Sorted the issue
They replied after a week of my raising an issue and they were able to help me fix the problem with my thermal label printer. It wasn’t connecting to the usb of my laptop but they sent over a file for me to download which sorted out the problem.
Caroline
Questions and Support
Hello:I've had various questions about your product. Support has replied and provided the answers that I needed.
Ramiro Santana
Great experience
Great experience! We had an accident as a result the screen broke, reached out to customer service to see what I could do and if they offered a repair service. Customer service promptly replied and kindly offered to replace our broken screen at no charge.
Jose Ortega
I recently reached Excellent Support – Issue Resolved Within 24 Hours!
I recently reached out to Svantto's support team regarding an issue with my scanner device, and I was genuinely impressed by their response. The team was quick, professional, and provided a clear solution within 24 hours. Thanks to their prompt assistance, my device is now working perfectly. It's great to see a company that truly stands behind their products with efficient customer support. Highly recommend Svantto for both their products and service!
Vaibhav Barochia
Customer Service Is Top Notch
The customer service has been really responsive. Very many questions asked after purchase answered which is impressive!
Nathan Velasquez
Very Good Customer Service from MUNBYN…
Very Good Customer Service from MUNBYN AndroidCustomer Service showed that they cared about the customer and their product.
Tom
Munbyn - Outstanding Customer Service!!
I originally purchased a iScan IDS002 portable scanner a few years ago through Amazon, on 19.02.2021 in fact. I used the item a few times after purchase for a particular project, then stored it away. A week or so ago I needed to use it again, but for some unknown reason - I think the internal battery was unable to hold charge - it failed to turn on, so I couldn't use it. I decided to contact Munbyn to see if I could get some technical advice on what the problem might be. Long story short - Munbyn have told me they will send a replacement scanner to me for free, even though the faulty one is way out of the warranty period. How good is that?! Absolutely outstanding customer service!
Ian Holden
Product fit our needs!
We bought a Munbyn scanner and it perfectly fits our needs. Support via email is excellent - thank you!
Fabian
Great customer service and well priced…
Great customer service and well priced products
Carlos Suarez
Great company to do business with
Great company to do business with. Customer service is top notch and couldn’t be happier with my experience. I bought a barcode scanner and it’s very well constructed. Feels solid in the hand and does not feel cheap at all. Definitely going to continue doing business with them.
awok
They have been wonderful to work with!
They have been wonderful to work with!
Sheryl Milliken
Very good service with my trouble.
Very good service with my trouble.
Daniel Foxx
I am satisfied with the level of…
I am satisfied with the level of customer service and the product.I highly recommend the brand.
Bruce
Love their products and their customer…
Love their products and their customer service. Will recommend to anyone.
Cristian Rodriguez
Great Customer service for MUNBYN…
Great Customer service for MUNBYN products!
Fabian
Superb customer service team!
Superb customer service team!Bravo, keep you good work!
Wan Khalil Wan Ahmad
The money counter with more bang for…
The money counter with more bang for your buck. We are a government agency that uses this counter constantly all day 5 days a week. You couldn't ask for a more consistent piece of equipment, plus A+ customer service.
Sara
Excellent product and service
Excellent product and service, accurate machine with a lot of futures, five star service team.
Jack
Product works great
Product works great. Efficient and accurate. I’ve had it for a while and haven’t had any issues with it.
wang shiwen
Great product
Great product and had to contact customer service for a minor issue and they were extremely helpful
Chris