Its always great
Its always great. But its a lil extra when i see the guys in there. The entire staff in Deltona has been amazing. At times when my script was low they help me find solutions like small quantities of kief that renders more.The deltona Surtera has improved since first opening. Which speaks to how they adjusted to the demand. Miles and Adriana are the best. I seem to catch them more often than the rest but Guys Great 👍🏻 work and Deltona thanks you
Ka-el Mendez
They hire the worst most disrespectful…
They hire the worst most disrespectful lazy people. Price are ok but usually dry product. I will not waste money here and I advise you do the same.
Samuel Martin
Another positive experience.
Another positive experience.Purchasing at Suterra WelnessPalm Coast. Rachael great Employee assisted me with an Issue about aggregate amountsRachael informed me aboutExpanding my partner’s purchasing totals and suggestions to acquire a more uniform amounts. Great Job Rachael for Clarifying and suggestions for the near future.
Greg Farina
I went too THE BROOKSVILLE FL LOCATION
I went too THE BROOKSVILLE FL LOCATION. MY EXPERIENCE WAS VERY NICE. STEPHAN WAS THE SHIT. VERY NICE YOUNG MAN. I WILL DEFINITELY RETURN.
Eddie Dotson
The quality and prices are extremely…
The quality and prices are extremely hard to beat. The staff are also exceptional. I had the privilege of being assisted by Michael this morning and he made my day and my New Year. Thanks Surterra!!
Rachael Marguerite Tolbert
Over the course of the past year
Over the course of the past year, Surterra has turned into the dirty looking dispensary with sketchy prices and a dwindling inventory. Today I went in to pick up a pre ordered bag and upon arrival, cashing out, not a single thing in the bag was what I ordered. Dwindling customer service and product that can no longer compete make this dispensary a no - go.
robert kettrick
Nice people at the conter always nice…
Nice people at the conter always nice when I go there. It has great bud too.
Enrique rojas
terrible customer care or not care
I placed an order that got caught up in the state wide computer glitch on the state of floridas system on july 3rd. I was turned away from the store without getting my order. Two days later I tried to get the same order but prices had changed alot like from $20 to $42. I asked to get the same pricing as before and was denied. I followed up with their customer care to see if they would honor the prices as a courtesy to me as this was no ones fault. What followed was an example of a company who does not care about customers issues. After about 4 notes to them which they had a standard response for each and a phone call from them to my voice mail where they left no number or message that they were confused about and then a promised call that has never come. This was an easy request that they totally mangled and now are just ignoring my attempt to get some "customer care." To top it off Surterra is raising prices in a terrible way. Many products have increased to $42 from the 20-25 dollar price range. Their products are not worth that price increase. So with non existent customer care or really customer I don't care to highway robbery on their pricing its time to shop elsewhere.
mark
Love this store employees and products but the website sucks
While I love the store and the employees and their products.... Their website sucks! I have tried ordering on several occasions and not been able to complete my order.
Joanne
I only go here for Vapes
I only go here for Vapes , edibles , once in a blue moon weed . Only reason not giving it 5 stars is pre rolls suck i don't like the brand of paper they use Jungle Boys is nice you don't feel like you got smokers taste afterwards. Please change paper brands .
customer
I had my usual excellent buy.
I had my usual excellent, courteous, friendly and knowledgeable experience today at the North Port store. Long time friend and budtender Mahnon set my order up and facilitated my medicine purchase. Thanks to the entire team there, all have been great. Your products are top notch too with reasonable pricing.No April Fools nonsense either! lol!
Gary Dascanio
It was my first time using Surterra the…
It was my first time using Surterra the greeting was Awesome the workers were very knowledgeable of the products it was some of the best service I've had definitely would recommend and definitely going back
Valued Customer
I just purchased a few vape items and…
I just purchased a few vape items and one of the vape pens would not work right out of the package despite charging.
jerry martin
Products and prices are great,staff…
Products and prices are great,staff also but I leave town for a few months and all my points disappeared, over 800! I earned them and they shouldn't be taken away! Not very happy with this policy!
Roger Fortner
Delray Surterra is great
Caesar and the staff at Surterra at the Delray location are great. Always helpful, friendly, and the service is super quick and efficient.
Van
Ceaser did a great job!
Ceaser did a great job in this workshop!
Jesse Rosenbaum
Cesar was amazing!
Cesar was amazing!Very informative!
Diane Maisel-Berman
My first time at the green dragon was…
My first time at the green dragon was an amazing experience. Elizabeth helped me so much. I am so grateful to Elizabeth from Brooksville at surterra
mychelle robles
Amazing experience with Ayden
Great vibe & cool people. AYDEN is amazing. always goes out of his way to help with recommendations or anything I have needed. He is always smiling and welcoming.
Samantha Ashley
This visit was my second and maybe my…
This visit was my second and maybe my last!The first visit the middle aged lady associate was personable and informative,plus told me about any and all benefits since im on SSI Disability and SNAP as im a retired state employee even though I don't look as old as I am I appreciated being treated like a human BUT the young lady who took my order the seconfld visit was cold,couldn't tell me anything other than the sale prices of what I was trying to order,and never mentioned anything about what if any other benefits I qualified for since being on SNAP ect and even then she had this attitude like a "WOKE" entitled brat which I'm too old to deal with that and it's too bad,I thought they had the best concentrates too...
James Therrien
