The approval process was very detailed…
The approval process was very detailed and user friendly.
Richard
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Customer Reviews
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60 reviews
Super easy and fast loan application…
Super easy and fast loan application and approval. Money deposited 24hrs after completion. Made the process enjoyable.
Joe Mopps
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Easy application with a quick response
Easy application with a quick response
Scott P
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Sofi is a awesome company I had a great…
Sofi is a awesome company I had a great experience I needed a personal loan to consolidate a high interest loan and they solved my problem. Loan application was easy and funds was delivered next day .I would highly recommend them to my family and friends.
Christine
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I wanted to know if I could post my…
I wanted to know if I could post my monthly payment n the first of the rather than wait for the autopay to make the deduction on the 12th. The customer service rep advised me that even if I made a payment ahead of autopay it would still be deducted on the scheduled date. He advised me to call back after the 12th and request a payment date change. He was very professional and courteous during our entire conversation.
Carol Valley
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I applied for a personal loan with Sofi…
I applied for a personal loan with Sofi on 2/14/26. by 2/26/26 I had received no communication from them whatsoever. I started a chat on their website and was connected with customer service who had someone call me. They told me my employer had sent my income documents from a gmail account rather than a registered business domain. Fine. Some communication on that would be nice. I also applied with a co-borrower, perfect credit, and mine is considered "Good". They called my employer, verified income, and then denied the loan. When inquiring as to why, it was because there was a document missing. I asked if I could provide it to them, they told me "no", that I needed to start the process over. I explained how I patiently waited two weeks for them to contact me and they refused. Upon looking into another loan provider, I found a better interest rate that I had overlooked previously so I guess it worked out in my favor. But I would steer clear of SoFi, they have no true customer support. And you can find a better deal elsewhere.
Matt Metcalf
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there is a big communication problem
there is a big communication problem. when I was a apply heloc, always scheduled to call someone name is Mark but never reach the representatives even scheduled couple of times.online application is not true. totally waste of time..
Mast Shipping
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Absolutely the worst experience I…
Absolutely the worst experience I have had getting a loan. loan was approved but to get to my bank was impossible! I think they do this to make you open a sofi checking. I would not recommed going with this company!!!
Joe Freybler
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No good customer service- 0 customer protection
They are average bank but God forbid that you have to dispute a transaction their process is horrible in our case we have 2 accounts and they both got hit at the same time 1 with BOA and the other with SOFI. BOA gave us the money back in 3 days and SOFI took forever to credit us the money . BOA cancel our cards send us new ones and allow us to get digital cards none of this happened with SOFI. No Customer services number but some stupid chat with an agent that also takes 15 to a minute to reply. so for that i am closing my account.
Gilma Zurita
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Fast and easy
Fast, easy application and quick response. Got the cash in 24 hours. Great website for payment Also got a great rate
Peter Perhac
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Fast secure rewarding experience
Fast secure rewarding experience - excellent communication
David Greene
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Would not recommend
There was lots of communication problems -sent $50,000 to the wrong account 2 times. Had lots of attitude when trying to figure it all out.
Heidi
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Simple
Simple, easy and quick to do.
Jayne Keith
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Easy to apply on line quick response…
Easy to apply on line quick response for the amount of money to consolidate my bills with a way lower interest rate and straight deposited to my account with no hold to use it from my bank.So far so great THANKS SoFi.
Mario Garza
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Happy sailing on a website that was easy to navigate
The SoFi website was easy to navigate. The entire process, filing out forms, providing documentation etc. was painless and I quickly finished and was approved in a very short amount of time. The rate was excellent, much lower than the credit cards I have.
Coultzin
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I do not recommend SOFI
I do not recommend SOFI. They are known to pull a hard credit check. Drop your credit score and decline your loan. Do not risk using them. Do not risk using SOFI. Go with LendingClub, Prosper, or Best Egg. You WILL be approved and it’s quick and easy. They also will not ruin your high credit score and decline your loan. Take care!
Chris Johnson
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fast and easy
fast and easy
James Hutzel
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SoFi was really easy to deal with
SoFi was really easy to deal with . I applied and the funds were in my account in 48 hours . Thank You . Mark Cumberland
Mark Cumberland
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Easy
Easy , clear application process.
daking
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Such a quick and easy experience
Such a quick and easy experience! About 3 minutes total. I got an amazing rate and the money in 2 days! I wish everything in life was this easy! Thank you for your superior customer service.
Kathleen King
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