, which I greatly support. Fun package to open, with their story and shipping the model in a pony pouch was nice as well. Very pleased overall so thank you!
Cher Jackson
I loved my experience with Triple…
I loved my experience with Triple Mountain! I got a hand written note, candy, and prompt service. Absolutely perfect. Thanks to Elena Towle!
Michael Miller
Models arrived better than expected
Models arrived better than expected, wrapped wonderfully and I love the pop rocks- reminds me of the penny candy at Cottons across the bridge. Always a pleasure doing business with triple mountain!
Michelle Cole
I am a long time customer
I am a long time customer. Thank you for so many wonderful models.God bless and Happy New Year. Heather
Heather Abbott